HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,880Opened979Not solved5,714Solved12,944Rejected26,243
Active filters: Casino:
Clear all filters
Unresolved Our verdict

High unexpected fees

Disputed amount: $100

AmigoBingo Casino - Player is extremely dissatisfied with high withdrawal fees.

AmigoBingo Casino
Safety Index:Very low Submitted: 30 Mar 2020
Unresolved Our verdict

Uncertain case, good regulator

Disputed amount: €50

777 Casino - Player’s account has been taken over by a different person.

777 Casino
Safety Index:Above average Submitted: 29 Mar 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 266
Disputed amount: €369

Evibet Casino - Player’s withdrawal has been withheld after accusation of opening multiple accounts.

Evibet Casino
Safety Index:Below average Submitted: 29 Mar 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 1,361
Disputed amount: 18,171 RM

Goal2U Casino - Player’s winnings have been cancelled.

Goal2U Casino
Safety Index:Very low Submitted: 28 Mar 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 15
Disputed amount: £30

Stay Lucky Casino - Player has requested self-exclusion four months ago, but it wasn’t accepted.

Stay Lucky Casino
Safety Index:Very low Submitted: 26 Mar 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 104
Disputed amount: €2,000

Vegas Rush Casino - Player’s struggling to withdraw her winnings from No Deposit bonus.

Vegas Rush Casino
Safety Index:Low Submitted: 26 Mar 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 253
Disputed amount: €3,500

Paris VIP Casino - Player’s account has been disabled without further explanation.

Paris VIP Casino
Safety Index:Below average Submitted: 24 Mar 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 171
Disputed amount: $4,500

Silveredge Casino - Player’s winnings from bonus play haven’t been approved.

Silveredge Casino
Safety Index:Low Submitted: 24 Mar 2020
Unresolved Our verdict

Unreasonable excuse

Black points: 2,799
Disputed amount: $3,500

BitcoinBet Casino - Player’s withdrawal has been delayed.

BitcoinBet Casino
Safety Index:Low Submitted: 24 Mar 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 171
Disputed amount: €2,000

Casino Napoli - Player’s winnings have been capped.

Casino Napoli
Safety Index:Very low Submitted: 24 Mar 2020
Show more complaints (+10)
Showing 5,571 - 5,580 of 5,714 complaints
1...557 558 559...572
Go to pageof 572 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news