HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All26,300Opened871Unresolved3,610Resolved7,548Rejected14,271
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

8d 20h 1m 22s

Disputed amount: £60

King's Chip Casino - Player believes that their withdrawal has been delayed.

King's Chip Casino
 Submitted: 13 Apr 2025
Opened Current status

Waiting for a delayed payment

4d 13h 21m 42s

Disputed amount: £31,000

7GOLD Casino - Player’s withdrawal has been delayed.

7GOLD Casino
 Submitted: 13 Apr 2025
Opened Current status

Waiting for a delayed payment

11d 5h 11m 29s

Disputed amount: €195

Polestar Casino - Player’s withdrawal has been delayed.

Polestar Casino
 Submitted: 13 Apr 2025
Opened Current status

Waiting for a delayed payment

1d 4h 36m 46s

Disputed amount: €1,500

BassBet Casino - Player’s withdrawal has been delayed.

BassBet Casino
 Submitted: 13 Apr 2025
Opened Current status

Waiting for a delayed payment

13d 3h 34m 20s

Disputed amount: €360

SkyHills Casino - Player believes that their withdrawal has been delayed.

SkyHills Casino
 Submitted: 13 Apr 2025
Opened Current status

Waiting for a delayed payment

12d 16h 27m 34s

Disputed amount: R5,000

32Red Casino UK - Player claims that payment has been delayed.

32Red Casino UK
 Submitted: 12 Apr 2025
Opened Current status

Waiting for a delayed payment

6d 12h 16m 10s

Disputed amount: £500

888 Casino - Withdrawal of player's winnings has been delayed.

888 Casino
 Submitted: 12 Apr 2025
Opened Current status

Waiting for a delayed payment

12d 6h 57m 19s

Disputed amount: 16,000 INR

WinSpirit Casino - Player believes that their withdrawal has been delayed.

WinSpirit Casino
 Submitted: 12 Apr 2025
Opened Current status

Waiting for a delayed payment

5d 5h 52m 1s

Disputed amount: €500

Slotuna Casino - Player’s withdrawal has been delayed.

Slotuna Casino
 Submitted: 12 Apr 2025
Opened Current status

Waiting for a delayed payment

0d 5h 31m 18s

Disputed amount: A$13,500

CrownPlay Casino - Player’s winnings haven’t been received yet.

CrownPlay Casino
 Submitted: 12 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 26,300 complaints
1 2...2,630
Go to pageof 2,630 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
droodle_push_alt
Your brain is playing tricks on you. Play Droodles to take control back! Win $100 in our new competition!
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news