HomeComplaintsHititbet Casino - The player struggles to withdraw his money.

Hititbet Casino - The player struggles to withdraw his money.

Amount: $1,500

Hititbet Casino
Safety Index:Low
Submitted: 18 Jan 2023 | Case closed : 07 Feb 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player struggles to withdraw his money due a system error. The complaint was closed as the player stopped responding.

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1 year ago

I did 2 withdrawals in this place , and they were declined for no reason.


The chat guy just keep saying my withdrawals are being declined because it was a System failure…


I just want my money

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1 year ago

Hello Klausscrf,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Hititbet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you speak to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

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1 year ago

ALL my winning were DECLINED AGAIN AND they Just say now that there is a problem with p4f ... They are asking to make again with btc ...i told them i don't have more money to make another DEPOSIT so the chat Guy Just took my btc adress and told me to WAIT and i Will receive my money on my btc WALLET ... I already sent my documents yesterday tô verify


Now i did a WITHDRAWAL of 1000 and i'm WAITING for It ...i SPENT the another 500 and Lost .... I'm pretty sure It Will be DECLINED AGAIN ...


There is no REASON tô decline my WITHDRAWALSfilefile

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1 year ago

Hello Klausscrf,

Can you please advise since when is the withdrawal process ongoing?

Please note that it might take up to 14 days and the casino is not responsible for any lost money if you decide to play with the balance.

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1 year ago

Dear Klausscrf,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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