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HomeOnline casinosSilverplay Casino review
Silverplay Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Important (2)
Visit Casino
Payment methods
Show all (24)
  • Neteller
  • Skrill
  • PaysafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Bitcoin (BTC)
  • Litecoin (LTC)
Withdrawal limits
 per month
€20,000
 per week
€5,000
Next Global Era Limited
NewEra B.V.
2021
> $5,000,000
OverviewBonusesUser reviews19Safety Index explainedDiscussion108Payment methods24
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important: Win limit of €100,000 per day This casino has a win limit rule. You will not be able to win more than €100,000 per day.

Silverplay Casino Review

Our expert casino review team has carefully analysed Silverplay Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Silverplay Casino scored a Below average Safety Index of 6.4, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Carry on reading our Silverplay Casino review to make an informed decision whether or not this casino is the right fit for you.

Safety Index of Silverplay Casino – Is it fair and safe?

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Silverplay Casino Terms and Conditions as part of our review of Silverplay Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.

Considering our estimates and the factual data we have collected, Silverplay Casino appears to be an average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

As far as we are aware, no relevant casino blacklists mention Silverplay Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

In our comprehensive review of all relevant aspects, Silverplay Casino has attained a Below average Safety Index of 6.4. This casino is not a good fit for players in search of an online casino that is committed to fairness.

Note: Silverplay Casino is linked to 1 other online casino, based on the information we've collected. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Silverplay Casino.

Terms and Conditions of Silverplay Casino evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Silverplay Casino to be unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Silverplay Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 0 black points.

Silverplay Casino user feedback and reviews evaluated

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

Judging by the 19 user reviews given to Silverplay Casino, it has a Mixed User feedback score. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Licenses and company data

Silverplay Casino is owned by Next Global Era Limited and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

Silverplay Casino has licenses from licensing organizations in the following countries or regions: Curaçao (Curaçao Gaming Control Board), Comoros (Anjouan Gaming).

Payment methods, win and withdrawal limits

Silverplay Casino supports 24 payment options. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, Bitcoin (BTC), PayRedeem, Volt, Tether (USDT), Litecoin (LTC), Ripple (XRP), Ethereum (ETH), USD Coin (USDC), Chainlink (LINK), Binance Coin (BNB), Interac, Stellar Lumens (XLM), Revolut, UTORG, WebPayz, Rapid Transfer, MuchBetter, MiFinity.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 5,000 per week EUR 100,000 daily net win limit
EUR 20,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at Silverplay Casino in the table below.

Language Website Customer support Live chat
English Yes No No
English Yes Yes Yes24/7
Spanish Yes Yes No
German Yes No No
German Yes Yes No
Italian Yes Yes Yes24/7
French Yes Yes No
Arabic Yes No No
Hungarian Yes No No

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Silverplay Casino, managing your account, withdrawals, or other matters. Silverplay Casino has a good customer support, judging by the results of our testing.

Slots and casino games at Silverplay Casino

Silverplay Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 52 game providers are offered. This includes Novomatic, Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Betsoft Gaming, Playson, Amatic, Evoplay, Ezugi, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Betgames, Smartsoft Gaming, Bluberi Gaming, Swintt, InBet Games, Lucky Streak, Amigo Gaming, BF Games, G Games, Gamomat, OneTouch, Arcadem, Bragg Gaming, Mascot Gaming, Vivo Gaming, Onlyplay, Givme Games, PGsoft (Pocket Games Soft), Atomic Slot Lab, Leap Gaming, OctoPlay, Fugaso, Skywind Group, King Show Games, Fazi, Esa Gaming, 3 Oaks Gaming, Gamzix, Kalamba Games, Golden Hero, Ruby Play, Asia Gaming.

