HomeOnline CasinosCasino Lab Review
Casino Lab Review

Casino closed

Casino Lab has been closed and no longer operates.

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Genesis Global Limited
2020
> $5,000,000
OverviewUser reviews16Safety Index explainedDiscussion1

Casino closed

Casino Lab has been closed and no longer operates.

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Casino Lab Review

We've thoroughly reviewed Casino Lab and gave it an Above average Safety Index. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Casino Lab is related to other online casinos listed below and its rating is also positively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Casino Lab is a medium-sized online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 4 complaints directly about this casino in our database, as well as 35 complaints about other casinos related to it. Because of these complaints, we've given this casino 17,927 black points in total, out of which 8,816 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: Casino Lab has certain sections of Bonus Terms and Conditions that we consider to be unfair to the casino's players. These might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Casino Lab appears on only one blacklist, which hasn't influenced our rating of this casino. We've chosen to ignore it either because it's related to the casino's previous owner, or because of some other applicable reason.

Casino Lab has an Above average Safety Index. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting an even higher rating from us. Even despite that, you can expect this casino to be a good place to play at.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (4)
English customer support
No live chat

Game providers
Show all (15)

  • NetEnt
  • Pragmatic Play
  • Microgaming
  • Big Time Gaming
  • Yggdrasil Gaming
  • Quickspin
  • Push Gaming
  • Evolution Gaming

Positives

  • Casino accepts players from many countries
  • Wide variety of live dealer games
  • Nicely explained VIP program
  • Supports many payment methods

Negatives

  • Fees associated with some withdrawal methods

Interesting facts

  • Small international casino
Author & Guarantor: Burak Onder Last updated: 28 Jan 2022 Anything incorrect or missing? Let me know
Casino Bonuses

Casino Lab bonuses

Browse all bonuses offered by Casino Lab, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (16)

User reviews of Casino Lab

This is a place to share experience with Casino Lab. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 16 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 year ago
I been waiting for the withdrawal 3 weeks and they keep saying same things under review i want my money simple and i will do everything!!!!
• 1 year ago
This casino are just awful. I have been waiting 15 days for my withdrawal - customer services know nothing, and consistently tell you to be patient.
They keep telling me my withdrawal is under review - but do not know why, what for, or the reason. They also are unable/unwilling to tell me how long it will take to complete!

Would not recommend
  • Customer service have limited access to information regarding withdrawals
  • impossible to speak to anyone who is supposedly dealing with the review
  • Appears that I will NEVER get my winnings
• 1 year ago
This site is a scam, if you go on trust pilot and read all the negative comments then you will see they do everything to avoid paying out.

I cannot truly believe you have assessed them properly otherwise you would not give them a good rating.

CasinoLab should be shutdown as they are thiefs!
Safety Index explained

Safety Index of Casino Lab explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Lab. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.7/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Casino Lab and related casinos (217)

217All0Opened40Not solved82Solved95Rejected

Complaints directly about Casino Lab

Complaints about related Vegas Hero Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €291.25
Vegas Hero Casino
Safety Index:Above average
Submitted: 06 Apr 2022
Resolved Our verdict

Case closed

Disputed amount: €1,934
Vegas Hero Casino
Safety Index:Above average
Submitted: 20 Mar 2022
Resolved Our verdict

Case closed

Disputed amount: €210
Vegas Hero Casino
Safety Index:Above average
Submitted: 31 Aug 2021

Complaints about related Casino Masters (Same management)

Resolved Our verdict

Case closed

Disputed amount: €2,999
Casino Masters
Safety Index:Above average
Submitted: 06 Sep 2022
Resolved Our verdict

Case closed

Disputed amount: €405
Casino Masters
Safety Index:Above average
Submitted: 24 Dec 2021
Resolved Our verdict

Case closed

Disputed amount: €1,050
Casino Masters
Safety Index:Above average
Submitted: 15 Aug 2021
Resolved Our verdict

Case closed

Disputed amount: €50
Casino Masters
Safety Index:Above average
Submitted: 10 Aug 2021
Resolved Our verdict

Case closed

Disputed amount: €30
Casino Masters
Safety Index:Above average
Submitted: 20 May 2021

Complaints about related Pelaa Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €2,999
Pelaa Casino
Safety Index:Above average
Submitted: 23 Jun 2022
Resolved Our verdict

Case closed

Disputed amount: €6,000
Pelaa Casino
Safety Index:Above average
Submitted: 09 Mar 2022
Resolved Our verdict

Case closed

Disputed amount: $1,186
Pelaa Casino
Safety Index:Above average
Submitted: 03 Dec 2021

Complaints about related Spins Joy Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €3,000
Spins Joy Casino
Safety Index:Above average
Submitted: 21 Apr 2020

Complaints about related Genesis Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: £1,400
Genesis Casino
Safety Index:Above average
Submitted: 21 Oct 2022
Resolved Our verdict

Case closed

Disputed amount: $1,410.2
Genesis Casino
Safety Index:Above average
Submitted: 25 Mar 2022
Resolved Our verdict

