Ignition Casino - Player is displeased with rewarded win.

Hit for 1900 only paid 190. Looked at paytable on rheels and wheels xl it says I should have been paid 1900 not 190. I’ll post pics

Dear Cathy,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please advise if you’ve tried to communicate this issue with casino?

Please clarify on what grounds do you suggest a greater payout? I’m truly sorry but I don’t understand why it should have been 10 times more.

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Petronela

Dear Cathy,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.