Silverplay Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Unfortunately, we currently do not have any bonus offers from Silverplay Casino in our database.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (24)
  • Neteller
  • Skrill
  • PaysafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Bitcoin (BTC)
  • Litecoin (LTC)
Withdrawal limits
 per month
€20,000
 per week
€5,000

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (9)
English customer support
All languages (5)
English live chat
All languages (2)

Game providers

Show all (52)
  • Betsoft Gaming
  • Pragmatic Play
  • Novomatic
  • Yggdrasil Gaming
  • Tom Horn
  • Evoplay
  • Evolution Gaming
  • BGaming

Casino screenshots

silverplay_casino_homepage_desktop
silverplay_casino_game_gallery_desktop
silverplay_casino_promotions_desktop
silverplay_casino_game_gallery_mobile
silverplay_casino_promotions_mobile

Positives

  • Extensive collection of games from multiple providers
  • Live dealer games are available
  • Wide range of currencies

Negatives

  • Strict dormant account policy
  • Buggy website
  • Not all payment methods are available for all currencies
Casino Bonuses

Silverplay Casino bonuses

Browse all bonuses offered by Silverplay Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (19)

User reviews of Silverplay Casino

This is a place to share experience with Silverplay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 19 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 7 months ago
Well, apart from the problem that they ask you to bet 6 times the deposit at minimum odds of 1.60, I haven't had any problems.
  • Fast refunds
  • Wide market to bet on
  • High requirements to be able to withdraw
  • There are often confusions in customer service.
• 9 months ago
I've been playing regularly at this online casino for over a year now and am very satisfied overall. I particularly like the wide range of deposit options, such as Paysafecard, Sofortüberweisung, Mastercard, Visa, and more – there's something for everyone.

What I particularly like: My winnings have always been paid out reliably and almost exactly on the day, usually within a day at most. My biggest win so far was on Live Blackjack (€60,000) – definitely a highlight! However, I only paid out €1k because of greed 😂

The customer service is also top-notch. There's a 24/7 live chat that responds quickly and competently, and my VIP manager, Diana, is even available directly via WhatsApp during business hours. This gives a good feeling of support and trust. The cashback bonus program is also fair and regularly offers little extras.

Of course, there are a few points that could be improved. Unfortunately, there are no Merkur games, which is a shame for fans of these slots. The bonus terms and conditions are the same as those of almost any other online casino—nothing unusual. A dedicated app would also be desirable; currently, everything runs only via the browser.

Overall, a very solid casino with fast payouts, good service, and fair offers – I can definitely recommend it.
  • Payouts fast, max. 1 day waiting time
  • 24/7 live chat available
  • Many deposit options (Paysafecard, Sofortüberweisung, Mastercard, Visa, etc.)
  • good cashback bonus program
  • no Merkur games
  • No own app, only accessible via browser
  • The page refreshes during the game (but this only happens rarely)
• 9 months ago
Do not play here .... Took money easy I copped it was another scam casino when I went to set limits and you have a 10 day wait so you can lose as much as you like ..... I decided to try close account but not a hope ... I played I game here 580 euro with a 1 euro boost on every spin to increase your winnings I got the free spins and won 0 I mean 0 it's a terrible site stay far far away
  • Nothing
  • Loads
• 10 months ago
So I can't understand the bad reviews.
No problems playing, money is in my account within one or two days, customer service is good and they write back via WhatsApp within a couple of hours. I've tried so many casinos and have only been with Silverplay for two years now. No, I wasn't paid or threatened :) I'm just happy and you have to be able to give praise sometimes.
  • top customer service,
  • Payout 1-2 days
  • high profits
• 1 year ago
First of all: fakeslots novoline (probably even more)
https://lumendatabase.org/notices/27695114

Super casino, 500€ simply taken from my casino account, and I had won free spins on Book of Ra for around 650-700€, which were not booked at all, I never got it, the best thing was when the 500€ were missing

So 1200-1400€ approx. damage, please play somewhere else!!!

Edit: so, I got an email from the super reputable casino :) means something like, we can debit the money from you at any time, no matter how much. I don't even know which game or game provider it was supposed to be 😂 not even my deposit was returned
STAY AWAY FROM SILVERPLAY

We are reaching out to you regarding the winnings that you accumulated on Friday evening.

