Casinotoken.com Review

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Payment methods

Show all (24)

Withdrawal limits

per month

$15,000

per week

$4,000

Owner Dama N.V.

Established 2016

Estimated annual revenues

> $1,000,000

Licensing Authorities

Curaçao (ANT)

OverviewBonusesUser reviews31Safety Index explainedDiscussion7Payment methods24

Warning:Unfair maximum win rule based on the total amount of deposits

This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).

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Casinotoken.com Review

We've thoroughly reviewed Casinotoken.com and gave it a Low Safety Index. This means we don't consider this casino to be a good option for most players. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Casinotoken.com is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 25 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

There are also some unfair Bonus Terms and Conditions, which might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Casinotoken.com appears on only one blacklist, which hasn't influenced our rating of this casino. We've chosen to ignore it either because it's related to the casino's previous owner, or because of some other applicable reason.

Based on the information we've collected and assessed in our Casinotoken.com review, it has a Low Safety Index. We don't recommend playing at it and advise you to stay away from it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (24)

Withdrawal limits

per month

$15,000

per week

$4,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

No craps

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (7)

English customer support

English live chat

Game providers
Show all (32)
Game providers (32)

CASINO SCREENSHOTS

Positives

Good selection of games
The casino is Bitcoin-friendly
Multiple currencies in one account

Negatives

Live chat support is not available 24/7
Unfriendly customer support
Not all of the terms and conditions are translated to the language option provided on the website
Confusing bonus terms

Interesting facts

Small international casino
Average monthly withdrawal limit

Author & Guarantor: Kristina Underwood Last updated: 16 Oct 2023 Anything incorrect or missing? Let me know

Casinotoken.com bonuses

Browse all bonuses offered by Casinotoken.com, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Casinotoken.com

This is a place to share experience with Casinotoken.com. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 31 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

Mousetrap

Visitor

• 2 years ago

Casinotoken is an online casino I recommend
highly - for the exceptional customer service to game
selection! Clearly depending on the
player/profile/luck hopefully your withdrawals
ratings Will be good, I am well over due for a win/withdrawal. I will continue to deposit loyally because I do a strong feeling that this may be my saving grace. So when and if I get the chance I’m
Hoping withdrawal process will be just as
good as the rest of the site, games, people, casino!

Customer service
Pleasing aesthetic of entire site

Bonus’s are not ever changed
Unsure of withdrawal process

Mayes

Visitor

• 2 years ago

Casinotoken is my ultimate favourite / not
only for the
huge selection of providers (casino slots) but
for the outstanding
Customer service, 10:10 especially with a
slots crazed
member like me they help always❤️

Customer service that each member of the team give me to every single time k need snu

From what I have deposited I have not ever even won close to that amount 😭

satnam64787

Visitor

• 2 years ago

This is fraud casino..i played alot at this casino and my account is verified.and they offer me personal manager while ago. I never withdrawn Big amount .i withdrawn few times. 200 or 300 thats it ..when we use bonua code or we get match bonuse or free spins i know that we have to wager it or capped amount.but. if we. Did not get any bonus or played with cash funds.then what u expect.i deposit. 20 dollars without any bonus.and i won then i withdrawn 2000 dollars..and then what u can think why i did not get that funds.they said. Please check. 4.2 articled..if u deposit Under 50 dollars. Then u will not able to withdrawn over 200 dollars. ..the amount over 200 will be voided.and if you have bonus or free spins then over 50 dollars amount will be voided..this is only cuz i requested 2000 dollars..they are here only to looting peoples money..is that make any sense.i never played on this fraud casino again..dont waste your money here.when u win. U will.not get your money..just look at their stupid excuse.so.be carefull

They are fraud.
I withdrawn 2000.and they.made stupid excuse and cancel that

Hankgreene245

Visitor

• 2 years ago

Great overall bitcoin casino
Michael from live support is the best in the biz. They offer instant payouts and are reliable to ensure support is provided when needed. Best overall bitcoin casino today.

Great live support
Instant payouts

Safety Index of Casinotoken.com explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casinotoken.com. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low4.7/10

Small to medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

Low value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Warnings

Warning:Unfair maximum win rule based on the total amount of deposits

Unfair terms and conditions

This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
This casino limits the amount of money players can win when playing with real money (without a bonus).
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).

Complaints about Casinotoken.com and related casinos (8)

8All0Opened1Not solved0Solved7Rejected

Complaints directly about Casinotoken.com

Unresolved Our verdict

Uncertain case, passive regulator

Black points: 25

Disputed amount: ??

Player's duplicate account was closed after big win.

The player complained that his account had been closed because it was a duplicate. The mediator was able to get in touch with the casino and established that while the player did indeed have two accounts, the second account was not being actively used. Furthermore, the operator had been aware of the duplicate account and allowed it to stay open until the player had a big win on his original account. Because of this, the mediator decided the case in player's favor.

Player stopped responding

Disputed amount: €86

The player's winnings were voided.

The player's winnings were voided as the casino claims that he is a bonus hunter. The complaint was closed as the player stopped responding.

Submitted: 19 Oct 2022

Player stopped responding

Disputed amount: $560

Player’s withdrawal has been delayed.

The player from Indonesia has requested a withdrawal. Unfortunately, the payment seems to be delayed. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 03 Dec 2021

Player stopped responding

Disputed amount: 9,500 Kč

Player’s withdrawal has been declined.

The player from Czech Republic had her withdrawal voided. Strangely, less then half of the requested amount has been returned to casino’s account. We rejected the complaint because the player didn't respond to our messages and questions.

Player stopped responding

Disputed amount: ??

Player’s criticizing terms and conditions.

The player from Portugal is questioning the casino’s credibility and Terms and conditions’ accessibility. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 29 Apr 2020

Player stopped responding

Disputed amount: 500 Kč

Player’s withdrawal has been declined.

The player from Czech Republic had his withdrawal rejected due to unfinished bonus wagering requirements. The player states that he didn’t accept welcome bonus. We rejected the complaint because the player didn't respond to our messages and questions.

Unjustified complaint

Disputed amount: NZ$550

Player’s winnings from bonus play have been capped at $50.

The player from New Zealand had his winnings from deposit bonus reduced due to maximal cashout restriction. After a closer examination, we rejected this complaint as unjustified.

Submitted: 23 Mar 2020