HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,461Opened820Unresolved5,658Resolved13,410Rejected22,573
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Casino Venetian - Player’s having difficulties withdrawing her winnings.

Unresolved Submitted: 28 Feb 2020
Black points: 173
Disputed amount: €2,000
Safety Index 4.8 Low
Our verdict Justified complaint

Euromoon Casino - Player’s winnings have been cancelled due to irregular play.

Unresolved Submitted: 26 Feb 2020
Black points: 655
Disputed amount: €1,500
Safety Index 2.7 Very low
Our verdict Justified complaint

Casino SuperWins - Player’s winnings from real money play have been cancelled.

Unresolved Submitted: 25 Feb 2020
Black points: 261
Disputed amount: €600.12
Safety Index 4.7 Low
Our verdict Justified complaint

Stay Lucky Casino - Player’s winnings have been confiscated due to 30% maximum bet rule.

Unresolved Submitted: 19 Feb 2020
Black points: 2,157
Disputed amount: €5,000
Safety Index 2.0 Very low
Our verdict No reaction

SLOTOBOSS Casino - Player’s withdrawal is delayed due to the casino’s requirement to send additional verification documents

Unresolved Submitted: 19 Feb 2020
Black points: 2,838
Disputed amount: €11,109.98
Safety Index 3.7 Low
Our verdict Delayed payment, status unknown

Azino888 Casino - Player complains about delayed payment.

Unresolved Submitted: 18 Feb 2020
Black points: 19
Disputed amount: 11,565 руб
Safety Index 5.6 Below average
Our verdict No reaction

TotoGaming Casino - Player is having difficulties completing the KYC verification.

Unresolved Submitted: 17 Feb 2020
Black points: 130
Disputed amount: $547
Safety Index 7.1 Above average
Our verdict No reaction

GW Casino - Player’s withdrawal has been declined.

Unresolved Submitted: 15 Feb 2020
Black points: 364
Disputed amount: A$9,500
Safety Index 4.0 Low
Our verdict Against fair gambling

Planet 7 OZ Casino - Player’s winnings were blocked due to a multiple account accusation.

Unresolved Submitted: 10 Feb 2020
Black points: 950
Disputed amount: A$9,394
Safety Index 7.9 Above average
Our verdict No reaction policy

HITLOTO Casino - Player is complaining about a delayed withdrawal.

Unresolved Submitted: 06 Feb 2020
Black points: 40
Disputed amount: 1,045 ₴
Safety Index 0.5 Very low
Show more complaints (+10)
Showing 5,591 - 5,600 of 5,658 complaints
1...559 560 561...566
Go to pageof 566 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.