The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All26,870Opened884Unresolved3,670Resolved7,731Rejected14,585
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction

Black points: 528
Disputed amount: £1,800

Scores Casino UK - Player’s enquiring about casino being part of 888 group.

Scores Casino UK
 Submitted: 29 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €1,150

Wir Wetten Casino - Player’s experiencing difficulties withdrawing his winnings.

Wir Wetten Casino
 Submitted: 28 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €1,400

Winorama Casino - Player’s experiencing difficulties to complete the KYC.

Winorama Casino
 Submitted: 28 Apr 2020
Closed Our verdict

Unjustified complaint

Disputed amount: €250.03

Casoo Casino - Player has been accused of opening multiple accounts.

Casoo Casino
 Submitted: 28 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: A$800

Raging Bull Casino - Player’s struggling to receive his winnings.

Raging Bull Casino
 Submitted: 28 Apr 2020
Closed Our verdict

Unjustified complaint

Disputed amount: A$9,000

Joka Room Casino - Player’s winnings were confiscated due to maximum withdrawal limit.

Joka Room Casino
 Submitted: 27 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €730

Vulkan Vegas Casino - Player’s winnings were confiscated.

Vulkan Vegas Casino
 Submitted: 27 Apr 2020
Closed Our verdict

Player stopped responding

Disputed amount: €517

Boo Casino - Player’s struggling to retrieve his winnings.

Boo Casino
 Submitted: 27 Apr 2020
Unresolved Our verdict

No reaction

Black points: 559
Disputed amount: €4,017

Play Your Bet Casino - Player’s bonus winnings have been confiscated.

Play Your Bet Casino
 Submitted: 27 Apr 2020
Closed Our verdict

Unjustified complaint

Disputed amount: A$1,500

Bonza Spins Casino - Player’s winnings were confiscated.

Bonza Spins Casino
 Submitted: 27 Apr 2020
Show more complaints (+10)
Showing 26,121 - 26,130 of 26,870 complaints
1...2,612 2,613 2,614...2,687
Go to pageof 2,687 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news