HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,237Opened879Not solved4,807Solved11,407Rejected22,144
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for a delayed payment

2d 17h 15m 44s

Disputed amount: A$1,200

QuickWin Casino - Withdrawal of player's winnings has been delayed.

QuickWin Casino
Safety Index:Very high Submitted: 31 Dec 2024
Case opened Current status

Waiting for a delayed payment

13d 13h 50m 36s

Disputed amount: ৳500

10bet Casino - Player’s winnings haven’t been received yet.

10bet Casino
Safety Index:Above average Submitted: 31 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 54m 46s

Disputed amount: €3,500

Dbosses Casino - Player’s winnings are confiscated.

Dbosses Casino
Safety Index:High Submitted: 31 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 58m 22s

Disputed amount: €1,289

National Casino - Player's withdrawal is delayed due to document rejection.

National Casino
Safety Index:Above average Submitted: 31 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 36m 40s

Disputed amount: 328,000 INR

Tez888 Casino - Player’s account has been closed without reason.

Tez888 Casino
Safety Index:Very low Submitted: 31 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 44m 17s

Disputed amount: €2,300

Bankonbet Casino - Player’s withdrawals are being delayed.

Bankonbet Casino
Safety Index:Very high Submitted: 31 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 19m 23s

Disputed amount: €400

Platincasino ES - Player’s account has been closed without access to her winnings.

Platincasino ES
Safety Index:High Submitted: 31 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 15m 14s

Disputed amount: $16

WinCasino - Player’s deposit is confiscated due to a misprint.

WinCasino
Safety Index:Above average Submitted: 31 Dec 2024
Case opened Current status

Waiting for player to reply

10d 1h 1m 33s

Disputed amount: 200 R$

Playio Casino - Player's withdrawal has been delayed.

Playio Casino
Safety Index:Above average Submitted: 31 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 1h 48m 0s

Disputed amount: €1,500

Welle Casino - Player's account has been improperly managed.

Welle Casino
Safety Index:High Submitted: 31 Dec 2024
Show more complaints (+10)
Showing 1 - 10 of 39,237 complaints
1 2...3,924
Go to pageof 3,924 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news