HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,299Opened953Unresolved5,110Resolved12,364Rejected20,872
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Spin Casino MX - Player's withdrawal has been denied.

Resolved Submitted: 18 Jan 2024
Disputed amount: Mex$2,500
Safety Index 8.0 High
Our verdict Other

Olympusbet Casino - Player's winnings are confiscated on fraud allegations.

Closed Submitted: 18 Jan 2024
Disputed amount: $800
Safety Index 1.6 Very low
Our verdict Other

WinDetta Casino - Player's account was closed after withdrawal.

Closed Submitted: 18 Jan 2024
Disputed amount: €940
Safety Index 9.0 Very high
Our verdict Player stopped responding

Amigo Slots Casino - Player’s withdrawal is delayed due to document verification.

Closed Submitted: 18 Jan 2024
Disputed amount: £10,000
Safety Index 9.5 Very high
Our verdict Other

V.Vegas Casino - Player’s winnings have disappeared.

Closed Submitted: 18 Jan 2024
Disputed amount: 3,000 zł
Safety Index 9.8 Very high
Our verdict Case closed

Verde Casino - Player's account closure and withdrawal request not granted.

Resolved Submitted: 18 Jan 2024
Disputed amount: €827
Safety Index 9.4 Very high
Our verdict Player stopped responding

Kingcasi Casino - Player's deposit has not been credited to her account.

Closed Submitted: 18 Jan 2024
Disputed amount: £40
Safety Index 3.5 Low
Our verdict No reaction

JokaBet Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 18 Jan 2024
Black points: 1,213
Disputed amount: £2,800
Safety Index 8.5 High
Our verdict Player stopped responding

Monkaji Casino - Player's self-exclusion request failed.

Closed Submitted: 18 Jan 2024
Disputed amount: €4,000
Safety Index 8.5 High
Our verdict Unjustified complaint

Rollino Casino - Player's account deactivated during verification process.

Closed Submitted: 18 Jan 2024
Disputed amount: 814 R$
Safety Index 2.3 Very low
Show more complaints (+10)
Showing 23,921 - 23,930 of 39,299 complaints
1...2,392 2,393 2,394...3,930
Go to pageof 3,930 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.