HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,559Opened887Unresolved5,846Resolved13,813Rejected23,013
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Pulp Casino - Player has experienced a technical glitch while playing.

Resolved Submitted: 06 Dec 2021
Disputed amount: €480
Safety Index 2.5 Very low
Our verdict Player stopped responding

Oshi Casino - Player’s winnings have been reduced.

Closed Submitted: 06 Dec 2021
Disputed amount: €500
Safety Index 8.0 High
Our verdict Player stopped responding

Jupi Casino - Player’s experiencing difficulties withdrawing their winnings.

Closed Submitted: 06 Dec 2021
Disputed amount: €700.05
Safety Index 2.3 Very low
Our verdict Unjustified complaint

Pulp Casino - Player has experienced a technical glitch while playing.

Closed Submitted: 06 Dec 2021
Disputed amount: €25
Safety Index 2.5 Very low
Our verdict Case closed

LuckyDreams Casino - Player’s deposit has never been credited to his casino account.

Resolved Submitted: 06 Dec 2021
Disputed amount: €100
Safety Index 6.6 Above average
Our verdict Case closed

Vegadream Casino - Player's withdrawal has been delayed.

Resolved Submitted: 06 Dec 2021
Disputed amount: €210
Safety Index 6.8 Above average
Our verdict Player stopped responding

Golden Pokies Casino - Player’s winnings from a bonus were capped.

Closed Submitted: 06 Dec 2021
Disputed amount: A$3,000
Safety Index 2.9 Very low
Our verdict Case closed

BiamoBet Casino - Player wishes to close his account.

Resolved Submitted: 05 Dec 2021
Disputed amount: ??
Safety Index 3.4 Very low
Our verdict Case closed

Kings Chance Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 05 Dec 2021
Disputed amount: NZ$2,500
Safety Index 7.5 Above average
Our verdict Player stopped responding

RacoonVegas Casino - Player’s deposit has never been credited into his account.

Closed Submitted: 05 Dec 2021
Disputed amount: €600
Safety Index 1.5 Very low
Show more complaints (+10)
Showing 39,181 - 39,190 of 43,559 complaints
1...3,918 3,919 3,920...4,356
Go to pageof 4,356 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.