Home Complaints Mr Sloty Casino - Player’s withdrawal has been delayed.

Mr Sloty Casino - Player’s withdrawal has been delayed.

Amount: €2,000

Mr Sloty Casino
Very bad reputation
Submitted: 14 Oct 2021
Case opened Current status

Waiting for casino to reply

0d 16h 47m 13s

Case summary

6 days ago

The player from United Kingdom had his withdrawal requested six weeks ago. Unfortunately, it hasn’t been received yet.

Public
1 week ago

I’ve been waiting for over 45 days for my withdrawal from them and they keep telling me it’s on the ‘awaiting’ status and they tell me not to worry it’ll be resolved soon! They are taking the complete piss as my account is all verified and I’ve deposited at least a grand with them?

Public
1 week ago

Dear sandy191283,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal.

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed, but six weeks is really a long time. Do I understand correctly that the payment is still pending inside your account without being processed? Have you accumulated your winnings with or without an active bonus? Have you received any winnings from this casino in the past?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela


 

Private
1 week ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Private
1 week ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

Public
1 week ago

I’ve deposited roughly 1300 in the 3 months I’ve had it opened, the 2000 withdrawal was nothing to do with bonuses I refused them all. But I was sticking the odd 20 or 40 quid in after the withdrawal just so they knew I was still playing… in the hope they’d pay out 🤦🏻‍♂️

Public
1 week ago

Thank you very much, sandy191283, for providing all the necessary information. I will now transfer your complaint to my colleague Tomas who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

Public
1 week ago

Thanks mate, what’s the next step then are you gonna contact them and let me know what they say?



Public
6 days ago

Hello sandy191283!

 

I will take care of your complaint from now on. I would like to invite representatives of

Mr Sloty Casino into this complaint in order to help us resolve the withdrawal issue.

Mr Sloty Casino has 0d 16h 47m 13s to reply