just checked and the withdrawal was cancelled, I contacted the pin-up chat to check and the attendant informed me the following:
"Thank you for waiting! I see that a withdrawal worth 20000 BRL was made on 05-10-2023 at 13:11:56 GMT-3, using the Astro Pix method, but it was canceled on 06-10-2023 at 02:17:43 GMT-3 due to the fact that you need to verify your account and I see that you have already done so."
Can I make the withdrawal directly via pix to my CPF (lise SSN)? The bank account is in my name at a renowned Brazilian bank. I have already proven in every way that this money is legal and mine, I beg you so that we can resolve this soon.
I believe that because it was a high amount and I created the astropay account less than 48 hours ago, they refused the money, I don't know. I ask you to check this too. thanks!
just checked and the withdrawal was cancelled, I contacted the pin-up chat to check and the attendant informed me the following:
"Thank you for waiting! I see that a withdrawal worth 20000 BRL was made on 05-10-2023 at 13:11:56 GMT-3, using the Astro Pix method, but it was canceled on 06-10-2023 at 02:17:43 GMT-3 due to the fact that you need to verify your account and I see that you have already done so."
Can I make the withdrawal directly via pix to my CPF (lise SSN)? The bank account is in my name at a renowned Brazilian bank. I have already proven in every way that this money is legal and mine, I beg you so that we can resolve this soon.
I believe that because it was a high amount and I created the astropay account less than 48 hours ago, they refused the money, I don't know. I ask you to check this too. thanks!