HomeOnline CasinosCasino Lab Review
Casino Lab Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Important (1)
Find on Google
Payment methods
Show all (18)
  • Skrill
  • Neteller
  • PaySafeCard
  • VISA
  • Mastercard
  • Zimpler
  • Bitcoin (BTC)
  • Bank transfer
Withdrawal limits
 per month
$7,000
 per day
$500
2024
< $1,000,000
Casino operates without an official license!
OverviewBonusesUser reviews16Safety Index explainedDiscussion1Payment methods18
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
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Casino Lab Review

In this review, Casino Lab has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Casino Lab scored a Below average Safety Index of 5.8, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Carry on reading our Casino Lab review to make an informed decision whether or not this casino is the right fit for you.

Is Casino Lab fair and safe? Safety Index explained

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Casino Lab Terms and Conditions as part of our review of Casino Lab. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Based on our estimates or gathered data, Casino Lab is a very big online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

As far as we are aware, no relevant casino blacklists mention Casino Lab. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

In our comprehensive review of all relevant aspects, Casino Lab has attained a Below average Safety Index of 5.8. This casino is not a good fit for players in search of an online casino that is committed to fairness.

Note: As far as we are aware, Casino Lab is interconnected with 24 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Casino Lab. They resulted in a higher Safety Index than this casino would have without related casinos.

Terms and Conditions of Casino Lab evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casino Lab to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Casino Lab

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 6 complaints directly about this casino in our database, as well as 37 complaints about other casinos related to it. Because of these complaints, we've given this casino 17,586 black points in total, out of which 8,315 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Casino Lab user feedback and reviews evaluated

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

Judging by the 16 user reviews given to Casino Lab, it has a Mixed User feedback score. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Licenses and company data

Casino Lab is owned by Genesis Global Limited and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

As far as we know, Casino Lab does not hold any official gambling license.

Payment methods, win and withdrawal limits

Casino Lab supports 18 payment options. This includes: Skrill, Neteller, PaySafeCard, VISA, Mastercard, Zimpler, Bitcoin (BTC), Bank transfer, Tether (USDT), Litecoin (LTC), Dogecoin (XDG), MiFinity, SticPay, Revolut, UTORG, blik, Interac, Interac e-Transfer.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 500 per day No win limit
EUR 7,000 per month
USD 500 per day
USD 7,000 per month
GBP 500 per day
GBP 7,000 per month
NOK 5,000 per day
NOK 70,000 per month
CAD 750 per day
CAD 10,500 per month
AUD 800 per day
AUD 10,500 per month
HUF 160,000 per day
HUF 2,100,000 per month
CHF 500 per day
CHF 7,000 per month
CZK 12,500 per day
CZK 175,000 per month
NZD 1,000 per day
NZD 13,000 per month
PLN 2,000 per day
PLN 31,500 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Casino Lab in the table below.

Language Website Customer support Live chat
Slovak Yes No No
English Yes Yes Yes24/7
Spanish Yes No No
Portuguese Yes No No
German Yes No No
German Yes No No
Finnish Yes No No
Italian Yes No No
Czech Yes No No
Greek Yes No No
French Yes No No
Hungarian Yes No No
Norwegian Yes No No
Polish Yes No No
Arabic Yes No No
Slovenian Yes No No
Dutch Yes No No

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Casino Lab, managing your account, withdrawals, or other matters. Casino Lab has a good customer support, judging by the results of our testing.

Casino Lab casino games and slots

Casino Lab offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 112 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, BGaming, GameArt, Endorphina, Wazdan, PariPlay, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, MrSlotty, Relax Gaming, Betgames, FBM, Fantasma Games, Turbo Games, Platipus, Lucky Streak, Spinmatic, Apollo Games, G Games, NetGaming, ALL41 STUDIOS, OneTouch, Kiron Interactive, Casino Technology, Revolver Gaming, On Air Entertainment, Mascot Gaming, Triple Edge Studios, Amusnet (EGT), PlayPearls, Givme Games, PGsoft (Pocket Games Soft), Gameburger Studios, Real Dealer Studios, Ela Games, OctoPlay, Skywind Group, Caleta Gaming, 3 Oaks Gaming, Gaming Realms, Golden Rock Studios, Vibra Gaming, Stormcraft Studios, Spinberry, 7777 gaming, Smartsoft Gaming, Swintt, Felt Gaming, BF Games, Spribe, Gamomat, Arcadem, CandleBets, Atmosfera Live, Foxium, Betsolutions, Bally Wulff, SlotMill, Bombay Live, Salsa Technology, Oryx Gaming, Gaming Corps, Nucleus Gaming, Switch Studios, Leap Gaming, Ortiz, Gamebeat, Kajot, Fugaso, Felix Gaming, Stakelogic, Fazi, Zitro, Gamzix, Woohoo Games, Kalamba Games, Zillion Games, Golden Hero, Apparat Gaming, Just For The Win, InOut, Clawbuster, Rogue Gaming, Hacksaw Gaming, Ruby Play, Ka Gaming.

Casino Lab bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Casino Lab in our database at the moment. More information is available in the 'Bonuses' section of this review.

Note: Our separate page features details on Casino Lab bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (18)
  • Skrill
  • Neteller
  • PaySafeCard
  • VISA
  • Mastercard
  • Zimpler
  • Bitcoin (BTC)
  • Bank transfer
Withdrawal limits
 per month
$7,000
 per day
$500

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (17)
English customer support
English live chat

Game providers
Show all (112)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Novomatic
  • Apricot (Microgaming)
  • Big Time Gaming

Positives

  • Extensive collection of games from multiple providers
  • Live chat support is available 24/7
  • Wide range of languages and currencies

Negatives

  • Not all game providers are available for all countries
  • Not all payment methods are available for all countries

Interesting facts

  • The website uses a translation feature to reach players in many languages
Author & Guarantor: Dominika Lakotova Last updated: 16 Dec 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Casino Lab bonuses

Browse all bonuses offered by Casino Lab, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (16)

User reviews of Casino Lab

This is a place to share experience with Casino Lab. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 16 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 years ago
I been waiting for the withdrawal 3 weeks and they keep saying same things under review i want my money simple and i will do everything!!!!
• 2 years ago
This casino are just awful. I have been waiting 15 days for my withdrawal - customer services know nothing, and consistently tell you to be patient.
They keep telling me my withdrawal is under review - but do not know why, what for, or the reason. They also are unable/unwilling to tell me how long it will take to complete!

Would not recommend
  • Customer service have limited access to information regarding withdrawals
  • impossible to speak to anyone who is supposedly dealing with the review
  • Appears that I will NEVER get my winnings
• 2 years ago
This site is a scam, if you go on trust pilot and read all the negative comments then you will see they do everything to avoid paying out.

I cannot truly believe you have assessed them properly otherwise you would not give them a good rating.

CasinoLab should be shutdown as they are thiefs!
Safety Index explained

Safety Index of Casino Lab explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Lab. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Other factors

  • Operates without a license
  • Low withdrawal limit: £7,000 / month

Complaints about Casino Lab and related casinos (216)

216All0Opened38Not solved83Solved95Rejected

Complaints directly about Casino Lab

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Discussion

Casino Lab Discussion

Discuss anything related to Casino Lab with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Casino Lab payment methods

Currencies
USD,CAD,EUR,GBP,AUD,CHF,CZK,HUF,NOK,NZD,PLN
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