We want to inform you that during the time of 3:00 p.m. and 10:30 p.m., funds were credited to your account due to technical issue.

That being said, as per our Terms and Conditions, the winnings that were wrongfully credited to your account, are now deducted.
  • Fake slots (Novoline & Merkur) probably even more, can be looked up under lumendatabase, it's not without reason that they are called silverplay1 for Google ;-)
  • Can withdraw your money at any time
  • No customer support
• 1 year ago
Horrible. I wrote them weeks ago that I wanted to close my account since I’m addicted to gambling and they haven’t closed my account. I deposited today and 30 euros been drawn from my bank but the money hasn’t shown up on my gaming account. The customer service is nonexistent
• 1 year ago
I am very satisfied with the service and the payout of winnings. Of course it is a game of chance, everyone should be aware of that. Of course you lose sometimes, but overall it is a very good casino and the service is absolutely recommendable.

The payout is always problem-free, even on the same day. There are also other casinos that take too long and you have to wait a long time for the money.
Really top and super classy.

The casino manager Diana is always approachable and absolutely customer-friendly when it comes to questions and problems and she takes care of them immediately.

Best regards

D3NN15
  • Customer service is very important and contact is always friendly and reliable.
• 2 years ago
Very bad casino. The first deposit bonus of 125% is not given. If you complain, the chat is cheeky and recommends another deposit with a 50% bonus.

Hands off. Very bad casino. More like a scam.
  • Many games.
  • Many deposit methods.
  • Hands off. Very bad casino.
  • Dishonest. Promised bonus is not given.
• 2 years ago
I was registered as a VIP player with them. I had won 62,000 in one night, stupid as I was, everything was sold in less than 5 hours. I honestly ask myself why the system doesn't block it. Then I got cashback every week. Now in one fell swoop nothing more. Oh yes, and from a VIP player they also stepped me back.
• 2 years ago
Hello, stay away from silverplay fraud
Deposited 2 times the money is still not credited to my gaming account for 8 days the customer service is just stalling
  • SCAM rip off
• 2 years ago
I open an account with Silverplay I deposit €100 and what is my surprise that without having made a bet I already have it limited, I cannot bet more than €1, it is the same as 1betting them if they had limited it but I don't know that when I open an account with another bookmaker,
  • I have not bet
  • You cannot limit an account without having placed a bet
• 2 years ago
Made on purpose to steal your money (and I say this from experience).
Deposits bypass the Master id security system and you are charged between 5 and 6% interest on transactions! (I have screenshots and bank statement). If you submit a complaint, they ask you for documentation and WILL NOT REFUND YOU. . The score of casino guru attributed on this site does not correspond to reality.
FURTHERMORE:
I WOULD GIVE ZERO STARS IF I COULD
IF YOU LEAVE YOUR PHONE NUMBER BE PREPARED TO BE ANNOYED BY PROMOTIONAL MESSAGES DAY AND NIGHT! REMEMBER THAT ALTHOUGH YOU ASK TO AVOID DIRECTLY AT THE CASINO (WHICH I AM NOT EVEN REGISTERED) THEY DO NOT. BAD AND BAD. AVOID.
  • 8% commission on second withdrawal within 30 days
  • payment fees
  • withdrawals (if you can do it) very slow
  • they go out of their way to make you put money back into your account and lose it
• 3 years ago
I have played and deposited at this casino several times, bonuses are given very generously, I even won and paid out something the first time I made my first deposit. Worked well. This casino has games that you hardly find anywhere else, eg Playtech, but precisely Playtech has no more room for German players, so German players are rejected. not here, here goes Playtech, even jackpots! Having played Playtech for more than 15 years for sure, I keep coming back to the casino hoping to win AT LEAST SOMETHING AGAIN. But I have now had to notice that without exception all Playtech games are manipulated, and others too, there are no more winnings, especially not if you play without a bonus! Conclusion, I will not play this casino again and I advise everyone to steer clear of this casino, you win once and never again!!!
  • Games that others don't have, but manipulated!
  • great bonuses
  • all rigged games and also fake games especially Playtech!
  • You only win the first time, if ever. There are no wins
  • The RTP value should not even be 20
• 3 years ago
Nothing is good in this casino site like every other sites
  • nothing is good to tell about this casino
  • beware from this site you will lose
• 3 years ago
This casino is a disaster.Games fake,games not working.I got nothing at all on all deposits.I don't know why this casino isn't red marked here.I don't look for reviews here anymore,that's fact here or cares none
  • Cheating without end
  • Fake Games
  • Games do not run smoothly and crash
• 3 years ago
Easy to navigate, lots of games.
The deposit must be recycling 5 times before withdrawal! It takes 48 hours to process a withdrawal, which I think is a long time. Apparently you also can’t verify your account before your first withdrawal request, I’m not sure because I’ve never been able to access it so far, but that’s how I understood from the chat when I asked about it.
I don't understand how this casino has received a good review from Casino Guru ..? Personally, based on my experience, I do not recommend this casino.
  • Easy navigate
  • 5 times recycling deposit
  • Verify account after asking withdraw
• 3 years ago
First I apply for a payout, then after a week I find out that it cannot be paid out because the rollout is not enough. Only find out about this when asked, no info by email or similar. Then I play the rollout, but then it's the 2nd payout this month and it costs fees. Of course, you can also rip off customers in this way. Reject the first payout, collect the second, feel free to refrain from further play here.
  • Varied many slot
  • Rip off at rollout (also without bonus)
  • After a rejected payment, the next fee will be charged
• 3 years ago
Unfortunately, this casino deserves zero stars. Very unfair conditions with the bonus, as soon as you have met the wagering requirements with bonus money, all winnings are deleted. Overall pretty weird casino the slots don't run smoothly the RTP at this casino is terrible
It works with bonus money, not at all with real money. So if you want to play with fun money for fun, you've come to the right place. I recommend other much better casinos on the market. Please give this casino a wide berth.
  • Unfortunately I can't think of anything
  • Unfair Bonus Terms
  • Rollers keep spinning
  • Several server errors
  • Strange unfair RTP
  • And everything else
• 4 years ago
Get away from this platform, you just get lost
Safety Index explained

