Lucky Legends Casino - Player's funds vanished from the account.

I went to redeem $200 and first it tried to make me put my money in a bank vault and the next thing I know my $200 was gone vanished into thin air. I wish I’d known about this casino before I spent my money. I’m very unhappy with them.

Dear katrat1961,

Thank you very much for submitting your complaint. I’m sorry to hear about your issue with Lucky Legends Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate? 

• Is the issue related to a deposit in the casino or a withdrawal of your winnings from the casino?
• Have you contacted casino support regarding the issue what response have you received?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

Dear katrat1961,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.