The player from Japan had experienced a suspension of his $51 withdrawal by the online casino due to allegations of betting with another account. The player, who had denied having any other accounts, had been focused on live games and had a zero balance in his account. His winnings had amounted to $1 from his last deposit of $50. The issue had been resolved when the player was able to withdraw his winnings and subsequently requested account closure. We had marked the complaint as resolved in our system.