Maneki Casino Review

Show company details

Payment methods

Show all (27)

Withdrawal limits

per month

$15,000

per week

$5,000

per day

$1,000

Owner N1 Interactive Ltd.

Established 2019

Estimated annual revenues

> $1,000,000

Licensing Authorities

Malta (MGA)

OverviewBonusesUser reviews19Safety Index explainedDiscussion3Payment methods27

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Maneki Casino Review

We've thoroughly reviewed Maneki Casino and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Maneki Casino is a medium-sized online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found no relevant complaints about this casino.

Based on all of the information mentioned in this review, we can conclusively say that Maneki Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (27)

Withdrawal limits

per month

$15,000

per week

$5,000

per day

$1,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (4)

English customer support

All languages (2)

English live chat

All languages (2)

Game providers
Show all (71)
Game providers (71)

Positives

Good selection of game providers
Various responsible gambling options available
Live chat support is available 24/7
Massive selection of games including wide variety of live dealer games
Nice website

Negatives

Many restricted countries

Interesting facts

Small international casino
Deposits need to be wagered 3x before a withdrawal is requested
Average monthly withdrawal limit

Author & Guarantor: Ayberk Ayan Last updated: 19 Dec 2023 Anything incorrect or missing? Let me know

Maneki Casino bonuses

Browse all bonuses offered by Maneki Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Maneki Casino

This is a place to share experience with Maneki Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Bad

Rated by 19 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

Iris67

Novice

• 5 months ago

Documents are constantly missing. When you send them, they are approved and then rejected after a few hours. Everything has probably been sent twice 10 times. Nobody can speak German. The casino is not recommended. Fraud. Not playing

Very bad casino
Sehr schlechtes casino

Maneki Casino

Hello, Iris67

Thank you for sharing your feedback. We sincerely apologize for the unfortunate experience you've had and for answering in English.

As you know, passing the verification is part of the withdrawal process. You would still need to verify it even for card/s that you no longer have but used in the casino. Also, if the photo is cropped or the receipt you provided has an incorrect or unclear reference number, our payments team will decline the document.

After checking your account, we can see, that our relevant team did not confirm the screenshots of the Mifinity account you uploaded. Please provide us with a screenshot showing that your account is indeed verified.

Also, we understand the importance of clear communication during these processes. Thus, we would like to let you know that our German-speaking support team works from 3 PM to 12 AM GMT+2. They will be happy to assist you and help with the verification process.

Sincerely, Maneki Casino

Anonymized458

Adept

• 1 year ago

A deposit made for a bonus. 10 euros required I paid in 20 euros. However, no bonus received. The usual excuses of casinos that only want to lure you to deposit and do not give any bonus. So why should I keep playing here. I don't even want to find out what lies await me in the event of a possible payout

Answer to Maneki:
Even their answers here are lies. I have the information for you
provided. They haven't checked anything!!

Nice selection of slots from different providers
Schöne Slotauswahl verschiedener Anbieter

promised bonus is not granted
versprochener Bonus wird nicht gewährt
Chat only tries to calm down the customer with excuses
Chat versucht nur mit Ausreden den Kunden zu beruhigen

Maneki Casino

Hello, idobins56

Thank you for providing your feedback.

We sincerely apologize for the experience you had. To understand what happened, we are more than willing to look into this, to see what happened. Please send your full name and email address, and we'll look into it and find out why the bonus wasn't added. Use this email address to provide the information: support@manekicasino.com

Hello, again Idobins56. Please assist me by providing your email address and we will be sure to look into this matter immediately and find the best possible resolution.

Sincerely, Maneki Casino

Markalc

Junior Apprentice

• 1 year ago

I haven't had a good feeling about this casino for a long time. You can't win anymore.
I'm aware that it's all coincidence, luck, etc. who wins and who doesn't, it should definitely be.
Unfortunately, I no longer believe that in this casino. Game processes are almost always the same. Slots (games) start to jerk at a certain point in time, run jerkily or even jump further when you could win, so that no longer wins. And before these problems occur (in every game and provider) there are connection errors in the game and the game loads for a long time and then no more winnings. And this process always happens 100%. Everyone should decide for themselves whether they play there or not, I would not recommend playing there.
PS What I've described is just my experience, I don't know if this happens to others too.

