Ozwin Casino - The player's unable to access her account.

I can't seem to access the page after withdrawal of 2500 Australian dollar, I won over 15,000 and can only withdraw a max of 2500 once a week. I have sent 2 emails and I have not received a reply.

I am worried about my info if this a scam site.

Thanking you

Mary

Hello Lim1234,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Ozwin Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

I was on line. What I done was clicked on register, then found have account already and clicked which brought me to login in. I did, than went to my withdraw page. Money seems to have authorised since this morning, and went ahead with another. I should have it in my account within 48 hours.

To your questions, I have verified my account last week and received confirmation. And I used up the bonus amount before I withdrew.

I will let you know if everything goes ok with money transfer.

Thank you for your quick response.

Yours sincerely

Mary

Received an email regarding the bank transfer. Will take 5 to 10 working days. I have no way of forwarding in the email as there is a part that has me puzzled.

Basically saying not to discuss my account with my banking provider that if there are any issues to contact them.

Regards

Mary

As you have received a confirmation e-mail of the payment, I would definitely recommend to wait out that 5-10 days and if the money would not arrive until then, we will intervene.

All transactions have been completed so far, no issues.

Would like to thank you for your response.

Regards

Mary

Thank you Lim1234 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick