HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,169Opened856Unresolved5,771Resolved13,716Rejected22,826
Active filters: Casino:
Clear all filters
Sort
Our verdict Against fair gambling

Mr. James Casino - Player’s winnings have been reduced to x10 of the last deposit.

Unresolved Submitted: 24 Jul 2020
Black points: 2,331
Disputed amount: €2,500
Safety Index 3.1 Very low
Our verdict No reaction policy

Spin Million Casino - Player’s winnings have been forfeited.

Unresolved Submitted: 23 Jul 2020
Black points: 44
Disputed amount: €1,000
Safety Index 2.8 Very low
Our verdict No reaction

LuckMe Casino - Player’s complaining about not receiving a bonus.

Unresolved Submitted: 23 Jul 2020
Black points: 50
Disputed amount: €10
Safety Index 7.0 Fresh casino
Our verdict No reaction

bet365 Casino DK - Player’s winnings have been confiscated.

Unresolved Submitted: 22 Jul 2020
Black points: 142
Disputed amount: 60,000 kr.
Safety Index 9.8 Very high
Our verdict No reaction

YouSpinYouWin Casino - Player’s account has been blocked.

Unresolved Submitted: 21 Jul 2020
Black points: 596
Disputed amount: $1,286
Safety Index 5.6 Below average
Our verdict No reaction

Casino765 - Player’s requesting her deposit back.

Unresolved Submitted: 21 Jul 2020
Black points: 100
Disputed amount: €50
Safety Index 6.4 Below average
Our verdict No reaction policy

Paston Casino - Player’s having difficulties withdrawing her winnings.

Unresolved Submitted: 21 Jul 2020
Black points: 13
Disputed amount: €380.6
Safety Index 6.4 Below average
Our verdict No reaction policy

Parimatch Casino BR - Player’s account has been blocked.

Unresolved Submitted: 19 Jul 2020
Black points: 91
Disputed amount: €1,070
Safety Index 5.7 Below average
Our verdict Insufficient evidence from casino

BABIBET Casino - Player’s account has been blocked.

Unresolved Submitted: 17 Jul 2020
Disputed amount: $3,600
Safety Index 2.1 Very low
Our verdict No reaction

Boss Casino - Player asks for a refund.

Unresolved Submitted: 16 Jul 2020
Black points: 381
Disputed amount: €1,700
Safety Index 7.5 Above average
Show more complaints (+10)
Showing 5,601 - 5,610 of 5,771 complaints
1...560 561 562...578
Go to pageof 578 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.