Game Selection , Deposit Options
Spielauswahl , Einzahlung Möglichkeiten

All There is not enough space to list everything
Alles der Platz reicht nicht aus um alles aufzulisten

Maneki Casino

Hello, Markalc

Thank you for putting this together. We highly appreciate your feedback!
We apologize for answering in English.
We are sorry to hear that you have had not the best experience that we tried to provide you.

In answering your concern, we can only agree that gambling is about luck and fun and there are no guarantees. Yes, the more you play, the more opportunities you have at getting to the big win. However, it is still not guaranteed.
Because the games need a lot of bandwidth and an up-to-date device, making sure you have a good internet connection and the latest software will help you have a better gaming experience.
You can also try the following basic troubleshooting steps:
Clear your browser history, cache, and cookies
Close your browser and start a new browser session
Alternatively, you can try using a different device
Restart your wifi connection or switch to a different wifi connection
Also, we would like to advise you to change your game strategy by trying different types of slots as well as with other providers.
Additionally, would you be so kind to provide us with your email address and full name? We wish to know those games that weren't working for you and make a detailed review of the situation that occurred.
Please, send it to contact@maneki.com or through our live chat support. We are available 24/7.

Sincerely, Maneki Casino

Elias228

Advanced Novice

• 1 year ago

Violations of the bonus terms and conditions were punished with a deduction of approx. 4 K from the account. Decide for yourself how happy that makes you. account closed

Verification was relatively quick
Verifizierung ging relativ schnell
700 euros credited to the account as compensation
700 Euro als Wiedergutmachung dem Konto gutgeschrieben
friendly customer support
freundlicher Kundensupport
good design
gutes Design

Bonus T&Cs applied and took about 4K from account
Bonus AGBS angewandt und ca. 4 K vom Konto weggenommen
fair ? Decide for yourself
Fair ? Entscheiden Sie selbst
account closed
Konto geschlossen
no further reply from manager
keine weitere Antwort vom Manager

Maneki Casino

Hello Elias228,

Thank you for sharing your experience.
We appreciate your feedback, and we are sorry to hear that your experience was not as pleasant as we hoped for it to be.

Please understand that adhering to the casino's terms and conditions is something we take seriously.
If you feel we were wrong, we would like to look into your account and look into this for you. To be able to do so, we will need your email address.
Alternatively, you may email us at contact@maneki.com or through our live chat support. We are available 24/7.

Sincerely, Maneki Casino

Pawelss

Junior Apprentice

• 1 year ago

Hello, everyone,

I'm a VIP player at Maneki and have already deposited quite a few euros and of course paid them out a few times. Maneki used to be my favorite casino but now I'm just annoyed. My last payout was 400 euros and it was on October 6th, 2022. I haven't seen the money yet, although the payment was confirmed directly. After several requests to the chat + support could not help me. The standard statement is that it would be up to my bank. That's a lie, my bank hasn't marked any sales + transfers from casinos in the N1 group usually arrive on the same or the next working day at the latest (also normal for Maneki). Over time, withdrawals took longer and became more complicated (additional documents requested, although everything was there). Meanwhile, my emails are not even answered anymore, and that as a customer and VIP player for years. She doesn't even want to send me a receipt or a transaction confirmation. You can imagine what that means. All account details were already pre-registered and matched!
The slots often run miserably + deposit bonuses are low and have too high a turnover.
I recommend you play somewhere else, because it could always be that your payout never arrives.
The casino has lost a customer of many years!

design is good
Design ist gut
user friendliness
Benutzerfreundlichkeit
Deposit is easy
Einzahlung ist leicht

Hardly any deposit bonuses
Kaum Einzahlungsboni
Payouts don't arrive
Auszahlungen kommen nicht an
Customer loyalty with VIP players not given
Kundentreue bei VIP Spielern nicht gegeben
Support is not helpful
Support ist nicht hilfreich

Maneki Casino

Hello Pawelss,

First, we would like to thank you for providing us with your feedback.
This feedback helps us improve the services we provide to our players. All the more, you are one of our VIP players.

