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OverviewBonusesUser reviews174Safety Index explainedDiscussion18Payment methods33
Warning:No Reaction Policy for complaints
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Bet365 Casino Review
In this review, Bet365 Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Based on our evaluation methodology, Bet365 Casino scored a Very high Safety Index of 9.8, which means it is one of the best online casinos on the web in terms of player safety and fairness. Carry on reading our Bet365 Casino review to make an informed decision whether or not this casino is the right fit for you.
Is Bet365 Casino fair and safe? Safety Index explained
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Bet365 Casino Terms and Conditions as part of our review of Bet365 Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Based upon our estimates and collected information, we consider Bet365 Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
Based on our findings, no important casino blacklists feature Bet365 Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
In our comprehensive review of all relevant aspects, Bet365 Casino has attained a Very high Safety Index of 9.8. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a fantastic choice.
Terms and Conditions of Bet365 Casino
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Bet365 Casino during our review.
Player complaints regarding Bet365 Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 39 complaints about this casino in our database. Because of these complaints, we've given this casino 4,796 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Bet365 Casino
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Our database has a total of 174 user reviews of Bet365 Casino, giving it a Great User feedback rating. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Licenses and company information
Bet365 Casino is owned by Hillside Group, and we have estimated its yearly revenues to be greater than $1,000,000,000. This establishes it as a very large online casino within the bounds of our categorization.
Bet365 Casino was licensed by regulatory authorities in these specific countries or geographic areas: Sweden (Spelinspektionen), Bulgaria, Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission), Gibraltar (Gibraltar Licensing Authority).
Payment options, withdrawal limits and win limits
Bet365 Casino supports 34 deposit methods. This includes: Skrill, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, Click2Pay, Giropay, POLi, InstaDebit, VISA Debit, Trustly, PayPal, Boleto Bancario, Maestro, Todito cash, AstroPay, iDebit, Santander, ApplePay, Skrill 1-Tap, Instant Bank Transfer, Bradesco, Banco do Brasil, Caixa, Itaú, Banco Banrisul, Interac, SPEI, Mercado Pago, OXXO, Google Pay, МИР - Mir, Swish, Bank wire.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at Bet365 Casino can be seen in the table below.
Language
Website
Customer support
Live chat
Slovak
24/7
English
24/7
Spanish
24/7
Portuguese
24/7
Russian
24/7
Japanese
24/7
German
24/7
Swedish
24/7
Italian
24/7
Bulgarian
24/7
Czech
24/7
Danish
24/7
Greek
24/7
French
24/7
Chinese
24/7
Polish
24/7
Romanian
24/7
Hungarian
24/7
Dutch
24/7
Estonian
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Bet365 Casino, your account, withdrawals, or anything else. According to our tests and collected information, Bet365 Casino has a good customer support.
Bet365 Casino casino games and slots
Players can enjoy these types of casino games at Bet365 Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows.
Casino games supplied by 60 game providers are available. This includes NetEnt, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, IGT, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, WMS, Scientific Games (SG Digital), Nextgen Gaming, ELK Studios, Eyecon, Bally, Lightning Box, Leander Games, Rabcat, 1X2 Gaming, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, Genesis Gaming, Ash Gaming, Relax Gaming, JPM Interactive, Endemol Games, WagerLogic, Inspired Gaming, bet365, Old Skool Studios, Psiclone Games, Slingshot Studios, Fortune Factory Studios, All For One Studios (ALL41), GECO Gaming, Foxium, Triple Edge Studios, Crazy Tooth Studio, Gameburger Studios, Neon Valley Studios, Skywind Group, SpinPlay Games, Core Gaming, Just For The Win, SunFox Games, Light & Wonder, Golden Rock Studios, Rarestone gaming, Snowborn Games, Finsoft, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming, Print Studios.
Bet365 Casino bonuses and promo codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Our database presently holds 5 bonuses from Bet365 Casino, which are listed in the 'Bonuses' section of this review.
Note: Take a look at our designated Bet365 Casino bonuses page for more details about this casino's bonus offers.
Browse all bonuses offered by Bet365 Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(174)
User reviews of Bet365 Casino
This is a place to share experience with Bet365 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Bet365 is in itself a very good casino, there are lots of options to play games, slots or sportsbet. Odds on sportsbet are very good, but not too good to be true. There are many different options within the same game, for example, in blackjack you can choose to play robot dealer from several different suppliers. You can also choose to play live blackjack with a real dealer, where you can praise the staff for both efficiency and minimal errors. There are many good slots and they generally work fine, however, there may be problems getting a proper connection to their server even if you have good internet. Other than a few minimal things, the experience at bet365 is otherwise very good, it is very good design and it is visually nice to look at, the color scheme works very well.
Bet365 er jo i sig selv en meget god casino, der er massere af muligheder for at spille spil, slots eller sportsbet. Odds på sportsbet er meget gode, men heller ikke for gode til at være sandt. Der er mange forskellige muligheder inden for samme spil, for eksempel blackjack kan du vælge at spille robot dealer af flere forskellige leverandøre. Man kan ellers også vælge at spille live blackjack med en rigtig dealer, hvor man kan give ros til personalet for både effektivitet og minimale fejl. Der er mange af de gode slots og de virker generelt fint, der kan dog være problemer med at få en ordentlig connection til deres server selvom man har godt internet. Andet end få minimale ting er oplevelsen på bet365 ellers meget god, det er meget godt design og det er visuelt rart at kigge på, farveskemaet virker meget godt .
Good and easy design, easy to use, good odds on sports betting, easy to withdraw, good customer service, many good slots and many good games
Godt og nemt design, nemt at bruge, gode odds på sports betting, nemt at udbetale, god kundeservice, mange gode slots og mange gode spil
Lacks a lot of good slots, doesn't always run super fast and has experienced that you haven't gotten your money back as you won.
Mangler en del gode slots, kører ikke altid super hurtigt og har oplevet at man ikke har fået sin penge som man har vundet.
I deposited 3500 via Upaisa and filled in all the required fields. Two minutes later, I received a message stating that my deposit had been rejected. When I contacted customer support, they asked for the payment receipt, which I promptly provided. They then told me to wait due to high traffic on the website, so I complied. However, I am still waiting without any clear explanation for the rejection of my deposit. This situation is both unexpected and frustrating. I am concerned about my funds and cannot afford to lose my money.
Customer support requested the payment document, indicating an attempt to resolve the issue.
This online casino accepts players from Norway and offers a wide range of games. The customer service team is friendly and helpful – they helped me smoothly get my first deposit bonus. However, the website tends to be a bit slow on smartphones, which could be improved for a better mobile experience.
Dette nettkasinoet aksepterer spillere fra Norge og tilbyr et bredt utvalg av spill. Kundeserviceteamet er vennlig og hjelpsomt – de hjalp meg smidig med å få den første innskuddsbonusen. Imidlertid har nettstedet en tendens til å være litt tregt på smarttelefoner, noe som kunne vært forbedret for en bedre mobilopplevelse.
The casino accepts players from Norway.
Casinoen aksepterer spillere fra Norge.
Offers a wide selection of games.
Tilbyr et bredt utvalg av spill.
The customer service team is friendly and helpful.
Kundeserviceteamet er vennlig og hjelpsomt.
The website tends to be a bit slow on smartphones.
Nettstedet har en tendens til å være litt tregt på smarttelefoner.
As an avid gamer, I’ve tried several gaming platforms over the years, but this one truly stands out! From its intuitive interface to its vast library of games, everything about this platform feels designed with the gamer in mind.
As an avid gamer, I’ve tried several gaming platforms over the years, but this one truly stands out! From its intuitive interface to its vast library of games, everything about this platform feels designed with the gamer in mind.
This casino will be one of the main casinos only because it’s so large so I know it’s relatively safe. Here is a casino where I can win 30,000 and not get worried of my account being blocked. That being said there are much better options for this safety.
I really liked this casino, it has a very good selection of games. The support is good and pleasant to answer questions. The design is very elegant and easy to navigate.
Very good selection of games, quick response from customer service, works well technically, clear structure, good bonus program and fair bonus conditions. I highly recommend it.
My experince with this casino platform is great, the transaction for deposit and withdrawals are smooth, the games are excellent and the customer team responds quickly to inquiries.
One of the best casinos I have played at. KYC verification was quick, within 2 days and after that withdrawals takes 1-4 hours to process normally. But its still very quick.
Excellent Game selection and providers
Bet365, I am impressed.
Withdrawals are very fast
Great reputation
Big Casino
Recognition
Games, free spins and bonuses
Big game selection
Fast KYC process
Not that i can think of, except maybe to implement a mobile app for better responsiveness.
I signed up for playing and I could not even passed ID verification, when I tried to contact support they are ignoring me and giving no explanation why my account was blocked.
Everything was good here , games , offer, deposit , withdrawal. They respected every rule . Only i had to wait some time to receive letter over post for verification. They are reliable if you ask me. Professionals.
