The player from Arizona has a pending withdrawal of $300 since 09/20/2024. There has been no response from customer service or the financial team regarding the delay.
My withdrawal of $300 has been pending since 09/20/2024 despite the process only needing 2 days for documents verification and payout being instant as I was told by representative. No response from customer service and financial team. I deposited money not just free bonus.
Dear kubah08,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas