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All45,884Opened977Not solved5,715Solved12,945Rejected26,247
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Unresolved Our verdict

Technical glitch

Black points: 59
Disputed amount: £1,000

Gala Spins Casino - Player’s complaining about technical glitch while playing bonus game.

Gala Spins Casino
Safety Index:Above average Submitted: 09 Apr 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 448
Disputed amount: A$5,000

WPokies Casino - Player is experiencing difficulties withdrawing his winnings.

WPokies Casino
Safety Index:Very low Submitted: 09 Apr 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 527
Disputed amount: A$17,000

GW Casino - Player is experiencing difficulties withdrawing her winnings.

GW Casino
Safety Index:Very low Submitted: 08 Apr 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 15
Disputed amount: €45

4 Crowns Casino - Player’s questioning fairness of game software.

4 Crowns Casino
Safety Index:Very low Submitted: 08 Apr 2020
Unresolved Our verdict

Against fair gambling

Black points: 687
Disputed amount: $4,734.48

Bingo Billy Casino - Player’s experiencing difficulties withdrawing her bonus winnings.

Bingo Billy Casino
Safety Index:Very low Submitted: 06 Apr 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 17
Disputed amount: A$500

Wager Beat Casino - Player’s winnings from bonus play have been cancelled.

Wager Beat Casino
Safety Index:Low Submitted: 06 Apr 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 15
Disputed amount: £35

Ares Casino - Player’s experiencing difficulties receiving her refund.

Ares Casino
Safety Index:Very low Submitted: 06 Apr 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 60
Disputed amount: A$300

Kaulana Casino - Player’s struggling to withdraw her winnings.

Kaulana Casino
Safety Index:Very low Submitted: 04 Apr 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 215
Disputed amount: $3,015.76

Bingo Billy Casino - Player’s struggling to receive her winnings from bonus play.

Bingo Billy Casino
Safety Index:Very low Submitted: 02 Apr 2020
Unresolved Our verdict

Against fair gambling

Black points: 15
Disputed amount: €230

Lord of the Spins Casino - Player’s winnings have been confiscated.

Lord of the Spins Casino
Safety Index:Very low Submitted: 31 Mar 2020
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