I recently explored the website and was highly impressed! The interface is sleek and easy to navigate. The diverse game selection, including slots and live casino options, is fantastic. The site is fast and runs smoothly, which made my experience enjoyable. I appreciate the detailed game descriptions and accessible customer support. I highly recommend it for a superb online casino experience!
Very professional casino. It is noticeable that it is one of the biggest players on the market - very good range, fast support and the website is technically very well built.
Mycket professionellt casino. Det märks att det är en av det största aktörerna på marknaden - mycket bra utbud, snabb support och hemsidan är tekniskt sett mycket välbyggd.
Fast support
Snabb support
Relatively simple verification
Relativt enkel verifiering
Good selection
Bra utbud
Less choice in some countries when it comes to sports betting
Mindre utbud i vissa länder när det kommer till sportbetting
Profile created, correct personal data filled in, ID photo sent. And the account is immediately blocked. Without any explanation or reason. And now they refuse to delete the personal data shared by me. Criminal activity of collecting personal data and using it for who knows what.
Създаден профил, попълнени коректни лични данни, пратена снимка на лична карта. И акаунта е веднага блокиран. Без никакво обяснение или причина. И сега отказват да изтрият личните данни, споделени от мен. Престъпна дейност по събиране на лични данни и използването им за кой знае за какво..
How likely are you to find a suitcase of pounds than to win here. There are no bonus purchases. Fully manipulated slots. I have never met such an aggressive rtp, €500 with €0.40 and it didn't go up even once. Years ago, when I was playing here, I encountered the same things again. What can I say, I think the worst casino out there
The odds are low, but the site is quite well-designed, but there are too few deposit methods.The site itself is easy to see and the color scheme is good.The first deposit itself is a lot of work and requires identity verification and personal information with address.
the very first casino I registered at. they are constantly evolving. they add a lot of new slot machines, an excellent live mode in the casino. They are impeccable.
My mother had stage 4 cancer and ended up placing like 10 bets on bet365 website. She went to cashout 10/16/2023 and 2 hours later her account is restricted and has no access to her account. She sent in all the proper documents and two months later they send her a bad check that the bank refuse to take and ripped it up. Jan 1st she gets an email from them saying she has a gambling problem. She wasn't able to speak or move out of bed. Jan 3rd she end up passing away and no funds recovered.
cashing out means you will be restricted.
300 plus emails and no resolution
support copys and paste scripts to send
she told them about the cancer and the time she had left and still didn't matter to them
Had a bad time there , I bet sometime and lost 95% of my bets. When I was trying to withdraw it take so long and had to send a lot of documents. And Also i had to use a VPN to play.
I enjoyed the games and big winnings all the way and the games are easy to play and the menu is navigate through it. So layout is convenient for me. Also lot of providers. It has various types of games which make it easy to win and they have games from bets as low as cents with chances at winning big
Without a doubt the best casino/betting house I've ever used. Automatic account verification, quick deposit, quick withdrawal, 24-hour support via chat.
Sem duvida melhor casino/casa de aposta que já utilizei. Verificação de conta automática, deposito com rapidez, saque com rapidez, suporte 24h via chat.
Been using 365 for years, haven't had any issues. Fast withdraw, fast bank wires, casino games are fair, rake on sports is low. I don't remember what promos were like but very good and legit casino to play on/sportsbet.
24 hour live chat is reliable. Deposit and Withdrawals are fast. Considering my country Papua New Guinea, Withdrawals reach account within 2 hours Max. Overall gameplay is perfect. Sports Betting, Online Casinos and Bingo is Great!!
I'm thrilled to share my amazing experience with this casino! It's definitely one of the top choices out there. Their quick document verification process adds to the smooth journey. The casino itself is fantastic, offering speedy withdrawals and outstanding live chat support. A big thank you for providing such an awesome gaming platform!
it would be a good casino if it didn't start making unpleasant withdrawals when people withdraw a fraction of what they have already deposited..if you ask for a withdrawal, it would be unplayable for months..until you withdraw at least 5 times what you requested..only withdraw if it is a larger amount succeed, because after that you won't win for a long time, that's for sure.
fast deposit and lots of games
you can't win, because you won't get anything in return for your payment, you'll just feel like you're being humiliated because you dared to kick him out
Safety Index explained
Safety Index of Bet365 Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Bet365 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
This casino refuses to assist in resolving any players’ complaints. All of our previous attempts to establish any cooperation were overlooked. Therefore, the majority of newly submitted complaints are marked as unresolved and have a negative impact on the casino’s rating.
Complaints about Bet365 Casino and related casinos (110)