PlayToro Casino - Player's winnings remain unpaid.

I have deposited thousands of euros into the casino www.playtoro.com run by skillonnet. Despite having all of my documents approved, they still haven't paid out my winnings of 1000 euros. I have continued to deposit thousands of euros over several months and now I suspect I have been scammed. The casino is mentioned in some advertising sites as being closed. Please help me find out if the whole casino is indeed shut down and who scammed me out of all my money, several thousands of euros, through trustlun. The Finnish customer service agent confirmed my account documents have been accepted, but my winnings of 1000 euros haven't been paid out despite my large deposits. Please help me. This is the same company, skillonnet.

Dear petetty,

Thank you very much for submitting your complaint. I'm sorry to hear about your issue.

Could you please confirm if you play at the domain https://playtoro.com/? According to the information I see in our database, the website should be up and running. The only closed branch of PlayToro is the German one.

Could you please confirm if you successfully passed the KYC verification? What documents have you provided and when exactly have you sent the last one?

Could you please specify how long have you been waiting for your winnings to be paid out?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Hey. first, the casino is advertised as a no account casino. and the casino is advertised with fast trustlu withdrawals. 10-15 min. the first withdrawal was 800 e. immediately there was an obstacle. for repatriation. download the documents. I downloaded all the driver's license, passport, housing bill. the return did not come. and the chat was not answered. so I played it for 800 e and closed my game account. when I log in again. came do you want to open your account again. I opened .and a notification came that you can play the next day.during the hour.I opened Shati and there was a message there. and Shatti answered. Finnish aspa. Your document has been approved. well, I deposited again .and I deposited for many days. On August 23, I deposited 500 e and won 1000 e. I withdrew. I went to the withdrawal request. The cancellation with the withdrawal bar was visible all the time. I tried to deposit. it didn't work. they brought the withdrawal bar in front of me. to take it from that. i.e. the deposit was blocked when I was inside the game account. the chart was not answered at all. even though it says. we will answer in 4 min. I waited 20 min. no answer and no withdrawal. trustulla will be credited as soon as you withdraw. so the intention was that you would not pay. because it was visible. withdrawal. I played it for 1000 e and cried in my throat. I went to check out from the casino. the casino is really a scam. I deposited a lot .and I trusted that I would also get my winnings.this casino is marked as closed in some places.in some places by Finnish advertisers.the casino is closed.I will cross my hands.if I get the money I deposited back.the casino is a shop like any other .where you buy with money. was it milk or a game. I played with trystula with my identification. and I went to the website www.playtoro.com. I downloaded a few days ago when I tried to withdraw the first 800e profit. Yesterday, 23.8, I tried to withdraw 1000e. the casino engages in a back-and-forth bar of a closed account. do you want to open your account again. i did that 3 or 4 times too. i wish there was a permanent game break. i would have saved thousands of e. i wouldn't have believed that the prize winner kasino initiates skillonnet. et so irresponsible. who still has a valid license. unbelievable

Hey. listen I don't see playtoro kasinoa on your site anymore. nor does it appear on other casino review sites. it doesn't appear on the askkamblers site either. the casino is closed. because it doesn't exist anymore, 2021 is the last time user reviews were published publicly. i.e. the casino is closed and I was scammed to a closed casino. to deposit through someone. to a fake website. thank you, it has been noticed that no casino can be trusted. is a fake casino .licensed or not. even on mga's website there are a lot of casinos that have lied about the licensed mga and their numbers for days. i.e. the big fraud pyramid is the mafioso of casinos in the world. where no one supervises. forget this. when you yourself know that the casino doesn't even exist. like not on your site anymore. apparently the casino closed in 2021. money makes a thief and greedy. when people's money moves in online casinos.

playtoro casino is closed. and your closed casinos on the site. says closed and is no longer operational. I have been cheated at those casinos. in the Internet. that is, someone or a group of .yht working with trustlu and others have cheated me in those closed casinos. apparently, I have filed a complaint with the police about those casinos that are closed. and still act as money takers. in every casino the winnings were manipulated and the games.

