Sisal Casino ES Review

Name: Sisal Casino ES Review
Item: Sisal Casino ES
Rating: 9.8
Author: Maria Powel

Casino closed

Sisal Casino ES has been closed and no longer operates.

Browse recommended casinos

9.8/10Safety Index Very high by Casino Guru

Browse recommended casinos

Sisal Casino ES Review

Casino closed

Sisal Casino ES has been closed and no longer operates.

Browse recommended casinos

Show company details

Owner Sisal Entertainment SpA

Established 2019

Estimated annual revenues

> $100,000,000

Licensing Authorities

Spain (DGOJ)

OverviewUser reviews2Safety Index explainedDiscussion1

Casino closed

Sisal Casino ES has been closed and no longer operates.

Browse recommended casinos

Casinos available to you

1.El Royale Casino

Guru choice

Review

Find on Google

2.Drake Casino

Great customer support

Review

Find on Google

3.Spinfinity Casino

Live chat available 24/7

Review

Find on Google

4.BC.Game Casino

Play in crypto possible

Review

Find on Google

Sisal Casino ES Review

We've thoroughly reviewed Sisal Casino ES and gave it a Very high Safety Index, which is the best rating any casino can get from us. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because Sisal Casino ES is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Sisal Casino ES is one of the biggest online casinos with huge revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 1,322 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Based on all of the information mentioned in this review and the Very high Safety Index of this casino, we can conclusively say that Sisal Casino ES is a great place to play. If you are looking for a perfect online casino, we recommend trying out this one.

Games
Show all

Slots

Roulette

Blackjack

Betting

No video poker

Bingo

No baccarat

Jackpot games

Live games

No poker

No craps

No keno

No scratch cards

No eSports betting

No crash games

Language options

Spanish website

Only Spanish customer support

Only Spanish live chat

Game providers
Show all (21)
Game providers (21)

Positives

Unique games filter
Live dealer games are available
Unlimited withdrawals
Payments by PayPal are available
Mobile casino application for iOS and Android

Negatives

Company focuses on sports betting rather than the casino

Interesting facts

Small casino targeting Spain
Registration with National Identity Document
Small casino popular in Spain

Author & Guarantor: Maria Powel Last updated: 26 Apr 2022 Anything incorrect or missing? Let me know

Sisal Casino ES bonuses

Browse all bonuses offered by Sisal Casino ES, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Sisal Casino ES

This is a place to share experience with Sisal Casino ES. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 2 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

nlocantore28121991

Novice

• 9 months ago

an excellent site I found myself well, few bonuses but simple to use and withdrawing is simple not like on planetwin or other sites that try them all hoping that you will replay your winnings while trying to withdraw

fast and quick withdrawals
prelievi veloci e rapidi
document requests contained
richieste di documenti contenute
professionalism and transparency
serietà professionalità e trasparenza

few bonuses
pochi bonus
very poor vip plan
piano vip molto scarso

raul1966

Novice

• 1 year ago

The worst I've seen. They make you dizzy, they drive you crazy, they ask you for papers five times over, when it seems that everything is correct they ask you again for another paper that you had already sent them a week ago, etc. Shame, come on. You feel helpless. It shouldn't be tolerated. Very bad

poor customer support
Mala asistencia al cliente
They don't give you a solution
No te dan solucion
They do not accept documents that other bookmakers have admitted to me
No te admiten documentos que otras casas de apuestas me los han admitido
lead you to despair
Te llevan a la desesperacion

Safety Index of Sisal Casino ES explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Sisal Casino ES. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.8/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about Sisal Casino ES and related casinos (12)

12All0Opened3Not solved2Solved7Rejected

Complaints directly about Sisal Casino ES

Unresolved Our verdict

No reaction, good regulator

Black points: 976

Disputed amount: €5,000

Player’s account prematurely closed without refund.

The player from Italy had experienced an account closure by Sisal Casino ahead of the agreed terms. He had stated that his account was closed before the prescribed 15 days and his balance was not returned as per the gaming contract. The player had demanded damage compensation of 5000 Euros. Despite attempts by the complaints team to reach out to the casino for clarification and resolution, the casino failed to provide relevant information. The issue remained unresolved.

Read moreRead less

Submitted: 24 Feb 2024

Case closed Our verdict

Player stopped responding

Disputed amount: €20

Player did not receive bonus from a promotion.

The player from Italy had participated in a "Happy Monday" promotion in an online casino, but had not received the promised bonus. He had contacted the casino's support team, which had claimed the promo was activated late, a point the player disputed. The player, a VIP user with the casino for several years, had provided evidence to show that the bonus was correctly activated. Despite multiple attempts by the Complaints Team to ascertain more details about the issue, the player had not responded to further inquiries. As a result, we had been unable to proceed with the investigation and had to reject the complaint.

Read moreRead less

Submitted: 10 Feb 2024

Case closed Our verdict

Other

Disputed amount: €1,203.6

Player's account has been blocked.

The player from Italy has faced difficulties withdrawing funds because the casino suspended his account for checks. Despite sending a selfie with ID, further checks and a video submission have been requested. We were forced to reject this complaint because the player focused only on sports betting.

Read moreRead less

Submitted: 11 Jul 2023

Unresolved Our verdict

No reaction, good regulator

Black points: 298

Disputed amount: €1,000

Player’s struggling to complete the account verification.

The player from Spain is experiencing difficulties withdrawing her winnings due to ongoing verification. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.

Read moreRead less

Submitted: 30 Oct 2022

Case closed Our verdict

Player stopped responding

Disputed amount: €5,000

The player's requesting a refund.

The player's requesting a refund as he claims that the games are rigged. The complaint was closed as the player stopped responding.

Submitted: 13 Jul 2022

Resolved Our verdict

Case closed

Disputed amount: €10

Player's deposit has been deducted incorrectly.

The player from Italy made 2 deposits, but 3 transactions left their bank account. The third transaction was successfully returned, therefore we marked this complaint as resolved.

Submitted: 12 Apr 2022

Resolved Our verdict

Case closed

Disputed amount: €600

Player has experienced a technical glitch while playing.

The player from Italy has experienced a technical problem while playing Megaball live game. Player’s complaint has been resolved successfully.

Submitted: 25 Jan 2022

Case closed Our verdict

Other

Disputed amount: €30

Player's bonus hasn't been credited.

The player from Italy tried to activate the bonus, but it hasn't been credited. Unfortunately, the player lost the deposit that was supposed to activate the bonus and closed their account, therefore we were forced to reject this complaint.

Read moreRead less

Submitted: 23 Jan 2022

Case closed Our verdict

Player stopped responding

Disputed amount: €3,000

Player’s withdrawal has been delayed.

The player from Spain is dissatisfied with the withdrawal process. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 23 Sep 2020

Unresolved Our verdict

No reaction, good regulator

Black points: 48

Disputed amount: €25

The player’s waiting for a refund of his deposits.

The player from Spain requested her deposit to be returned. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.

Submitted: 25 Aug 2020

Case closed Our verdict

Player stopped responding

Disputed amount: €8,000

Player’s winnings have been capped.

The player from Spain had her winnings from bonus play capped at €400. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 20 Mar 2020

Show more complaints (+1)