Fair Go Casino - Player experiences verification delay.

I am having issues with their withdrawal process as I keep getting the same emails from them. They won't verify my account.

I've been playing online casino for a few years now, no problems till this casino.

They email me saying that the files are too big or too small when they are the same documents that I have previously used in my last casino withdrawals.

Hello johnwudaduk,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Fair Go Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?

Please note that the verification process may take up to 14 days after sending in all the requested documents.

Looking forward to your answer.

Regards,

Nick

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

Morning,

Yes, I'm having issues with fairgo.

Waiting for documents to be verified. I have screenshots of the chat history.

3 times they emailed me back saying that they can't verify my account due to the files being too big or too small.

Now, they are pdf files that I used in my recent winnings.

Do you mind me sending my emails from fairgo. ?

I have won big on other casinos and I have had no problems at all.

Thanks 😊

Hello johnwudaduk,

Please clarify since when is the verification pending and forward the communication to nikolas.b@casino.guru.

I cut my losses with them, and I'll never play that casino anymore.

It's bullshit, it's over seas and they do wire transfers. I dunno why Australia media network let's them still be active online when it should be blocked.

Anything outside Australia should be blocked.

Fairgo is not legit in Australia which catches everyone including me.

Once I played my money back they verified my account when all money was lost and I had a feeling that they was gonna do that, and they did.

So I hope, that whoever reads this, AVOID FAIRGO, AS I WAS SCAMMED!

FAIRGO IS A NO GO!

SORRY for wasting your online time!

Due to the the reason that you no longer have an available balance which was this complaint created to, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.