HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,422Opened900Not solved4,823Solved11,437Rejected22,262
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for a delayed payment

9d 22h 18m 30s

Disputed amount: Can$3,500

Golden Panda Casino - Player claims that payment has been delayed.

Golden Panda Casino
Safety Index:Below average Submitted: 06 Jan 2025
Case opened Current status

Waiting for a delayed payment

10d 19h 15m 3s

Disputed amount: 45,000 INR

1win Casino - Player believes that their withdrawal has been delayed.

1win Casino
Safety Index:Above average Submitted: 06 Jan 2025
Case opened Current status

Waiting for player to reply

6d 23h 49m 36s

Disputed amount: €45,000

Gslot Casino - Player’s account has been closed and funds are frozen.

Gslot Casino
Safety Index:High Submitted: 05 Jan 2025
Case opened Current status

Waiting for a delayed payment

11d 12h 43m 52s

Disputed amount: Can$400

Orozino Casino - Player claims that payment has been delayed.

Orozino Casino
Safety Index:Below average Submitted: 05 Jan 2025
Case opened Current status

Waiting for a delayed payment

3d 10h 4m 11s

Disputed amount: A$3,000

Spinsy Casino - Player believes that their withdrawal has been delayed.

Spinsy Casino
Safety Index:High Submitted: 05 Jan 2025
Case opened Current status

Waiting for player to reply

6d 23h 20m 17s

Disputed amount: €500

SG Casino - Player’s withdrawal has been delayed.

SG Casino
Safety Index:Very high Submitted: 05 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 45m 11s

Disputed amount: €300

SlotMonster Casino - Player seeks deposit return due to account access issue.

SlotMonster Casino
Safety Index:Very low Submitted: 05 Jan 2025
Case opened Current status

Waiting for a delayed payment

10d 8h 13m 14s

Disputed amount: €82,454

IviBet Casino - Withdrawal of player's winnings has been delayed.

IviBet Casino
Safety Index:Below average Submitted: 05 Jan 2025
Case opened Current status

Waiting for player to reply

6d 22h 53m 6s

Disputed amount: €300

Campeonbet Casino - Player's account has been closed.

Campeonbet Casino
Safety Index:Very low Submitted: 05 Jan 2025
Case opened Current status

Waiting for player to reply

6d 18h 35m 11s

Disputed amount: $200

WSMCasino - Player's account is blocked after verification attempt.

WSMCasino
Safety Index:High Submitted: 05 Jan 2025
Show more complaints (+10)
Showing 1 - 10 of 39,422 complaints
1 2...3,943
Go to pageof 3,943 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news