The player's withdrawal is delayed for 2 days. The complaint was resolved as the player received her money.
Lucky Days Casino - The player's withdrawal is delayed.
Amount: €1,000
Lucky Days Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Lucky Days Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
Public
Public
2 years ago
Translation
I won money from free spins and successfully wagered this amount. I have not started any rule violations and have successfully verified myself. The payout was canceled twice by the casino first. For several days now, the payout has been pending for no apparent reason. The support only comforts. All very disappointing!
Automatic translation:
Public
Public
2 years ago
Hello Galina,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Lucky Days Casino. Could you please advise when exactly did you finish the verification process? Did you ever deposit into the casino?
When was the last time the casino responded to you and what was it about?
Please note that it might take up to 14 days to receive your first winnings after finishing the verification process so I would definitely recommend you to wait only.
Looking forward to your answer.
Regards,
Nick
