The player struggles to withdraw his money due a system error. The complaint was closed as the player stopped responding.
I did 2 withdrawals in this place , and they were declined for no reason.
The chat guy just keep saying my withdrawals are being declined because it was a System failure…
I just want my money
Hello Klausscrf,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Hititbet Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you speak to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
ALL my winning were DECLINED AGAIN AND they Just say now that there is a problem with p4f ... They are asking to make again with btc ...i told them i don't have more money to make another DEPOSIT so the chat Guy Just took my btc adress and told me to WAIT and i Will receive my money on my btc WALLET ... I already sent my documents yesterday tô verify
Now i did a WITHDRAWAL of 1000 and i'm WAITING for It ...i SPENT the another 500 and Lost .... I'm pretty sure It Will be DECLINED AGAIN ...
There is no REASON tô decline my WITHDRAWALS
Hello Klausscrf,
Can you please advise since when is the withdrawal process ongoing?
Please note that it might take up to 14 days and the casino is not responsible for any lost money if you decide to play with the balance.