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Lucky Fox Casino Review
Lucky Fox Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Lucky Fox Casino scored a substantial shortfall in fairness and safety, as reflected by its Very low Safety Index of 2.8. Carry on reading our Lucky Fox Casino review to make an informed decision whether or not this casino is the right fit for you.
Safety Index – Lucky Fox Casino fairness and safety
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Lucky Fox Casino Terms and Conditions as part of our review of Lucky Fox Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
Based on our estimates or gathered data, Lucky Fox Casino is a small to medium-sized online casino. In proportion to its size, it has received complaints with a very high total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
To our knowledge, Lucky Fox Casino is absent from any significant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All of that, together with other factors considered in our review, has resulted in Lucky Fox Casino having a Safety Index of 2.8, which is a Very low value. We strongly recommend players to stay away from this casino and look for one with a higher Safety Index.
T&Cs of Lucky Fox Casino evaluated
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Lucky Fox Casino to be somewhat unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
Lucky Fox Casino player complaints
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 11,777 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
Lucky Fox Casino user reviews and feedback
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 12 player reviews of Lucky Fox Casino so far. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Company information and licenses of Lucky Fox Casino
Lucky Fox Casino is in the ownership of Dama N.V. and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.
Lucky Fox Casino holds a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Withdrawal limits, win limits, and payment method options
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 5,000 per week
No win limit
EUR 10,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. Languages and customer support options available at Lucky Fox Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Portuguese
Russian
German
Finnish
French
Norwegian
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Lucky Fox Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Lucky Fox Casino as good.
Casino games and slots available at Lucky Fox Casino
Lucky Fox Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 80 providers. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Lucky Games, Jelly, AceRun, Prospect Gaming, Platipus, Slotopia, Authentic Gaming, Lucky Streak, SpinOn, Backseat Gaming, Ad Lunam, Boomerang Studios, Bulletproof Games, Reflex Gaming, Spribe, Golden Race, Reevo, Bang Bang Games, Bad Dingo, Vivo Gaming, Four Leaf Gaming, Amusnet (EGT), PGsoft (Pocket Games Soft), Reel Play, Nucleus Gaming, VoltEnt, Leap Gaming, Hot Rise Games, Fugaso, HungryBear, Felix Gaming, Gamevy, AvatarUX, Peter & Sons, Blue Guru Games, 3 Oaks Gaming, 1spin4win, CT Interactive, Popiplay, Apparat Gaming, Games Global, Silverback Gaming, Electric Elephant, Hacksaw Gaming, 4ThePlayer, Print Studios.
Lucky Fox Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 3 bonuses from Lucky Fox Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: For more information about this casino's offers, check out our separate page dedicated to Lucky Fox Casino bonuses.
Browse all bonuses offered by Lucky Fox Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(12)
User reviews of Lucky Fox Casino
This is a place to share experience with Lucky Fox Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
What good does it do if the games are going well, you hit a jackpot and then after a month the payouts stop coming! I have been waiting for my money for over a month and am just being fobbed off with ridiculous emails. In the first month, only 25% of the monthly payout limit was paid out. Now nothing more!
Was hilft es wenn die Spiele gut laufen man einen Jackpot knackt und nach einem Monat die Auszahlungen nicht mehr kommen ! Ich warte seit über einem Monat auf mein Geld und werde nur hingehalten mit Mails die lächerlich sind. Im ersten Monat wurde ausgezahlt danach nur mehr 25 % des monatlichen Auszahlungslimits . Jetzt nichts mehr !
After a big win no payouts, no communication
Nach größerem Gewinn keine Auszahlungen , keine Kommunikation
I have deposited twice into the casino and so far I am satisfied. Verification takes about 10 minutes and 10 minutes later I had my winnings paid out. I know that with such sums it takes 3 days before anything happens, so thumbs up, I will be back.
