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All42,463Opened821Unresolved5,658Resolved13,410Rejected22,574
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Our verdict No reaction

GW Casino - Player’s winnings from bonus play have been cancelled.

Unresolved Submitted: 21 Mar 2020
Black points: 109
Disputed amount: A$5,000
Safety Index 4.0 Low
Our verdict No reaction

Sin Me Casino - Player’s winnings have been voided.

Unresolved Submitted: 19 Mar 2020
Black points: 100
Disputed amount: €45
Safety Index 5.0 Below average
Our verdict No reaction

1ACasino - Player’s withdrawal has been delayed.

Unresolved Submitted: 15 Mar 2020
Black points: 339
Disputed amount: €1,383
Safety Index 2.5 Very low
Our verdict Insufficient evidence from casino

PureWin Casino - Player’s winnings have been cancelled.

Unresolved Submitted: 11 Mar 2020
Black points: 242
Disputed amount: 45,000 INR
Safety Index 6.0 Below average
Our verdict No reaction policy

House Of Pokies Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 10 Mar 2020
Black points: 70
Disputed amount: A$3,500
Safety Index 2.9 Very low
Our verdict Justified complaint

Jokerino Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 09 Mar 2020
Black points: 1,820
Disputed amount: €2,000
Safety Index 2.1 Very low
Our verdict Justified complaint

Jellybean Casino - Player’s winnings have been voided.

Unresolved Submitted: 06 Mar 2020
Black points: 1,766
Disputed amount: €2,600
Safety Index 4.5 Low
Our verdict No reaction policy

StarVegas Casino IT - Player’s struggling to withdraw her winnings.

Unresolved Submitted: 03 Mar 2020
Disputed amount: €80
Safety Index 8.6 High
Our verdict Uncertain case

COIN365Bet Casino - Player’s deposit has vanished.

Unresolved Submitted: 03 Mar 2020
Black points: 30
Disputed amount: Ł20
Safety Index 6.2 Below average
Our verdict No reaction policy

MONOPOLY Casino UK - Player’s account was closed after being discovered that he has self-excluded himself from sister casino.

Unresolved Submitted: 28 Feb 2020
Disputed amount: £420
Safety Index 9.8 Very high
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