The player's winnings disapeared from his account without any explanation. The complaint was rejected as the player stopped responding.
Pin-Up Casino - The player's winnings disapeared from his account.
Amount: 2,000 INR
Pin-Up Casino
Safety Index:Very highSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
9.1
Pin-Up Casino has a Safety Index of 9.1, which makes it one of the safest casinos on the market. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
deposited 300 INR and won more than 2000. requested cash out of 600. played in aviator. balance deducted with no reason. it droped to 70 INR than i logged out. when signed again balance was 1400. and again it dropped to 74. complaint to support they not helping. said i lost in bets. this app is SCAM. better to spend your money in other game than pin up. fake app fake ppl fake executive. do not trust this app.
Public
Public
2 years ago
Hello prashany,
Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Pin-up Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if you have used any deposit or no deposit bonus? Can you access your betting history on the site? Do you have any screenshots showing that your balance was changing?
Please send any relevant evidence or communication with the casino to nikolas.b@casino.guru.
Looking forward to your answer and I hope we will be able to help you resolve it.
Regards,
Nick
