Pin-Up Casino - Player complains about casino's tricks and bonuses.

That company only want your money the hace a lot of tricky strategies for take your money, I was looking his CRM and they only search your money, for that company only it’s important the money and that’s all, I was working for them and I saw all the tramps for don’t withdraw your money and only they want you make too much deposit and they give you ‘bonuses" but that don’t work for nothing if you lose or win that will not work for nothing

Dear zhg9q5y86y,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Do you currently have any pending withdrawals that have been delayed?

Could you please clarify the dispute value (₴10,000)? Is this amount being held in your casino account?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear zhg9q5y86y,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.