HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44445Opened959Not solved5561Solved12535Rejected25390
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 70
Disputed amount: Can$300

New Funclub Casino - Player has not received his withdrawal

New Funclub Casino
Safety Index:Below average Submitted: 01 Aug 2023
Unresolved Our verdict

Uncertain case, good regulator

Black points: 168
Disputed amount: 7,330 R$

FansBet Casino - Player's winnings confiscated over 'bonus manipulation'.

FansBet Casino
Safety Index:Low Submitted: 01 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 205
Disputed amount: 5,000 R$

Evobet Casino - Player’s withdrawal has been delayed.

Evobet Casino
Safety Index:Very low Submitted: 01 Aug 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 149
Disputed amount: Mex$3,000

Playdoit Casino - Player's account has been blocked.

Playdoit Casino
Safety Index:Low Submitted: 01 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 326
Disputed amount: $2,022

BetFlip Casino - Player is facing withdrawal problems.

BetFlip Casino
Safety Index:Very low Submitted: 01 Aug 2023
Unresolved Our verdict

Failed self-exclusion

Black points: 1925
Disputed amount: €3,495

Slothub Casino - Compulsive gambler's withdrawal and account closure requests ignored.

Slothub Casino
Safety Index:Very low Submitted: 01 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 83
Disputed amount: €700

BigWins Casino - Player’s withdrawal has been delayed.

BigWins Casino
Safety Index:Very low Submitted: 01 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 563
Disputed amount: €4,000

Ocean Breeze Casino - Player requests a refund from the casino

Ocean Breeze Casino
Safety Index:Very low Submitted: 31 Jul 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 95
Disputed amount: €850

EightStorm Casino - Player's winnings disappeared after wagering.

EightStorm Casino
Safety Index:Below average Submitted: 31 Jul 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 40
Disputed amount: $80,000 CLP

League of Slots Casino - Player's account closed due to false accusations.

League of Slots Casino
Safety Index:Low Submitted: 29 Jul 2023
Show more complaints (+10)
Showing 1,911 - 1,920 of 5,561 complaints
1...191 192 193...557
Go to pageof 557 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news