Hey. Those closed casinos that are here are still running online as fully functioning casinos. Shouldn't we support mga.n and you who cheat there on the internet. uberlucky casino doesn't take long to put money there. plerz kasino too and play kasino .so quite a lot of people cheat there .at least me. which casino can you trust .when there are no guarantees .will winnings be paid out. dirty and hideously corrupt activities. I will not play at all foreign casinos. when you read in too many casino complaints. the same things that I myself have experienced during 10 years. the license does not guarantee anything. and nobody cares. almost everyone should have their licenses taken away. even if they are taken. as an illegal casino, they were still cheating. thank you, it has already been seen. a new one will come .do you dare to put money. the world has gone crazy.

Hey. yesterday I deposited there on playtoro. now the deposit has been blocked by management. That's how it works. money is milked and profits are not paid. the documents have been approved. as long as you deposit is good. payment time comes from the casino. let's figure it out and close the accounts at the end. what the hell is wrong. isn't really honest. other than betting that doesn't close the account until you close it yourself. a bet always pays without documents and shit, grinds the profits too. Isn't that what the casino was made for? you don't if you deposit.you can lose in the game. but if you win .the casino pays that win. nowadays casinos don't pay. someone tell me. why has the situation come to that? et casino does not want to pay winnings back. the risks are high for the players. when the money belongs to the player who deposits and believes that the casino is an honest and customer-respecting entity. based on my reading and experiences. almost all of your casinos should be out of masrkinos. honest casinos would only be available. and zombie casinos are not scamming people. can't you remove from your list all the bad ones in general. the players wouldn't even deposit there. nationwide when depositing people . a terrible amount of money comes into the casino's account. money flows into the cash register and no profits are honestly paid out of the cash register. why are they generally allowed to be licensed. the security of which should be that license. could you answer why is the casino allowed to be the guarantor of the license if the casino does not keep the contract with the license supervisor. someone please tell me. which casino is reliable. and who is that .honest. reads a lot. sad experiences. casino players. which are exactly the same. experiences like mine. the site would also be much better and more reliable. if your zompi casino was removed. wholly. although the site is a site with experiences. from all casinos. why casino player must prove. that et casino is bad and dishonest. after all, it's about money. remove the bad ones and keep the honest ones on the list. let customers comment on casinos that pay them. many people's money saved and mental health. and the bad taste of a lost scam. by law, it should already be forbidden that zombies don't take money..again..that is, when they don't pay. profits out. when money makes you greedy. cash flow moves and crunches. but when you win. different bells will ring. how is it possible that there is such a thing. license control is deceiving and hard.

. Hi I still have a question. because the person playing for money trusts the .license too much. crossed my mind. could the casino owners themselves be the guarantors of the license. that is, they own the casinos themselves and because .when you make a complaint there will be. your case is the same and you should put ecrooca in the same way. the taste of laziness is to move things over there to another complaint. if the casino is bad and doesn't pay. winnings out. as it says in the contract. the task of the license supervisor is to weed out bad and dishonest casinos. but what if there is only one entity that does all of them. i.e. owns casinos under different names and platforms. etc. Is that why those casinos are obtained by crooks and boys? Is the same owner behind all of them? Does the license supervisor own all the casinos? with different titles. and with company names. Is that why the casino business is so lame? and supervision. license guarantees .what it guarantees .does not guarantee when. they wouldn't be casinos, they wouldn't even exist if the law was lifted. or would be. but a few percent only .would be business. is that what it's all about. commercial business. I do not know. a new casino is coming. what it reads. great reviews and everything is great. but the time for .tasting will come. the joy ends shortly. with the player. I wish someone would read this and think. you play 20,000 and win 50,000. Yippee and you don't get any winnings out. who won.

Dear petetty,

according to our information, PlayToro Casino is open and available in Finland. Could you please advise when was the last time you visited the casino website? When did you make the last deposit? Could you please tell me if there is any active withdrawal request in your account?