Safety Index of Silverplay Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Silverplay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average6.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Important

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important: Win limit of €100,000 per day This casino has a win limit rule. You will not be able to win more than €100,000 per day.

Unfair terms and conditions

  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Winnings may be forfeited if card counting strategies are detected
    T&C copied from the casino's website (in English):
    Read more
  • Casino voids gaming account balances after less than one year of account inactivity
    T&C copied from the casino's website (in English):
    Read more

Other factors

  • Low win limit: €100,000 / day (net win)

Complaints about Silverplay Casino and related casinos

(101)
101All0Opened1Unresolved38Resolved62Rejected

Complaints directly about Silverplay Casino

Show more complaints (+10)
Discussion

Silverplay Casino Discussion

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Payment methods

Silverplay Casino payment methods

NetellerSkrillPaysafeCardPayz (ecoPayz) MastercardVISABitcoin (BTC)Litecoin (LTC)Ethereum (ETH)Tether (USDT)Rapid TransferVoltRipple (XRP)PayRedeemRevolutWebPayzBinance Coin (BNB)MiFinityMuchBetterChainlink (LINK)UTORGInteracStellar Lumens (XLM)USD Coin (USDC)

Currencies

USD, CAD, EUR, GBP, AED, ARS, BND, BRL, CHF, CLP, CNY, COP, CZK, DKK, EGP, HKD, HUF, IDR, INR, JPY, KRW, KWD, MAD, MXN, MYR, NGN, NOK, NZD, PEN, PHP, PKR, PLN, PYG, SAR, SGD, SZL, THB, TMT, TND, TRY, TTD, TWD, UAH, UYU, VND, ZAR
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