The player from Germany deposited over €400 at Kinbet last week but is not receiving the promised live cashback. They are seeking assistance with this issue.
KinBet Casino - Player's cashback request is delayed.
Amount: €400
KinBet Casino
Safety Index:Fresh casinoSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.6
KinBet Casino is a new online casino, which makes it more difficult to evaluate it. Based on our current findings, it has a Safety Index of 6.6. Explore this casino’s Safety Index
Opened
Current status
Waiting for player to reply
4d 4h 45m 24s
Case summary
3 days ago
Public
Public
4 days ago
Translation
Hello, I have a complaint about Kinbet. I deposited over €400 last week, and they don't want to pay me any live cashback on Monday. Can you please help me?
Thank you very much
Automatic translation:
Public
Public
3 days ago
Dear silvamargarida868,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Are you sure you met all conditions to qualify for this bonus?
- Could you please clarify which cashback bonus you were supposed to receive? Please post the link to the bonus you were interested in here in this thread.
- Have you received a bonus like this before?
Additionally, if there is any other relevant communication between you and the casino, please forward it to kristina.s@casino.guru. Alternatively, you can post it here.
Thank you very much in advance for your reply.
Best regards,
Kristina
silvamargarida868 has 4d 4h 45m 24s to reply
