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Hejgo Casino Review

Casino closed

Hejgo Casino has been closed and no longer operates.

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N1 Interactive Ltd
2021
< $1,000,000
OverviewUser reviews9Safety Index explainedDiscussion16

Casino closed

Hejgo Casino has been closed and no longer operates.

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Hejgo Casino Review

When reviewing and assessing Hejgo Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Hejgo Casino has an Above average Safety Index of 7.6, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Read our Hejgo Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index – Hejgo Casino fairness and safety

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Hejgo Casino, we meticulously evaluated and analyzed the Terms and Conditions of Hejgo Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .

Hejgo Casino is a small to medium-sized online casino based on our estimates or collected information. In relation to its size, it has a low value of withheld winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

We did not find Hejgo Casino on any relevant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All of that, together with other factors considered in our review, has resulted in Hejgo Casino having a Safety Index of 7.6, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

Note: As far as we are concerned, Hejgo Casino is related to 1 different casino. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Hejgo Casino.

Hejgo Casino T&Cs

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Hejgo Casino to be somewhat unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Hejgo Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 26 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Hejgo Casino

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 9 players, Hejgo Casino does not have a User satisfaction score yet. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Hejgo Casino company information and licenses

Hejgo Casino belongs to N1 Interactive Ltd and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.

Hejgo Casino has a gambling license in Malta. Their license was granted by Malta Gaming Authority.

About payment methods and win and withdrawal limits

Hejgo Casino accepts 23 payment options. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, Sofort Banking, SOFORT Überweisung, InstaDebit, EPS, Trustly, Neosurf, Maestro, iDebit, Flexepin, Volksbank, Jeton, Noda pay, Interac, Rapid Transfer, MiFinity, Sparkasse, Gigadat.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 20,000 per day No win limit
EUR 100,000 per week
EUR 250,000 per month
USD 20,000 per day
USD 100,000 per week
USD 250,000 per month
CAD 30,000 per day
CAD 150,000 per week
CAD 375,000 per month
INR 1,800,000 per day
INR 9,000,000 per week
INR 22,500,000 per month
JPY 3,200,000 per day
JPY 16,000,000 per week
JPY 40,000,000 per month
NZD 40,000 per day
NZD 200,000 per week
NZD 500,000 per month
PLN 90,000 per day
PLN 450,000 per week
PLN 1,125,000 per month
ZAR 400,000 per day
ZAR 2,000,000 per week
ZAR 5,000,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at Hejgo Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Portuguese No Yes Yes24/7
Russian No Yes Yes24/7
German Yes Yes Yes24/7
Finnish Yes No No
Norwegian No Yes Yes24/7

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Hejgo Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Hejgo Casino has a good customer support based on the responses we have received during our testing.

Casino games and slots available at Hejgo Casino

You can play these types of games at Hejgo Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 89 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Scientific Games (SG Digital), Playson, iSoftBet, NYX Gaming Group, Amatic, Nextgen Gaming, ELK Studios, Ezugi, Push Gaming, Eyecon, BGaming, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Realistic Games, Relax Gaming, Betgames, Ainsworth, PearFiction Studios, Prospect Gaming, Swintt, Authentic Gaming, Slingshot Studios, Alchemy Gaming, Ad Lunam, Fortune Factory Studios, Spribe, ALL41 STUDIOS, Gamomat, Northern Lights Gaming, TrueLab Games, Spearhead Studios, Foxium, Buck Stakes Entertainment, Triple Edge Studios, Crazy Tooth Studio, Amusnet (EGT), PGsoft (Pocket Games Soft), Jade Rabbit Studio, Reel Play, Oryx Gaming, Gameburger Studios, Real Dealer Studios, Switch Studios, Slot Factory, Hölle games, Neon Valley Studios, Skywind Group, Gamevy, Pulse 8 Studios, AvatarUX, Peter & Sons, SpinPlay Games, Retro Gaming, Neko Games, Gold Coin Studios, Gamzix, Kalamba Games, Aurum Signature Studios, Apparat Gaming, Just For The Win, EGT Digital, Silverback Gaming, Golden Rock Studios, Snowborn Games, Electric Elephant, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming, Print Studios.

Hejgo Casino bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 3 bonuses from Hejgo Casino based on the data from our database.

Note: Visit our separate page on Hejgo Casino bonuses to learn more about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (3)
English customer support
All languages (5)
English live chat
All languages (5)

Game providers
Show all (89)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Novomatic
  • Playtech
  • Apricot (Microgaming)
  • ELK Studios
CASINO SCREENSHOTS
hejgo_casino_homepage_desktop
hejgo_casino_game_gallery_desktop
hejgo_casino_promotions_desktop
hejgo_casino_homepage_mobile
hejgo_casino_game_gallery_mobile
hejgo_casino_promotions_mobile

Positives

  • Above average withdrawal limit
  • 24/7 Customer support
  • Live dealer games are available
  • Supports many payment methods

Negatives

  • Players from some countries do not qualify for any bonuses
  • Not all payment methods are available for all countries

Interesting facts

  • Live chat support uses the auto-translate feature for some languages
  • Small international casino
Author & Guarantor: Jana Kopecká Last updated: 24 Oct 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Hejgo Casino bonuses

Browse all bonuses offered by Hejgo Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (9)

User reviews of Hejgo Casino

This is a place to share experience with Hejgo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 9 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 8 months ago
Probably with worst bonuses casino where i have played in years . Only good bonus they offer is weekly cashback of losses, Vip bonuses are lowest i have ever seen and it is a miracle if you even recive one, and also with waggering request. Definetly wont recomend to play. Also games payback % seems to be low compared to other casinos i have played.
• 9 months ago
This casino will be permanently blacklisted!

