Sportsbet.io Casino Review

The player from Norway, who had been a VIP at various sites, won 0.56 BTC in a casino. After he withdrew $10k, his account was closed with $25k still owed to him. The player denied any wrongdoing and had requested evidence from the casino for the closure. The player confirmed that he had registered his account at the end of January, verified his account, and played both sports and casino games. However, after a big win on sports betting, his account was closed. We were unable to assist the player because his issue pertained to sports betting, an area in which we lacked the necessary expertise. Therefore, the complaint was rejected.

The player from Japan had complained about a delayed withdrawal, having waited four days beyond the casino's stated two and a half days timeline. Upon review, we found that such delays could be common due to factors like unfinished KYC verification or a high volume of withdrawal requests. We advised the player to wait at least 14 days post withdrawal request before submitting a complaint. As the player did not respond to our messages, we were unable to investigate further, leading to the rejection of the complaint.

The player from Japan had issues withdrawing her winnings from Sportsbet Casino. Despite successfully passing two account verifications, her requests for withdrawal were not processed. The casino had asked her about other accounts on their platform to which she had responded negatively, asserting she only had one account. The player claimed Sportsbet was intentionally delaying the payout. We had reached out to the player for additional information but due to a lack of response from her, we were unable to proceed with any further investigation or provide potential solutions. The complaint was therefore rejected.

The player from Bulgaria allegedly had his winnings from live roulette confiscated. After we were provided with sufficient evidence, it turned out that the player is either a part of a collusion/organized group or played with several accounts in the casino, while significant winnings obtained by all the connected accounts were obtained from sports betting using a prohibited strategy and/or bypassing the casino's limits that were set up on these accounts. Therefore, we accept the casino's decision to close all the connected accounts and confiscate their winnings. We consider the complaint unjustified.

The player from Brazil had his account closed and winnings confiscated due to multiple accounting. We ended up rejecting the complaint because the casino provided relevant evidence supporting its claims.

The player from Turkey has been accused of opening duplicate accounts. Admittedly, she has opened several different accounts. The player stated that the casino support had told them it would be OK to close their account and open another. As there was no response from the casino, the complaint was closed as 'unresolved'. The casino requested that the complaint be reopened, and supplied evidence of the player's use of multiple accounts. As this evidence was sufficient in showing the player's account linked to multiple other accounts, the complaint was rejected.

The player from Brazil has been accused of opening multiple accounts. Admittedly, her friend and sister have accounts in the same casino. After a closer examination, we ended up rejecting this complaint as unjustified.