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All39,277Opened845Not solved4,815Solved11,417Rejected22,200
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Case closed Our verdict

Unjustified complaint

Disputed amount: Can$1,000

Thebes Casino - Casino voided winnings from free spins.

Thebes Casino
Safety Index:Below average Submitted: 26 Sep 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: A$1,450

GW Casino - Player is complaining about the casino’s bonus system.

GW Casino
Safety Index:Very low Submitted: 26 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Empire777 Casino - Player found a technical glitch.

Empire777 Casino
Safety Index:Very low Submitted: 26 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: A$850

Planet 7 OZ Casino - Casino didn’t pay out the player’s winnings in full.

Planet 7 OZ Casino
Safety Index:Below average Submitted: 25 Sep 2019
Resolved Our verdict

Case closed

Disputed amount: €700

SlotV Casino - Player is unable to access the casino.

SlotV Casino
Safety Index:Low Submitted: 25 Sep 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €300

Winorama Casino - The player is concerned that her withdrawal is not being processed.

Winorama Casino
Safety Index:Below average Submitted: 25 Sep 2019
Unresolved Our verdict

Uncertain case, passive regulator

Black points: 95
Disputed amount: A$3,800

Bonza Spins Casino - Huge amount from the player’s win was confiscated.

Bonza Spins Casino
Safety Index:Low Submitted: 25 Sep 2019
Resolved Our verdict

Case closed

Disputed amount: 500 Kč

Slottica Casino - Player would like her deposit to be refunded.

Slottica Casino
Safety Index:Low Submitted: 25 Sep 2019
Resolved Our verdict

Case closed

Disputed amount: €50

Classy Slots Casino - Player’s deposit via Bitcoin got lost. Investigation takes too long.

Classy Slots Casino
Safety Index:Very low Submitted: 24 Sep 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: €500

Madame Chance Casino - Player is complaining that the casino let him play from a restricted country.

Madame Chance Casino
Safety Index:Low Submitted: 24 Sep 2019
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