Bet365 Casino Review

Name: Bet365 Casino Review
Item: Bet365 Casino
Rating: 10
Author: Martin

Players from Virginia Not Accepted

10 Reputation
rating

Visit Casino

Perfect

Reputation

Author: Matej Novota | This review was last updated: 2020-07-22T00:00Z

We've thoroughly reviewed Bet365 Casino and gave it a perfect reputation rating, which is the best rating any casino can get from us. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Read the full review below and learn more about this casino.

According to our research and estimates, Bet365 Casino is one of the biggest online casinos with huge revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 11 complaints about this casino in our database. Because of these complaints, we've given this casino 706 black points in total. You can find more information about all of the complaints and black points below.

Bet365 Casino appears on only one blacklist, which hasn't influenced our rating of this casino. We've chosen to ignore it either because it's related to the casino's previous owner, or because of some other applicable reason.

Based on all of the information mentioned in this review and our perfect reputation rating of this casino, we can conclusively say that Bet365 Casino is a great place to play. If you are looking for a perfect online casino, we recommend trying out this one.

Complaints about Bet365 Casino (11)

We have conducted extensive research on the internet and as a result we have found following 11 complaints about Bet365 Casino. Taking into account seriousness and credibility of these complaints and estimated casino revenues we decided to give Bet365 Casino a Perfect reputation.

No reaction policy, good regulator

Black points: 216

Account suspended, reactivation code never received.

Player complained that his account was suspended and the casino told him they would send him a letter with a reactivation code. But one year later, the player still didn't receive such letter. Player suspected the casino hadn't sent the letter so he wouldn't be able to cash out the remaining balance from the account. No reaction from the casino, no more update since then.

This complaint is from 7/2018

Disputed amount: $3,025 (bonus money)
Read more on: askgamblers.com

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No reaction, good regulator

Black points: 168

Player's account was closed, and his winnings confiscated.

The player has been playing in the casino for a couple of months. He managed to win about ₹31000 but suddenly his account was closed seemingly without a reason. We closed the complaint as ‘unresolved’ because the casino failed to reply.

This complaint is from 9/2019

Disputed amount: 31,000 INR (real money)
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No reaction policy, good regulator

Black points: 141

Account suspended without relevant reason, no reply from the casino.

Player complained his account was suspended for almost a month then. He had some bigger winnings on his account and couldn't access it. All he got from the casino was a reply that his account was under review. No reaction from the casino, no more update since then.

This complaint is from 3/2015

Disputed amount: $12,000 (bonus money)
Read more on: askgamblers.com

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No reaction policy, good regulator

Black points: 78

Account suspended without relevant reason, prepaid vouchers copy requested.

Player complained the casino had suspended his account without any relevant reasons. Player won some money and the casino requested from him all the copies of prepaid vouchers he used for the deposit. Player said that this request was impossible to satisfy as the vouchers were usually for one use only and were anonymous. No more update since then. No reaction from the casino.

This complaint is from 9/2016

Disputed amount: €900 (bonus money)
Read more on: askgamblers.com

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No reaction policy, good regulator

Black points: 26

Long verification process and withdrawal processing.

Player complained the casino had made him pass through many verification processes, confirmed he had passed the security checks and was verified, and that his withdrawal request was being processed. However, this went on for months and the player still didn't get his money. No reaction from the casino, no more update since then.

This complaint is from 1/2015

Disputed amount: €901 (bonus money)
Read more on: askgamblers.com

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No reaction policy, good regulator

Black points: 25

Player registered at Gamstop and in the casino with the same information but the casino refused to refund his deposits.

The player "overdeliver" (probably from UK) had been signed up to the GamStop service before he decided to deposit in Bet365. His deposits were accepted and when he asked the casino for a refund it was denied despite that he had used the same contact details for registration in both services. Bet365 has no reaction policy at thePogg site, so no answer from the casino was provided and he was recommended to try resolve this issue with UK gambling authority.

This complaint is from 8/2019

Disputed amount: ?? (real money)
Read more on: thepogg.com

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No reaction policy, good regulator

Black points: 20

Account suspended without relevant reason.

Player complained he had been playing at the casino for several years when his account got suspended. He was told to contact the live support who told him he would receive a call from the responsible department but that never happened. No reaction from the casino, no more update since then.

This complaint is from 12/2017

Disputed amount: ?? (bonus money)
Read more on: askgamblers.com

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No reaction policy, good regulator

Black points: 14

Failed self-exclusion.