I understand that you haven't received your payout of €400 that you requested on the 6th of October.

In most cases, we offer rapid, dependable withdrawals with minimal delay on most payment options, ensuring that you always have access to your winnings as soon as possible.

One of our goals is to make our customer service and VIP managers as accessible as possible.

If you're open to it, we would love the opportunity to look into your concerns and inform your VIP manager of your feedback. For us to do this, please provide us with the email address used for your account.

Sincerely, Maneki Casino

ywa1

Unregistered user

• 1 year ago

Purest rip-off casino more deposits than withdrawals... you first have to make a proper deposit before you win something, small money is ok but never win larger sums here...

Better go to enrrgy there we can really win a few thousand!

Maneki Casino

Hello ywa1,

We are sorry that you haven't had the best gaming experience.
As you know, gambling is a game of luck, and there are no guarantees. Yes, the more you play, the more opportunities you have at getting to the Jackpot. However, it is still not guaranteed.

Some general advice: Try to keep your bets in proportion to your deposits to increase your chances of reaching those free spin rounds and big jackpots. For example, depositing €50 and wagering €10 every spin will provide you only 5 opportunities (without payouts) - not ideal for a long gaming session.
Also, if a game does not produce decent winnings after a few spins, try another game.

At Maneki, we want your time with us to be exciting and enjoyable - more about the entertainment. Please let us know if there is anything we can do to improve your experience.

Sincerely, Maneki Casino

Annette18

Novice

• 2 years ago

Games offered are ok. Website clear and well organized.
BUT: I've been playing there for a long time, stupidly. Here you win very badly and much more difficult and less than in some other casinos where I play. Very mysterious. You tend to feel ripped off here. There are also software problems with Maneki, you are only put off and nothing happens. No help. Actually mostly play without bonuses. I often get a bonus without a deposit when I've lost a lot, but it's hardly possible to implement it in 7 days, since you can only use 5 euros. And if you pay out a win and deposit again later, double and triple the amount is ripped off again. So my feeling more than in other casinos that I know and play.

If you have Vip status, you will always be answered quickly and personally in German.
Hat ma Vip Status wird immer schnell und in Deutsch persönlich geantwortet.

already mentioned
bereits erwähnt

Maneki Casino

Hello Annette18,
We are sorry to hear that you're having an unpleasant experience!
Would you please let us know a bit more about the software problems? So that we can look into it and see how it can be improved.
If you would kindly provide us with the email address that was used for your account - we can investigate this case and find the best solution how to make your gambling experience comfortable and exciting. As our team is constantly working on improving our service.
Looking forward to your reply and thank you in advance!

Hrvatska1109

Visitor

• 2 years ago

Hello everybody,

up to July we had the problem that regularly with deposits, the extra bonuses etc. what you get was not booked. However, you only need it if you contact support immediately.). Payout 1k did not work at first because account verification was not through. 2 days later Floyd had contacted via email and the payout would go. The one where had made was always only on "Pending" because the account was not verified.
Weekly and monthly tournaments come with good prize pools / hundreds of free spins. If you can implement something often enough during the week, it is not surprising to find yourself among the top five of the tournament. There was a "Lucky Cat VIP Loyalty Club" loyalty level program until July 1st. This gave you extra free spins, less wager for deposit bonuses, € € ... What we found bad back then was the welcome bonus package (ridiculous 100% max. 110 € and 33FS give you). That wasn't very pleasant. Since the next two bonuses are only 50% + 33FS each, we didn't think it was funny anymore, especially after we were told that we would always have a 30% deposit bonus once a day (because then we had a daily). +++ Desktop version where it worked really well and unfortunately it also ran better in the game instead of via a browser…. The support helps everyone (the term also applies to 24/7 support. They are very quick and solve everything. Other casinos could take a slice of this to get their 24/7 support in order ... It's fun and to play again because it hasn't been able to play that often for two months, only when "Maneki" is started….

