OverviewBonusesUser reviews0Safety Index explainedDiscussion1Payment methods20
Warning:Self-Exclusion for problem gamblers is severely delayed or impossible
Players with gambling problems are experiencing substantial delays when trying to self-exclude, or finding exclusion almost impossible to implement at this casino.
Important:
Win limit of $10,000 per day
This casino has a win limit rule. You will not be able to win more than $10,000 per day.
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Casino en Casa has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Casino en Casa scored Low Safety Index of 3.5, implying a deficiency in fairness and safety as per our evaluation standards. Carry on reading our Casino en Casa review to make an informed decision whether or not this casino is the right fit for you.
Safety Index – Casino en Casa fairness and safety
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Casino en Casa Terms and Conditions as part of our review of Casino en Casa. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
Based upon our estimates and collected information, we consider Casino en Casa one of smaller online casinos . In proportion to its size, it has received complaints with an average total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we are aware, some relevant casino blacklists mention Casino en Casa. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All of that, together with other factors considered in our review, has resulted in Casino en Casa having a Safety Index of 3.5, which is a Low value. We advise players to avoid this casino and explore alternatives with a higher Safety Index.
Casino en Casa Terms and Conditions
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Casino en Casa to be mostly fair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Casino en Casa
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 100 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
Casino en Casa user feedback and reviews
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Sadly, our database currently has no user reviews for Casino en Casa. You have the opportunity to be the first to evaluate and rate this casino on our website, regardless of whether your experience was positive or negative.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Casino en Casa company data and licenses
Casino en Casa has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
As far as we know, Casino en Casa does not have a gambling license.
Win and withdrawal limits, payment options
Casino en Casa accepts deposits via 20 payment methods. This includes: VISA, Mastercard, American Express, Western Union, Bank transfer, Santander, Banco de Crédito BCP , Caja Huancayo, Caja Tacna , Caja Trujillo , WebPay, BBVA, Interbank, KasNet, Scotiabank, Itaú, Khipu, PIX, Banco de Chile, Banco BCI.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
CLP 3,000,000 per week
USD 10,000 daily total win limit
CLP 12,000,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at Casino en Casa.
Language
Website
Customer support
Live chat
Spanish
24/7
Portuguese
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Casino en Casa, account management, withdrawal process, etc. We would say Casino en Casa has an average customer support based on the responses we have received during our testing.
Casino games and slots available at Casino en Casa
Casino en Casa has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games.
Games from 34 casino game providers are available. This includes NetEnt, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Evoplay, Ezugi, BGaming, GameArt, Belatra Games, Ortiz, Smartsoft Gaming, Espresso Games, Platipus, Swintt, Caleta Gaming, Mancala Gaming, Skillzzgaming, Tangente Games, Aviatrix, OneTouch, Air Dice, Gamzix, Kalamba Games, Golden Race, Barbara Bang, Vibra Gaming, plexasoft, Dragon Gaming, Triple Cherry, Hacksaw Gaming, Ruby Play, Patagonia, PGsoft (Pocket Games Soft), Ka Gaming.
Bonuses and codes offered by Casino en Casa
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. However, we are sorry to inform you that there are currently no bonus offers from Casino en Casa in our database.
Browse all bonuses offered by Casino en Casa, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of Casino en Casa
This is a place to share experience with Casino en Casa. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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Safety Index explained
Safety Index of Casino en Casa explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino en Casa. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low3.5/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Found on some relevant casino blacklists
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Warning:Self-Exclusion for problem gamblers is severely delayed or impossible
Players with gambling problems are experiencing substantial delays when trying to self-exclude, or finding exclusion almost impossible to implement at this casino.
Important:
Win limit of $10,000 per day
This casino has a win limit rule. You will not be able to win more than $10,000 per day.
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Other factors
Operates without a license
Low win limit: $10,000 / day (sum of all wins, wagers not subtracted)
Complaints about Casino en Casa and related casinos (1)