Player complained that before he started to play at the casino he made sure with life support that he had never opened an account there previously. After he lost some money the player wanted to self-exclude himself from the casino but another chat support told him he had opened an account there previously. Players' winnings and deposits were voided, the player complained about the casino's irresponsible acting. Player was advised to seek further help with the gambling commission. No reaction from the casino, no more update since then.

This complaint is from 3/2015

Disputed amount: 4,500 kr. (bonus money)
Read more on: askgamblers.com

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No reaction policy, good regulator

Black points: 9

Account suspended without relevant reason, player changed country of his location but casino requested more proofs.

Player complained he had moved from Australia to the United Kingdom, his casino account was checked and passed the security verification, but the casino required further documents which was impossible for the player to get from his new country and until then his account stayed suspended with funds on it. No reaction from the casino, no more update since then.

This complaint is from 4/2016

Disputed amount: A$35 (bonus money)
Read more on: askgamblers.com

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No reaction policy, good regulator

Black points: 5

Account suspended, driving licence required but the player is 70+ y.o. and never owned a driving licence.

Player of a certain age (70+) complained that his account got suspended for further security checks. He had already sent them a copy of his passport, but later they asked him for a copy of his driving license. The player said he had never owned a driving license but the casino told him to apply for it. Regarding his age the player refused to do so. No reaction from the casino, no more update since then.

This complaint is from 3/2015

Disputed amount: £78 (bonus money)
Read more on: askgamblers.com

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No reaction policy, good regulator

Black points: 4

Account closed, no reason given to the player.

Player complained the casino had closed his account due to a management's decision. He complained about unhelpful casino support. No reaction from the casino, no more update since then. Apparently, casino said the player had self-excluded himself but this was not supported by any proofs.

This complaint is from 1/2015

Disputed amount: ?? (bonus money)
Read more on: askgamblers.com

Read more

Show more complaints (+4)

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Bet365 Casino Bonus

100% up to $100

/10

Perfect Casino reputation reputation

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Minimal deposit: $10
Wagering requirements: 30x (bonus + deposit)
Live table games contribution to Wagering Requirements: 0%
Maximal bet: 29% of starting bonus value
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Live games cannot be used for bonus wagering
New players only
Terms apply, please gamble responsibly
Bonus is valid for 30 days

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Bet365 Casino Payment methods

Payment Method	Deposit Limits & fees	Withdrawal Limits & fees	Withdrawal Time
Skrill	€10 - €35,000 No Fee	€10 - €35,000 No Fee	0 - 1 days
Neteller	€20 - €37,500 No Fee	€20 - €37,500 No Fee	1 days
PaySafeCard	$10 - $1,000 No Fee	€5 - €2,500 No Fee	1 days
Mastercard	$10 - $5,000 No Fee	$10 - $5,000 No Fee	1 - 5 days
VISA	$10 - $5,000 No Fee	$10 - $5,000 No Fee	1 - 5 days
VISA Debit	$10 - $5,000 No Fee	$10 - $5,000 No Fee	1 - 5 days
InstaDebit	Can$20 - Can$20,000	Can$20 - Can$20,000	-
EuTeller	€10 - €1,000 No Fee	Not Available	-
PayPal	€15 - €8,000 No Fee	€15 - €8,000 No Fee	1 days
Trustly	€10 - €6,000 No Fee	Not Available	-
QiWi	€5 - €300	Not Available	-
Maestro	€5 - €40,000 No Fee	€5 - €30,000 No Fee	1 - 5 days
AstroPay	$10 - $10,000	Not Available	-
Cheque	€150 - €70,000	€150 - €70,000	5 - 28 days
iDebit	Can$20 - Can$5,000	Can$20 - Can$9,999	1 days
Bank transfer	$50 - $50,000	$40 - $50,000	5 - 7 days
Skrill 1-Tap	€10 - €10,000 No Fee	€10 - €50,000	-
SPEI	Mex$100 - Mex$100,000	Not Available	-
OXXO	Mex$200 - Mex$10,000	Not Available	-
Bank wire	€200 - €150,000 No Fee	€40 - €50,000 No Fee	2 - 10 days
Fast Bank Transfer	€5 - €150,000 No Fee	Not Available	-
Google Pay	€5 - €5,000	Not Available	-
ApplePay	€5 - €5,000	Not Available	-
Klarna	€5 - €2,000	Not Available	-
Swish	50 kr - 50,000 kr	Not Available	-