Casinonic Review

The player from Australia had their account reopened upon request while self-exclusion was applied to their account. The complaint was resolved. The casino explained that the player's self-exclusion was canceled because the player did not mention their gambling addiction at that time and the fact that it was the reason for them requesting a self-exclusion. The player was refunded the sum of all deposits made after reopening their account.

The player from Australia has requested a withdrawal. Allegedly, it has been declined by the bank. Unfortunately, after an unsuccessful attempt to pay money to the player she has played out her winnings so we are forced to reject this complaint.

The player deposited money via their bitcoin wallet, but the funds never reached their account. The casino is working on resolving this issue. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Germany had experienced difficulties withdrawing her winnings from Casinorex due to issues with the verification of her two different bank accounts used for deposit and withdrawal. Despite having provided legitimate proofs for both accounts, her winnings had been credited back to her gaming account. Later, her issue had been successfully resolved and her winnings had been transferred to her account.

The player from Germany is experiencing difficulties withdrawing her winnings due to ongoing verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Austria has requested withdrawal a week ago. It has been pending since. The casino informed the player, that there was a problem with PaySafeCard and asked for withdrawal to be processed via Skrill. The player received the winnings quickly and the complaint is resolved.