Golden Lady Casino - Player has not received his withdrawal.

I made a dep on11-10-2022 02:29:29 AM with bitcoin here and made playthrough and did 232.00 withdraw and sent in my info but cant locate AUTH form. Also i haven't heard a peep from them yet.No response in live chat either. Think i got screwed again by another site

Dear cobra562,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

Ok,don't think I will get it

cant find a way to close this.

I got an email saying it was sent

Thank you for your reply, cobra562. We have received proof from the casino that your winnings have been paid out. If you have not received the transaction yet, I will keep this complaint open until your confirmation regarding the successful withdrawal. Please let me know as soon as you receive the payment.

Yes we got it

Awesome news, cobra562. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.