HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43929Opened877Not solved5503Solved12402Rejected25147
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 924
Disputed amount: A$25,000

Ozwin Casino - Player’s attempts to close his account have been overlooked.

Ozwin Casino
Safety Index:Below average Submitted: 03 Dec 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $1,950

APlay Casino - Player has experienced technical glitch.

APlay Casino
Safety Index:Very low Submitted: 03 Dec 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Casino de las Américas - Player is struggling to access his account.

Casino de las Américas
Safety Index:Above average Submitted: 03 Dec 2020
Resolved Our verdict

Case closed

Disputed amount: €5,000

Betmaster Casino - Player’s withdrawal has been rejected.

Betmaster Casino
Safety Index:High Submitted: 03 Dec 2020
Resolved Our verdict

Case closed

Disputed amount: €100

Vulkan Vegas Casino - Player’s attempt to self-exclude herself has been overlooked.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 03 Dec 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €10

Löwen Play Casino - Player has been experiencing technical difficulties.

Löwen Play Casino
Safety Index:Very high Submitted: 03 Dec 2020
Case closed Our verdict

Other

Disputed amount: €500

Ocean Breeze Casino - Player’s having difficulties withdrawing his winnings.

Ocean Breeze Casino
Safety Index:Very low Submitted: 03 Dec 2020
Unresolved Our verdict

No reaction policy, good regulator

Black points: 227
Disputed amount: €2,670

Svenplay Casino - Player’s struggling to verify her account.

Svenplay Casino
Safety Index:Low Submitted: 03 Dec 2020
Case closed Our verdict

Player stopped responding

Disputed amount: £1,500

Harry's Casino - Player’s withdrawal has been delayed.

Harry's Casino
Safety Index:Very low Submitted: 03 Dec 2020
Unresolved Our verdict

No reaction, good regulator

Black points: 309
Disputed amount: €4,800

Speedybet Casino - Player withdrawal has been delayed.

Speedybet Casino
Safety Index:Very high Submitted: 03 Dec 2020
Show more complaints (+10)
Showing 39,421 - 39,430 of 43,929 complaints
1...3942 3943 3944...4393
Go to pageof 4,393 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news