Hey. why has the answer and my complaint been postponed for 6 days .yesterday there is one day left

Everytime we post a new response, the timer is set for a new period of 7 days. Could you please answer the questions I asked you in my previous comment? Thank you in advance.

Hey. I do not know . my account was closed. from the management's side. when I tried to deposit there. I got into the game account. but i couldn't deposit. I myself did not make a deposit or any other closing requests. why do you see playtoro in english. but won't even load that page. when you press the logo. and Finnish playtoro is not on the site. how did you find out that playtoro is open for Finns? when the swedish license doesn't let you play and neither does the uk license. the only one is the mga license, in Finland it is advertised that the casino is closed. thank you

hi may i know why doesn't this website show the playtoro website for Finnish players. and where did you check that the site is open to Finns? why don't you have a playtoro casino. other than the uk section. thank you

thanks for help. final processing

I am sorry for the misinformation. I checked the data one more time and you were right. The casino is not available for Finns anymore. Do I understand correctly that you have not been able to make any more deposits in the casino? Could you please confirm how much money is in your account that you wish to withdraw?

Hey. first of all, I deposited for a long time at the casino. thousands.and when I won 1000 e .it was not paid. Finns can't play there. I also asked the Swedish gaming authority, who supervise this casino. why was a lot of deposits taken from me. I want all the money I deposited back. the casino has broken the law and under the license .when there is .that is not enough either. on your site. reads. that Skillonnet has received heavy fines. for committing responsible negligence. that's also what it says on the official website of the UK license watchdogs. which is monitored by the UK address. they do not have the right to accept deposits from Finns. on Finnish sites that .advertised. announced that the casino is closed. Thank you.

my account was closed. apparently found themselves caught. of fraud

turbonino casino also took money from me in the beginning .and it is also closed. even then I made a deposit .and they returned the last deposit of 20 e. the remaining deposits held. there is my money too. who took it even though the casino is closed. and there too when I closed my account. was .do you want to open your account again .play the next day at that time . they also pestered me to open or close the account with the .system every time I closed my account. masked singer also took the same way. and that too is closed to Finns. I closed it there too. And with logging in again. came a bar in front .do you want to open your account. when I opened it I could play again the next day. and that's the track those 3 casinos cheated .and for a long time me. all three casinos

the way they used it .seemed like really gross abuse and fraud. my health has gone because of that too. when it has come from gross and terrible abuse. there was no one to protect .I lost a lot of money. and a sense of self-worth. why no one believed me.that. how are the casinos cheating? who take advantage of weak people. as long as they get caught.

yes they all know .how much i deposited there. thousands of euros. i want them back .my money .that i deposited there .and the amount of money is big.

Hey. I will still say this. when I closed my account at one skillonnet casino. e.g. turbonino kasino. the message appeared. you closed the account .no effect on other sister casinos. they knew that I was going to their sister casino to play, and I closed the account there as well. also said .does not apply to sister casino account. i.e. venklasivas .3 in the middle of that same message.even back. do you want to open your account. if i closed . does not apply to the closing of our sister casino. and my understanding is that if you put an account at a sister casino, for example, a one-year ban. it doesn't affect the sister casino. that you just go there to deposit. even at sister casino gameshelfexlution. this is what they did with me all the time. how could it not be. no one or no one intervenes in that other than by giving fines, how the license control is so lame. when the fine that has been given is not enough to change the casino scam at all. they don't believe it. because the money has been cheated. even the fine is a small thing. it pays when more money is received from the players. even by cheating. the player has to gain someone's trust .that the casino owner's greed for money. remains in control and responsibility .also on the legal side. fine and liability and other laws are great to read on the casino's website. which players read and. trust. that the casino is reliable. and responsible.in all matters. if the player is taken advantage of and their own instructions and rules are followed. you already have the feeling of exploitation and corruption and dirty mafia.

