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All40,708Opened884Unresolved5,287Resolved12,800Rejected21,737
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Our verdict Unjustified complaint

Betn1 Casino - Player complains that he didn’t win anything.

Closed Submitted: 19 Aug 2020
Disputed amount: ??
Safety Index 8.5 High
Our verdict Unjustified complaint

24M Casino - Player requests her deposits to be refunded.

Closed Submitted: 18 Aug 2020
Disputed amount: £600
Safety Index 1.8 Very low
Our verdict Player stopped responding

JackpotCity Casino IT - Player is struggling to withdraw her winnings due to unfinished KYC verification.

Closed Submitted: 18 Aug 2020
Disputed amount: €38
Safety Index 8.6 High
Our verdict Case closed

Joka Room Casino - Player is struggling to receive her winnings due to unfinished KYC verification.

Resolved Submitted: 18 Aug 2020
Disputed amount: A$1,000
Safety Index 2.3 Very low
Our verdict Player stopped responding

Casino765 - Player’s withdrawal has been delayed.

Closed Submitted: 18 Aug 2020
Disputed amount: €5,034
Safety Index 6.4 Below average
Our verdict Player stopped responding

Snai Casino - Player’s experiencing difficulties redeeming Registration bonus.

Closed Submitted: 18 Aug 2020
Disputed amount: €15
Safety Index 7.6 Above average
Our verdict No reaction policy

Ares Casino - Player’s account has been blocked and winnings confiscated.

Unresolved Submitted: 18 Aug 2020
Black points: 238
Disputed amount: €4,000
Safety Index 2.9 Very low
Our verdict No reaction

Pokie Mate Casino - Player’s bonus winnings have been cancelled.

Unresolved Submitted: 18 Aug 2020
Black points: 60
Disputed amount: A$1,800
Safety Index 5.2 Below average
Our verdict Unjustified complaint

Rich Casino - Player’s deposit has been reduced.

Closed Submitted: 17 Aug 2020
Disputed amount: R11
Safety Index 6.9 Above average
Our verdict Player stopped responding

Casinotoken.com - Player’s withdrawal has been declined.

Closed Submitted: 17 Aug 2020
Disputed amount: 9,500 Kč
Safety Index 8.3 High
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