The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All36,040Opened856Unresolved4,599Resolved11,273Rejected19,312
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

PayPix.Bet Casino - Player’s account blocked after using bonus coupon.

Unresolved Submitted: 12 Jun 2024
Black points: 50
Disputed amount: 50 R$
Safety Index:Low
Our verdict No reaction

Apollo Bet Casino - Player’s withdrawal was rejected.

Unresolved Submitted: 12 Jun 2024
Black points: 309
Disputed amount: €462
Safety Index:Fresh casino
Our verdict No reaction

Betspins.io Casino - Player’s account was suspended and his withdrawal was delayed.

Unresolved Submitted: 12 Jun 2024
Black points: 755
Disputed amount: 4,800 USD₮
Safety Index:Low
Our verdict Failed self-exclusion

Hot.Bet Casino - Player’s account not closed and winnings disappeared.

Unresolved Submitted: 11 Jun 2024
Black points: 4,099
Disputed amount: €7,500
Safety Index:Very low
Our verdict Justified complaint

Betspins.io Casino - Player’s winnings have been reduced.

Unresolved Submitted: 11 Jun 2024
Black points: 408
Disputed amount: 817 USD₮
Safety Index:Low
Our verdict No reaction policy

Doctor Spins Casino - Player’s withdrawal request delayed.

Unresolved Submitted: 09 Jun 2024
Black points: 20
Disputed amount: C$100
Safety Index:Very low
Our verdict No reaction policy

Golden Genie Casino - Player’s account closure request has been ignored.

Unresolved Submitted: 09 Jun 2024
Black points: 730
Disputed amount: £5,000
Safety Index:Very low
Our verdict No reaction

Woohoo9 Casino - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 08 Jun 2024
Black points: 1,906
Disputed amount: A$10,209
Safety Index:Very low
Our verdict No reaction

Winstler.io Casino - Player’s account was closed and his refund is delayed.

Unresolved Submitted: 07 Jun 2024
Black points: 1,898
Disputed amount: €6,200
Safety Index:Very low
Our verdict No reaction

PayPix.Bet Casino - Player’s account was closed after using a bonus coupon.

Unresolved Submitted: 07 Jun 2024
Black points: 50
Disputed amount: 40 R$
Safety Index:Low
Show more complaints (+10)
Showing 1,921 - 1,930 of 4,599 complaints
1...192 193 194...460
Go to pageof 460 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.