HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All26,025Opened816Unresolved3,593Resolved7,464Rejected14,152
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

9d 22h 0m 42s

Disputed amount: Mex$4,500

Gana777 Casino MX - Player claims that payment has been delayed.

Gana777 Casino MX
 Submitted: 06 Apr 2025
Opened Current status

Waiting for a delayed payment

7d 21h 50m 39s

Disputed amount: €2,650

TikiTaka Casino - Player’s withdrawal has been delayed.

TikiTaka Casino
 Submitted: 06 Apr 2025
Opened Current status

Waiting for a delayed payment

8d 9h 9m 5s

Disputed amount: 1,200 S/.

BetBoom Casino - Player’s winnings haven’t been received yet.

BetBoom Casino
 Submitted: 05 Apr 2025
Opened Current status

Waiting for a delayed payment

12d 8h 17m 21s

Disputed amount: 300,000 ₩

1win Casino - Player’s withdrawal has been delayed.

1win Casino
 Submitted: 05 Apr 2025
Opened Current status

Waiting for a delayed payment

11d 2h 59m 18s

Disputed amount: €16,000

Spinrollz Casino - Player believes that their withdrawal has been delayed.

Spinrollz Casino
 Submitted: 05 Apr 2025
Opened Current status

Waiting for a delayed payment

7d 0h 57m 54s

Disputed amount: €3,550

ViperWin Casino - Player’s withdrawal has been delayed.

ViperWin Casino
 Submitted: 05 Apr 2025
Opened Current status

Waiting for player to reply

6d 23h 59m 13s

Disputed amount: €800

SlotLords Casino - Player’s account has been closed.

SlotLords Casino
 Submitted: 05 Apr 2025
Opened Current status

Waiting for player to reply

6d 23h 55m 34s

Disputed amount: €983

Book of Bet Casino - Player's winnings have been confiscated.

Book of Bet Casino
 Submitted: 05 Apr 2025
Opened Current status

Waiting for player to reply

6d 23h 42m 20s

Disputed amount: €500

AllySpin Casino - Player's account closure request is ignored.

AllySpin Casino
 Submitted: 05 Apr 2025
Opened Current status

Waiting for player to reply

6d 23h 16m 5s

Disputed amount: $1,700

Immerion Casino - Player claims that payment has been delayed.

Immerion Casino
 Submitted: 05 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 26,025 complaints
1 2...2,603
Go to pageof 2,603 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
droodle_push_alt
Your brain is playing tricks on you. Play Droodles to take control back! Win $100 in our new competition!
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news