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All45,870Opened971Not solved5,714Solved12,942Rejected26,243
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Unresolved Our verdict

No reaction, passive regulator

Black points: 2,838
Disputed amount: €11,109.98

SLOTOBOSS Casino - Player’s withdrawal is delayed due to the casino’s requirement to send additional verification documents

SLOTOBOSS Casino
Safety Index:Low Submitted: 19 Feb 2020
Unresolved Our verdict

Delayed payment, status unknown

Black points: 39
Disputed amount: 11,565 руб

Azino888 Casino - Player complains about delayed payment.

Azino888 Casino
Safety Index:Below average Submitted: 18 Feb 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 130
Disputed amount: $547

TotoGaming Casino - Player is having difficulties completing the KYC verification.

TotoGaming Casino
Safety Index:Below average Submitted: 17 Feb 2020
Unresolved Our verdict

Against fair gambling

Black points: 33
Disputed amount: €1,706

Slottica Casino - Winnings from bonus play have been cancelled.

Slottica Casino
Safety Index:Low Submitted: 17 Feb 2020
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 7
Disputed amount: €700

Dafabet Casino - Player unable to close his account.

Dafabet Casino
Safety Index:Above average Submitted: 16 Feb 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 728
Disputed amount: A$9,500

GW Casino - Player’s withdrawal has been declined.

GW Casino
Safety Index:Very low Submitted: 15 Feb 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 111
Disputed amount: €400

SpinUp Casino - Player’s withdrawal has been delayed.

SpinUp Casino
Safety Index:Very low Submitted: 10 Feb 2020
Unresolved Our verdict

Against fair gambling

Black points: 950
Disputed amount: A$9,394

Planet 7 OZ Casino - Player’s winnings were blocked due to a multiple account accusation.

Planet 7 OZ Casino
Safety Index:Below average Submitted: 10 Feb 2020
Unresolved Our verdict

Justified complaint

Black points: 270
Disputed amount: R10,000

Springbok Casino - Player lost his winnings due to a breach of the casino’s T&Cs.

Springbok Casino
Safety Index:Below average Submitted: 10 Feb 2020
Unresolved Our verdict

No reaction policy, good regulator

Black points: 13
Disputed amount: €371

Casumo Casino - Player’s account was blocked, and winnings cancelled due to an old passport.

Casumo Casino
Safety Index:Below average Submitted: 09 Feb 2020
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