Hello casino guru. I will tell you this again. I have so much evidence of cheating on my dash cam. when I play, I picture the casino and for example the highroller casino is also closed. I have deposited there as well. quite some time ago. I asked suomikäustutelu24 website if the casino is closed. the answer is .is closed live deposit there. it says so on your website too. highroller casino is closed. and still online just taking deposits is the answer. when I have collected enough information about the operation of the casinos. who cheats and whom. I'm putting on a documentary program about online casinos and honesty. mot program, please .get the program .name .online casinos in the world. it will be clear there. what it actually is. whether players are protected by a license. or not. that's my next step. I want to protect myself from being cheated by .online casinos. that other unsuspecting players are not victims of fraud. which has been seen in this online casino business. we the players .want to be safe. when we play for money. and we buy games from casinos. who and how many people are involved in that. maybe many parties who can cheat along. smartbing .browser .micrhosofth .bank transfers .trustut .brite. can they be involved in corruption. the question is .can it be. money transfer to an online casino that is closed. how can you transfer money, e.g. through a trust or brite. I got e.g. against pop-ups. and the antivirus warned .the berlin bank site .so i wonder if .was transferred to the berlin bank. by redirecting through the casino. this has never happened before. against. whether transfers are redirected to another bank. if the casino is a scammer. I really don't know. I just got a warning from the anti-virus

Hey. to answer your question and you stated that the casino is not for Finns to use. what now. yes, the deposits were well used for them. there is no money in the account there. they won't pay my withdrawal. my deposits were fine. could you already do something. you will definitely be able to contact me, I'm sure it's familiar to you. skillonnet from the beginning. it always says on the news side. skillonnet fines. could I get help. from you. you don't know why I was scammed. thank you

Hey. I really hope you can help me with this complaint. I would appreciate it .thank you

pleas help me. this casino playtoro.

Thank you for providing me with all the necessary information. I'll try my best to help you resolve the issue by contacting the casino.

I’d like to invite a representative of PlayToro Casino to join the conversation and participate in the investigation of the case. Could you please explain why the player's winnings have not been paid out?

Hey. it's about.that. if Finnish players do not have the right to play at the casino. in Finland the casino is closed.reads on several casino forums. e.g. on sites similar to yours. I also directly asked the Swedish license supervisor. and the answer came. playtoro casino is not available in Finland. i.e. Finns cannot play. the Estonian license has a list. no legal casino and playtoro reads it. thank you. and I'm not insulting you. sorry if it seemed offensive. comments. when I have clearly been tricked into depositing at the closed casino mentioned. my deposits were not small. over several long periods of time. that is, the casino has closed in 2021. thank you

Hey. I would ask. why can't Finns play at playtoro casino?

so. yes, that's my guess. that the casino doesn't take any position. it's all a scam. the money is taken. even by robbery and illegal means. how come no license supervisor intervenes. it should be forbidden.

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

of course. the casino is closed. doesn't seem to exist

bring what you do. is either generally speaking .absolutely ridiculous, you move your answer every week. I won't continue this anymore. It's ridiculous. You give minus points from the casino. what the hell - the players trust your casinos that you offer. that is, you offer what hurts and if there is any flame. that is, no one believes in your new and old ones anymore. you give .those advertised by the casinos. play if you dare.

We got in touch with PlayToro Casino representatives and are looking into your case. Thank you for your patience.

thank you.

I have tried to contact the casino repeatedly but had no success. I’m afraid there is not much that can be achieved without cooperation from its side. I will mark the complaint as "unresolved" in our system. I understand this isn't a satisfactory solution to your issue. However, the decrease in the rating caused by unresolved complaints might help to change the casino's approach. If the casino decides to react, we will reopen the complaint, and you will be notified by email. In the meantime, I recommend you contact the Malta Gaming Authority https://www.mga.org.mt/player-hub/lodge-a-complaint/ and submit a complaint to them. It has better options and tools to help players. Please let me know if you need help with filling out the form or how the ADR responded if you can do this on your own (veronika.l@casino.guru). I am sorry I could not be of more help on this occasion.