The player from Singapore seems to be experiencing problems with verification. The player probably managed to pass the verification as they received their winnings.
MelBet Casino - Player’s withdrawal has been delayed.
Amount: 3,000 $
MelBet Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.4
MelBet Casino has a Safety Index of 7.4, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
Public
Public
2 years ago
I won 3000 SGD, and the security department needs to verify the withdrawal. This is normal, but seriously, they say no. The file is too large. Wait for this and that. , I uploaded it for 2 days, fk
now i acc 1000 only
Public
Public
2 years ago
Dear soonfatt7777,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Do I understand correctly that you are trying to verify your account? Also, do I understand correctly that you currently have 1,000 SGD in your account?
Additionally, please forward any relevant communication between you and the casino to kristina.s@casino.guru, or, alternatively, post it here.
Thank you in advance for your reply.
Best regards,
Kristína
Public
Public
2 years ago
I try many time i downloaded camera take pictures no over 1m they say cant i dont know what they want
Public
Public
2 years ago
Awesome news, soonfatt7777. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
