The player struggles to verify his account as he entered wrong e-mail address during the registration. The complaint was closed as the player stopped responding.
MyStake Casino - The player struggles to verify his account.
Amount: Ł50
MyStake Casino
Safety Index:HighSafety Index
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8.6
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Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
Good evening, I really don't have a complaint, rather I want to know if I can solve a mistake that I made myself. When I registered I entered my email wrong, and I didn't realize it until I wanted to verify it. And the big problem is that I had already withdrawn money when I remembered to check my email, so I would like to know if I can really solve that and if it will bring me any problem when the money is deposited in my account???
Automatic translation:
Public
Public
2 years ago
Hello NoruegoSk8,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with MyStake Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when are you registered in the casino? What is your correct e-mail address and what is the one used during the registration? What did the casino respond to you when you contacted them with this issue?
Looking forward to your answer.
Regards,
Nick