Ich habe 2 mal in das Casino eingezahlt soweit bin ich bis jetzt zufrieden vertifizirung Dauert ca 10 Minuten und 10 Minuten später hatte ich meine Gewinn ausbezahlt bekommen eigentlich kenne ich es bei solchen Summen so daß es erstmal 3 Tage dauert bis sich was tut deshalb Daumen hoch ich komme wieder
payout 20 min
Auszahlung 20 min
Site and slots run smoothly without problems
Seite und Slots laufen flüssig ohne Probleme
The support answered my question incorrectly several times until I found the solution myself, but that could also be due to the translation, so it's ok
Der Support hat mir mehrfach meine Frage falsch beantwortet bis ich selbst die Lösung gefunden habe das kann aber auch an der Übersetzung liegen deshalb ist es ok
Another good online casino from Dama NV. Bonus is fine no hidden terms. Games run fine. I was able to clear the bonus and cash out a nice tidy sum. Verification less than an hour, payout within an hour too.
Has an issue and am not receiving emails but customer service bent over backwards to ensure it didn't interrupt anything.
I didn’t like this casino, the games take a long time to load, maybe because of the VPN, but there are a lot of games. The bonus policy is fair. Checking documents is complicated, I sent documents 4 times, they always ask for something new, then a photo with a passport, then a photo with a passport and the inscription "hi casino", then a passport and an inscription and so that the hands get into the frame, then a passport and an inscription on checkered paper .
Данное казино мне не понравилось, игры загружаются долго, может из-за ВПН, но игр очень много. Бонусная политика справедливая. Проверка документов сложная, 4 раз отправлял документы, всегда что то новое просят, то фото с паспортом, потом фото с паспортом и надписью"hi casino", потом паспорт и надпись и чтоб руки попадали в кадр, потом паспорт и надпись на бумаге в клетку.
Lots of games
Множество игр
the site works great
сайт работает отлично
kyc is very complicated and they never email me why they canceled.
kyc очень сложный и никогда не сообщают на почту, почему отменили.
Confirmation of address for withdrawal, via mail and online chat.
Подтверждение адреса на вывод, через почту и онлайн чат.
I am very pleased. Of course you're not always lucky, but yesterday I deposited 400 and won 1800 and today I deposited 150 and won 2400. Verification was very quick and a tip is best to ask for verification in the chat then the chat employee will verify your account. Payout was on my player account within 2 hours. Best site I've played so far.
Bin sehr zufrieden. Klar man hat nicht immer Glück aber ich habe gestern 400 eingezahlt 1800 gewonnen und heute 150 eingezahlt und 2400 gewonnen. Verifizierung ging sehr schnell und ein Tipp am besten im Chat nach Verifizierung fragen dann verifiziert der Mitarbeiter vom Chat dein Konto. Auszahlung war innerhalb von 2 Stunden auf meinem Spielerkonto. Beste Seite wo ich bis jetzt gespielt habe.
It's a very good casino. Very good selection of slot games. Good bonus offers. Verification in minutes. Payment after 2 hours. Very competent chat service.
Es ist ein sehr gutes Casino. Sehr gute Auswahl an Slotspielen. Gute Bonusangebote. Verifizierung in wenigen Minuten. Auszahlung nach 2 Stunden. Sehr kompetenter Chatservice.
Good selection of slot games. Fast verification. Fast payment and competent service. We recommend.
Gute Auswahl an Slotspielen. Schnelle Verifizierung. Schnelle Auszahlung und kompetenter Service. Sehr zu empfehlen.
I couldn't withdraw, so it's a sad review. I won about $300 in the welcome bonus, but the verification did not progress at all. T&C stated that the results of the verification would be emailed, but there is no such thing. Also, SMS authentication was not possible due to a problem, so I reported it to support. But after a few days, there is no report. If I was playing slots thinking that it would take time to finish the verification, it increased to nearly 1,000 dollars. But from then on, only small victories occurred.
And the verification does not end. We have decided that this casino is the same as a fake casino and does not allow withdrawals. They don't want to withdraw money with that hand. I used up the remaining few hundred dollars roughly and threw out this casino. I won't come close to here.
