HomeComplaintsLas Vegas USA Casino - The player's withdrawal is stuck.

Las Vegas USA Casino - The player's withdrawal is stuck.

Amount: $1,452

Las Vegas USA Casino
Safety Index:Below average
Submitted: 04 Oct 2022 | Resolved : 04 Jan 2023
Resolved Our verdict

Case closed

RESOLVED

Case summary

1 year ago

The player's withdrawal is stuck as the casino is non responsive. The complaint was resolved as the player received his winnings.

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2 years ago

las vegas usa owes me 1452.00 they have not been in touch with me and i cant contact them

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2 years ago

Hello darradke,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Las Vegas USA Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

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2 years ago

i think i won1452.00 on 9/24 and i cant get in touch with them and they dont get in touch with me i won there before with no problems but they will not contact me

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2 years ago

Can you please advise if your account is verified or not? Did you use any bonus to accumulate your balance?

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2 years ago

they said they would send it in a email maybe they will

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2 years ago

Can you please answer to my previously asked question? Also is there any update regarding your case?

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2 years ago

no one has contacted me

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2 years ago

i cant contact them

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2 years ago

yes my account is verifyed

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2 years ago

Do you have a pending withdrawal there? If yes, since when exactly? Did you ever withdraw from the casino? Did you use any bonus to accumulate your current balance?

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2 years ago

THEY SENT ME MY CHECK THANKS FOR YOUR HELP

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2 years ago

Thank you darradke for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick

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