Support is available 24/7 and helps very quickly
Support ist 24/7 da und hilft sehr schnell
33 free spins for registration and every now and then you will be surprised with 50, 75 or 100 free spins
33 Freispiele für Anmeldung und auch sonst wird man ab und zu überrascht mit 50, 75 oder 100 Freispielen

Welcome, deposit bonuses max. 50-100% (max. -110 €) and 33 free spins. You can make a maximum of € 55 for a first deposit. That is not much
Welcome-, Deposit Boni max. 50-100% (max. -110€) und 33 Freispiele. So max. 55€ kann´ man für eine erste Einzahlung vornehmen. Das ist nicht viel

Safety Index of Maneki Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Maneki Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about Maneki Casino and related casinos (11)

11All0Opened0Not solved6Solved5Rejected

Complaints directly about Maneki Casino

Case closed

Disputed amount: €1,611

Player unable to correct withdrawal details.

The player from Feroe Islands entered the wrong IBAN during her first withdrawal request and is unable to edit it. Despite informing the casino several times about the issue, no changes have been made. Player’s complaint has been resolved successfully.

Read moreRead less

Submitted: 28 Aug 2023

Player stopped responding

Disputed amount: €120

Player's withdrawal is delayed.

The player from Germany has requested a withdrawal of her winnings. However, she has not received the funds yet. The player stopped responding to our questions and comments, so we rejected the complaint.

Read moreRead less

Submitted: 21 Aug 2023

Case closed

Disputed amount: Can$240

Withdrawal request delayed with conditions to be met.

The player from Alberta has been attempting to withdraw her winnings from Maneki Casino for a month, but cannot find the withdrawal function and is experiencing issues with the live chat. She reports playing three times her deposit as requested by the casino, but remains unsure whether this condition has been met due to lack of communication. The complaint was resolved as the player received her payout from the casino.

Read moreRead less

Submitted: 27 Jun 2023

Case closed

Disputed amount: €1,458

Player’s withdrawal has been delayed.

The player from Germany has requested a withdrawal eight days prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. The issue has been resolved successfully.

Submitted: 18 Apr 2023

Case closed

Disputed amount: €400

Player’s withdrawal has been delayed.

The player from Germany requested a withdrawal almost two weeks prior to submitting this complaint. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

Read moreRead less

Submitted: 17 Oct 2022

Case closed

Disputed amount: ??

The player's experiencing problems with the casino.

The player's experiencing problems with the casino's deposit and withdrawal options. The complaint was resolved as the deposit and withdrawal options may change in general and there is no ongoing technical error with them.

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Submitted: 31 Jan 2022

Player stopped responding

Disputed amount: Can$500

Player’s criticizing lengthy verification process.

The player from Canada is highly disappointed with the time-consuming KYC procedure. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 04 May 2021

Insufficient evidence from player

Disputed amount: €2,500

Player had a negative experience with this casino.

The player from the Netherlands is dissatisfied with the casino’s RTP (Return to Player) and that money disappeared from his player account.

Submitted: 11 Jun 2020

Case closed

Disputed amount: €2,000

Player's withdrawal has been delayed.

The player has been waiting for his withdrawal for about two weeks. The complaint was successfully resolved.

Submitted: 15 Jan 2020

Player stopped responding

Disputed amount: €600

Player’s withdrawal is delayed.

The player managed to win about €600 and requested a withdrawal. The player finds the withdrawal process too time-consuming. We rejected the complaint because the player didn't respond to our messages and questions.

Read moreRead less

Submitted: 06 Nov 2019