Maybe I'm just being impatient, but small casinos are too slow to respond.
Played with the welcome bonus and won €900. The verification was done within an hour and the money was in the account the next day. Everything was very easy.
Habe mit dem Willkommensbonus gespielt und € 900 gewonnen. Die Verifizierung war innerhalb einer Stunde erledigt und das Geld war am nächsten Tag am Konto. Alles war sehr unkompliziert.
Disgusting casino. Initially, I thought that since the casino is from Dama, then these are both quick withdrawals and trouble-free verification. I played in this casino, passed verification, made deposits and withdrawals, and everything seemed to be fine, but there were problems with the last withdrawal. Firstly, letters from them do not come and therefore I did not see that my withdrawal of funds was canceled and, moreover, I did not know for what reason. In the chat, they said that they should send a photo, a selfie with a passport and a piece of paper with a mocking inscription "hello, casino_name, date." And this is with a successfully verified account, from which there have already been deposits and withdrawals. I sent it, of course, we'll see how long it takes to check and withdraw, but in the end they only achieved that I would never play in their casino again, and I would dissuade other players.
Отвратительное казино. Изначально думала, что раз казино от Dama, то это и быстрые выводы и беспроблемная верификация. Играла в этом казино, прошла верификацию, делала депозиты и выводы и вроде бы всё было хорошо, но при последнем выводе возникли проблемы. Во-первых - письма от них не приходят и поэтому я не видела, что оказывается мой вывод средств был отменен и тем более не знала по какой причине. В чате сказали, что надо отправить фото, селфи с паспортом и листком с издевательской надписью "привет, название_казино, дата". И это при успешно верифицированном аккаунте, с которого уже были и депозиты и выводы. Отправила конечно, посмотрим как долго будут проверять и выводить, но в конечном итоге они добились лишь того, что в их казино я больше никогда не буду играть, а других игроков буду отговаривать.
additional humiliating verifications with an already verified account
дополнительные унизительные верификации при уже верифицированном аккаунте
As already described by the predecessor: smaller winnings with bonus, but impossible to pay out anything! Before the bonus conditions are met, suddenly all winnings stop! No more scatters! No more wilds! The shoots are all worthless! Even when depositing without a bonus: only rivets! Free spins are sometimes not even worth the stake!
Wie bereits vom Vorgänger beschrieben: mit Bonus kleinere Gewinne, aber unmöglich etwas auszuzahlen! Bevor die Bonusbedingungen erfüllt sind, bleiben plötzlich alle Gewinne aus! Keine Scatters mehr! Keine Wilds mehr! Die Drehs alle wertlos! Auch bei Einzahlung ohne Bonus: Nur Nieten! Freispiele sind teilweise nicht einmal den Einsatz wert !
I played with the welcome bonus and it went quite well, good winnings and played up from €175 to €700. Suddenly no more free spins, 2 scatters all the time, no more big wins. As if a lever had been thrown. I was only allowed to click down the €700. Of course on different slots, I had tried everything, but without a chance. Everyone should form their own opinion on this now, but it's not the first time I've experienced this in a casino. I always avoid these casinos. It's a shame because the game selection is a dream.
Ich habe mit dem Willkommensbonus gespielt und es lief recht gut, gute Gewinne und von 175€ auf 700€ rauf gespielt. Plötzlich keine Freispiele mehr, ständig 2 Scatter, keine Big Wins mehr. Als hätte man einen Hebel umgelegt. Ich durfte die 700€ nur noch runter klicken. Natürlich an verschiedenen Slots, ich hatte alles versucht, aber chancenlos. Jeder soll sich seine eigene Meinung dazu jetzt bilden, aber es ist nicht das erste Mal das ich das in einen Casino erlebt habe. Diese Casinos meide ich dann immer. Sehr schade, weil die Spielauswahl ein Traum ist.
game selection
Spielauswahl
Safety Index explained
Safety Index of Lucky Fox Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucky Fox Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low2.8/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Complaints about Lucky Fox Casino and related casinos (3)
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