First, they advertised themselves on the front page of google with a PAID ad as follows:

New completely Finnish casino!

25% cashback

100 free spins

No registration.

All 100% lies! Money to the game account, no promised free spins.

They also claimed that the ad is not theirs.. Juupa juu. Who else would pay Google for advertising but themselves.

Nothing to do with Finland, just an automatic translator in the chat.

I lost €2,200, which should get €550 cashback. Well, I won't get a cent because I had withdrawn a little before, so that is a permanent obstacle to any cashback. They interpret it as a winning player. So you are a winning player forever even if you lose a million.

NOTE! Even one euro (€1) is enough to permanently deny cashback!

Withdrawal is very difficult and it takes many days for the money to transfer..


I also won €100 in Pragmatic Play's daily drop competition, the winnings of which Pragmatic Play pays within 72 hours. The money was not received for more than a week. In the customer service, this also had to be twisted several times and hours went by in the chat -> we don't know what you are talking about, do you have any proof? 😂 Whoah whoah!

And yes, that registration was then mandatory according to the longest formula..

The selection of games is of an ok level, but the rtp of the games is the lowest possible caste!

Customer service sucks and you always have to wait a very long time before someone arrives on the lines. I didn't get an answer to any of my questions from them..

The site is very basic and you can't get anywhere without the chatbot's links. Like wallet and checkout. They are not on the site at all, but you can actually only access them via chat from the link! 😂


That such a casino is hejgo. I do not recommend to anyone! And as you can tell from the experiences of this site, it is a bad casino in every way. 7 reviews, each one very negative!
  • Is not
  • Cashback. You are not eligible if you have won even a euro. Yes! €1 is enough to deny cashback forever.
  • The welcome bonus and the free spins it promises -> this is a lie too! I didn't get anything.
  • They say that there is no registration -> twisting hours with different documents and then they are not good for them..
  • Excellent customer service
  • No Finnish language
  • Very difficult to repatriate
  • Very slow withdrawal process
  • The lowest possible rtp.t
• 1 year ago
I've only had negative experiences with Hejgo.

Deposit has been processed for over 10 days when it should be credited instantly.

When asked, no help is given either via chat or e-mail.

Wouldn't recommend anyone to deposit even a penny at this casino.
  • Deposits
  • customer service
Hejgo Casino
Dear jh90,

Thanks for your review!

It is unfortunate for us to hear about your experience as customer satisfaction is our top priority. However, it is important to know that deposits are processed on the payment provider side and we as a casino have no control over this.
Unfortunately, delays can occur for a variety of reasons, but we're always here to help if you contact our support team.

We hope to hear from you again!

Best regards
Hejgo Casino Team
• 3 years ago
After 4 tries i finally got verified even though i almost uploaded the same document, just a little different. I got fully verifyed and they have now decided to block my account. I havent gotten a response. Very sketchy and unprofessional
  • Days for verification
  • prob a scam
  • no answer after winning
Hejgo Casino
Dear madsthura,

Thank you for your review!

We appreciate your feedback, as it helps us to improve our service. Nonetheless, we would like to emphasize that KYC is the important procedure that is done prior to the withdrawal. Moreover, as stated in our Terms & Conditions, the Company has strict anti-fraud policy and reserves the right to terminate the user account and suspend all payouts to the player (www.hejgo.com/terms-and-conditions). In case of such event, you will receive the email with the thorough explanation of the situation.

We hope that the above-mentioned will be helpful for better understanding of the situation. If you have any questions, you can always contact our support team via email, we are available round the clock.

Regards,
Hejgo Casino Team
• 3 years ago
Shocking! They leave your cashouts pending for days and days and no answers from customer support. Im still waiting on a cashout thats been pending ages. In my opinion they do this on purpose to see if you will cancel and play. Dirty underhanded behaviour. Very typical of whole industry now. Franlky, this makes me hate games I used to love and will probably quit gaming as a result.
  • None
  • None
  • Cant get your winnings
Hejgo Casino
Dear Lazrankin1,

Thank you for your review! We value your feedback as it is important for us to improve to keep up with the players expectations and guarantee only positive experience.

However, we would like to point out that all withdrawal requests process on a first-come, first served basis. We try to do everything as fast as possible, but our finance department checks every cashout in order to prevent fraud. In some cases, the additional investigation may be considered in accordance with our anti-fraud policy.

In case you are experiencing any issues with the casino, or have any additional questions, feel free to contact our support service, we are always ready to help you!

Regards,
Hejgo Casino Team
Safety Index explained

Safety Index of Hejgo Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Hejgo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.6/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Hejgo Casino and related casinos (11)

11All0Opened1Not solved2Solved8Rejected

Complaints directly about Hejgo Casino

Discussion

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