Case closed

Disputed amount: €1,155
Genesis Casino
Safety Index:Above average
Submitted: 18 Mar 2022
Resolved Our verdict

Case closed

Disputed amount: €194
Genesis Casino
Safety Index:Above average
Submitted: 27 Jul 2020

Complaints about related Casino Dome (Same management)

Resolved Our verdict

Case closed

Disputed amount: €4,600
Casino Dome
Safety Index:Above average
Submitted: 16 Apr 2022
Resolved Our verdict

Case closed

Disputed amount: €25
Casino Dome
Safety Index:Above average
Submitted: 20 May 2021
Resolved Our verdict

Case closed

Disputed amount: Can$821
Casino Dome
Safety Index:Above average
Submitted: 05 Apr 2021
Resolved Our verdict

Case closed

Disputed amount: €50
Casino Dome
Safety Index:Above average
Submitted: 01 Apr 2021

Complaints about related Playerz Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €646.23
Playerz Casino
Safety Index:Above average
Submitted: 20 Mar 2022
Resolved Our verdict

Case closed

Disputed amount: €4,300
Playerz Casino
Safety Index:Above average
Submitted: 09 Mar 2022
Resolved Our verdict

Case closed

Disputed amount: €100
Playerz Casino
Safety Index:Above average
Submitted: 07 Jan 2022
Resolved Our verdict

Case closed

Disputed amount: €550
Playerz Casino
Safety Index:Above average
Submitted: 24 Dec 2021

Complaints about related Kassu Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €1,091
Kassu Casino
Safety Index:Above average
Submitted: 21 Aug 2021
Resolved Our verdict

Case closed

Disputed amount: €115
Kassu Casino
Safety Index:Above average
Submitted: 04 Jun 2021
Resolved Our verdict

Case closed

Disputed amount: £230
Kassu Casino
Safety Index:Above average
Submitted: 29 May 2021
Resolved Our verdict

Case closed

Disputed amount: £160
Kassu Casino
Safety Index:Above average
Submitted: 02 Feb 2021
Resolved Our verdict

Case closed

Disputed amount: £150
Kassu Casino
Safety Index:Above average
Submitted: 30 May 2020
Resolved Our verdict

Case closed

Disputed amount: €75
Kassu Casino
Safety Index:Above average
Submitted: 20 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €150
Kassu Casino
Safety Index:Above average
Submitted: 28 Feb 2020
Resolved Our verdict

Case closed

Disputed amount: €80
Kassu Casino
Safety Index:Above average
Submitted: 10 Feb 2020

Complaints about related Casino Planet (Same management)

Resolved Our verdict

Case closed

Disputed amount: €2,100
Casino Planet
Safety Index:Above average
Submitted: 22 Apr 2022
Resolved Our verdict

Case closed

Disputed amount: £665
Casino Planet
Safety Index:Above average
Submitted: 09 Feb 2022
Resolved Our verdict

Case closed

Disputed amount: $400
Casino Planet
Safety Index:Above average
Submitted: 26 Sep 2021
Resolved Our verdict

Case closed

Disputed amount: £3,400
Casino Planet
Safety Index:Above average
Submitted: 30 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: £650
Casino Planet
Safety Index:Above average
Submitted: 23 Jun 2021
Resolved Our verdict

Case closed

Disputed amount: £400
Casino Planet
Safety Index:Above average
Submitted: 16 May 2021
Resolved Our verdict

Case closed

Disputed amount: 27,550 INR
Casino Planet
Safety Index:Above average
Submitted: 08 May 2021
Resolved Our verdict

Case closed

Disputed amount: 400 kr
Casino Planet
Safety Index:Above average
Submitted: 06 May 2021
Resolved Our verdict

Case closed

Disputed amount: £200
Casino Planet
Safety Index:Above average
Submitted: 01 Apr 2021

Complaints about related Casino Gods (Same management)

Resolved Our verdict

Case closed

Disputed amount: £1,400
Casino Gods
Safety Index:Above average
Submitted: 30 May 2021
Resolved Our verdict

Case closed

Disputed amount: €15
Casino Gods
Safety Index:Above average
Submitted: 10 Apr 2021
Resolved Our verdict

Case closed

Disputed amount: £150
Casino Gods
Safety Index:Above average
Submitted: 06 Mar 2021
Resolved Our verdict

Case closed

Disputed amount: 2,400 kr
Casino Gods
Safety Index:Above average
Submitted: 28 Feb 2021
Resolved Our verdict

Case closed

Disputed amount: €1,800
Casino Gods
Safety Index:Above average
Submitted: 02 Jun 2020

Complaints about related Sloty Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €100
Sloty Casino
Safety Index:Above average
Submitted: 14 Jun 2021
Resolved Our verdict

Case closed

Disputed amount: 21,000 INR
Sloty Casino
Safety Index:Above average
Submitted: 13 Mar 2021
Resolved Our verdict

Case closed

Disputed amount: €6,500
Sloty Casino
Safety Index:Above average
Submitted: 19 Nov 2020
Resolved Our verdict

Case closed

Disputed amount: €1,400
Sloty Casino
Safety Index:Above average
Submitted: 07 Feb 2020

Complaints about related Funbet Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €100
Funbet Casino
Safety Index:Above average
Submitted: 02 Apr 2021

Complaints about related Casoola Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: £245
Casoola Casino
Safety Index:Above average
Submitted: 05 Sep 2022
Resolved Our verdict

Case closed

Disputed amount: £300
Casoola Casino
Safety Index:Above average
Submitted: 03 Dec 2021
Resolved Our verdict

Case closed

Disputed amount: 500 kr
Casoola Casino
Safety Index:Above average
Submitted: 06 May 2021
Resolved Our verdict

Case closed

Disputed amount: €580
Casoola Casino
Safety Index:Above average
Submitted: 08 Apr 2021
Resolved Our verdict

Case closed

Disputed amount: 3,000 INR
Casoola Casino
Safety Index:Above average
Submitted: 13 Dec 2020
Resolved Our verdict

Case closed

Disputed amount: £1,402
Casoola Casino
Safety Index:Above average
Submitted: 18 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: €20
Casoola Casino
Safety Index:Above average
Submitted: 08 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: £40
Casoola Casino
Safety Index:Above average
Submitted: 16 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €71
Casoola Casino
Safety Index:Above average
Submitted: 21 Feb 2020

Complaints about related Casino Cruise (Same management)

Resolved Our verdict

Case closed

Disputed amount: £1,000
Casino Cruise
Safety Index:Above average
Submitted: 28 Oct 2021

Complaints about related Spinit Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €250
Spinit Casino
Safety Index:Above average
Submitted: 08 Jun 2021
Resolved Our verdict

Case closed

Disputed amount: Can$2,860
Spinit Casino
Safety Index:Above average
Submitted: 17 Jul 2020
Show more complaints (+91)
Discussion

Casino Lab Discussion

Discuss anything related to Casino Lab with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Casino Lab payment methods

Browse an overview of payment methods supported by Casino Lab, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
SkrillSkrill $10 - $5,000
No Fee
$10 - $2,300
- How to use Skrill
NetellerNeteller $10 - $5,000
No Fee
$10 - $2,300
- How to use Neteller
PaySafeCardPaySafeCard $10 - $300
No Fee
Not Available - How to use PaySafeCard
Payz (ecoPayz) Payz (ecoPayz) $10 - $1,000
No Fee
$10 - $2,300
-
MastercardMastercard $10 - $5,000
No Fee
$10 - $2,300
1 - 3 days
VISAVISA $10 - $5,000
No Fee
$10 - $2,300
1 - 3 days
GiropayGiropay €10 - €5,000
No Fee
Not Available -
Sofort BankingSofort Banking €10 - €5,000
No Fee
Not Available -
VISA DebitVISA Debit Can$10 - Can$5,000
No Fee
Can$10 - Can$3,000
1 - 3 days
TrustlyTrustly €10 - €5,000
No Fee
£20 - £5,000
- How to use Trustly
PayPalPayPal £10 - £5,000
No Fee
£20 - £5,000
- How to use PayPal
EuTellerEuTeller €10 - €2,000
Fee: 1.9% (€0.8 - €2.95 max)
Not Available -
Diners ClubDiners Club 800 INR - 400,000 INR
No Fee
Not Available -
VISA ElectronVISA Electron $10 - $5,000
No Fee
$10 - $2,300
1 - 3 days
American ExpressAmerican Express 800 INR - 400,000 INR
No Fee
Not Available -
MaestroMaestro $10 - $5,000
No Fee
Not Available -
Online bank transferOnline bank transfer Not Available $10 - $2,300
3 - 5 days
AstroPayAstroPay Can$10 - Can$5,000
No Fee
Can$10 - Can$3,000
-
BokuBoku £10 - £30
No Fee
Not Available -
MuchBetterMuchBetter $10 - $5,000
No Fee
$10 - $2,300
-
Rapid TransferRapid Transfer €10 - €5,000
No Fee
€10 - €2,300
1 day
Interac e-TransferInterac e-Transfer Can$10 - Can$2,500
No Fee
Can$10 - Can$3,000
3 - 5 days
SwiffyEftSwiffyEft R150 - R75,000
No Fee
Not Available -
InteracInterac Can$10 - Can$2,500
No Fee
Not Available -
RuPayRuPay 800 INR - 400,000 INR
No Fee
Not Available -
PaytmPaytm 800 INR - 400,000 INR
No Fee
Not Available -
UPIUPI 800 INR - 400,000 INR
No Fee
800 INR - 200,000 INR
2 - 3 days
Google PayGoogle Pay 800 INR - 400,000 INR
No Fee
Not Available -
JetonJeton €10 - €5,000
No Fee
€10 - €2,300
-
ApplePayApplePay $10 - $5,000
No Fee
$10 - $2,300
1 - 3 days
MiFinityMiFinity €10 - €5,000
No Fee
€10 - €2,300
- How to use MiFinity
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