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All39,279Opened847Not solved4,815Solved11,417Rejected22,200
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Resolved Our verdict

Case closed

Disputed amount: €50

Classy Slots Casino - Player’s deposit via Bitcoin got lost. Investigation takes too long.

Classy Slots Casino
Safety Index:Very low Submitted: 24 Sep 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: €500

Madame Chance Casino - Player is complaining that the casino let him play from a restricted country.

Madame Chance Casino
Safety Index:Low Submitted: 24 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: 42,000 kr

Pronto Casino - Players winnings were voided.

Pronto Casino
Safety Index:High Submitted: 24 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €450

BlackDiamondCasino - Player is unable to withdraw his winnings because of the verification process.

BlackDiamondCasino
Safety Index:Low Submitted: 24 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €1,650

Viggoslots Casino - Player was accused of breaching the bonus terms and conditions.

Viggoslots Casino
Safety Index:Above average Submitted: 24 Sep 2019
Resolved Our verdict

Case closed

Disputed amount: A$47,000

Planet 7 OZ Casino - Player’s winnings disappeared from his account.

Planet 7 OZ Casino
Safety Index:Below average Submitted: 23 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: Can$250

PlayAmo Casino - Player’s winnings were confiscated without any specific reason.

PlayAmo Casino
Safety Index:Above average Submitted: 23 Sep 2019
Unresolved Our verdict

Justified complaint

Black points: 3,822
Disputed amount: €17,561.5

Classy Slots Casino - Player was accused of breaching an unfair term; all winnings were confiscated.

Classy Slots Casino
Safety Index:Very low Submitted: 23 Sep 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: 6,180 INR

Jungle Raja Casino - Player is accused of having multiple accounts.

Jungle Raja Casino
Safety Index:Above average Submitted: 22 Sep 2019
Unresolved Our verdict

No reaction policy, good regulator

Black points: 27
Disputed amount: 31,000 INR

bet365 Casino - Player's account was closed, and his winnings confiscated.

bet365 Casino
Safety Index:Very high Submitted: 20 Sep 2019
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