Novibet Casino - Player’s account has been closed.

mou tautopisan ton logargiasmo estila oti mou exoun zitisi

foto na kratao sta xeria me imerominia

vivliario trapezas ola ta echo stili

kai estilan minima klinoume ton logariasmo

autes tis koloeteries min tis exete stis kaliteres parapona apo olous oti klinoun ton logariasmo molis zitas analiyi

Dear Mistake1,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Novibet Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please advise how long were you a player of the casino and when exactly was your account blocked? 
• How did you learn about your account being blocked? 
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports) 
• Did you achieve your current balance with the help of a bonus? 

Thank you very much in advance for your reply.

Best regards,

Tomas

EICHA TON LOGARIASMO KONTA ENA MINA EPEZA STOIXIMATA PAROLI MONA.EICHA KANI KATATHESI 500 EURO KAI PIRA BONNOUS 500 MOLIS OLKLIROSA TO BONOUS ZITISA MIA ANALIYI 170 ENO EICHAN TAUTOPISI TON LOGARIASMO MOU ARCHISAN NA MOU ZITANE TAUTOTITA STO PROSOPO TA STELNO PERIMENA MERES TOUS ELEGA N MOU KANOUN KLISI STO TILL MOU MOU LEGAN OLA KALA THA SAS STILOUME MINIMA

STO EMAIL.POU POTE DEN ESTILAN AKIROSA TIN ANALIYI KAI TA XANA EPEXA TA XRIMATA MOU XANA KANO ANALIYI MOU ZITANE TAUTOTITA NA KRATAO KAI IMEROMINIA XANA KLISI PERIMENETE EMAIL.DEN EICHA KANI POTE NOVIBET LOGARISMO GIATI DEN ECHO AKOUSI KAI TA KALITERA GENIKA ETERIA POU DEN PLIRONI

KAI EKANA GIATI SE MIA SIZITISI POU EICHA ME TON TZIMIKA KATHOTI XORIANOS ME EPISE NA KANO LOGARIASMO

Dear Mistake1,

I have trouble understanding the meaning of your response.

Try to divide your reply into sections when answering my questions. I apologize for the inconvenience.

TI DEN KATALAVATE EGINE TAUTOPISI TOU LOGARIASMOU MOU ZITISA ANALIYI 3 FORES MOU ZITISAN KAI TIS 3 FORES TA ENGRAFA MOU XANA FOTO NA KRATAO STO XERI KAI IMEROMINIA ESTILA TRAPEZIKO LOGARISMO FOTO KAI VIVLIARIO KAI TO WINBANG MOU KAI META APO ENA MINA MOU TON KLISANE TO LOGARIASMO MOU

Dear Mistake1,

I am sorry for the inconvenience. The way you write seems to interfere with the translation services we use, causing the text not to make any sense.

I would kindly ask you to use Greek letters when writing to avoid further issues with communication.

What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)

Please let me know.

Dear Mistake1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.