Since an early age, Mária has had a fondness for foreign languages, especially German and English. She previously attended university and worked in a shop. Later, she realized she needed to put her skills to better use, so she took a significant step on her professional path by joining our team as a...
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Mária B.
Author
Mária Buvalová
Casino Analyst
Since an early age, Mária has had a fondness for foreign languages, especially German and English. She previously attended university and worked in a shop. Later, she realized she needed to put her skills to better use, so she took a significant step on her professional path by joining our team as a...
Pokie Mate Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Pokie Mate Casino scored a Below average Safety Index of 5.2, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Proceed with reading our Pokie Mate Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of Pokie Mate Casino
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Pokie Mate Casino, we read and assessed Terms and Conditions of Pokie Mate Casino in-depth. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.
Based upon our estimates and collected information, we consider Pokie Mate Casino a small to medium-sized online casino. This casino has a high value of denied payouts in player complaints with respect to its size. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention Pokie Mate Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
In our comprehensive review of all relevant aspects, Pokie Mate Casino has attained a Below average Safety Index of 5.2. This casino is not a good fit for players in search of an online casino that is committed to fairness.
Terms and Conditions of Pokie Mate Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Pokie Mate Casino to be unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Pokie Mate Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 1,058 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Pokie Mate Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 3 player reviews so far. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
Pokie Mate Casino has estimated annual revenues higher than $1,000,000. Based on the categorization we use, this makes it one of smaller online casinos.
Pokie Mate Casino has been granted a gambling license in New Brunswick issued by Tobique Gaming Commission.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
AUD 20,000 per month
No win limit
NZD 20,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at Pokie Mate Casino in the table below.
Language
Website
Customer support
Live chat
English
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Pokie Mate Casino, managing your account, withdrawals, or other matters. Pokie Mate Casino has an average customer support, judging by the results of our testing.
Pokie Mate Casino slots and casino games
Pokie Mate Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 29 game providers are offered. This includes Novomatic, IGT, Pragmatic Play, Betsoft Gaming, Playson, BGaming, Spinomenal, Booming Games, Tom Horn, Booongo (BNG), Relax Gaming, Betgames, VoltEnt, 7777 gaming, TVBet, Platipus, Mancala Gaming, Iconic21 (BETER Live), G Games, BF Games, Aviatrix, Spribe, Gamzix, Darwin gaming, Reevo, Mascot Gaming, Spinoro, Onlyplay, Ka Gaming.
Pokie Mate Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Currently, our database has the following 3 bonuses from Pokie Mate Casino:
100% up to A$1,000 and 25 extra spins
200% up to A$1,000 and 50 extra spins
150% up to A$1,000 and 25 extra spins
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Operator
Gophoenix Solutions Limited
Established
2020
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Pokie Mate Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small to medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Unfair terms and conditions
Playing restricted games while wagering bonuses may forfeit bonus balances
Show full rule and our analysis
Common bonus hunting strategies may be seen as a serious T&C violation
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Show full rule and our analysis
Winnings from bonuses claimed while there are pending withdrawal requests may be forfeited
Show full rule and our analysis
Casino voids gaming account balances after less than one year of account inactivity
Browse all bonuses offered by Pokie Mate Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Pokie Mate Casino payment methods
Currencies
AUD,
NZD
User reviews
User reviews of Pokie Mate Casino
This is a place to share experience with Pokie Mate Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
This casino is an absolute scam and shouldn't be played in. They have and still are refusing to pay me out $10000 which I won fairly and as per T&Cs but they keep saying I have to upload verification documents which have now been sent 6 times. I have also received emails saying they have received my docs and my account is now verified and updated but day 5 and they cancel it so my withdrawal starts again, Live Support dont know anything when it comes to the games, money and T&C's. They also cant put you through to anyone nor a manager. There is no contact for a manager or any person of authority within the account. DO NOT PLAY IN THIS CASINO
THERE IS ABSOLUTELY NO POSITIVE
Live Support Don't Know Anything
They like to keep cancelling withdrawal request so timeframe starts again
No Available all the time and when you email they never reply or answer your questions
No communication at all
Bobsbest
Unregistered user
• 3 years ago
Avoid at all cost,had to send pictures of me holding official paperwork THEN get that official paperwork notoriety (international JP or international accountant)( which cost at the very least $50 each page ) then picture of me holding stamped paper work. then finally after payout i couldn't bet higher than $1,their story was if I kept betting it'll go up ,never did allow me to bet higher after months, stayed there with them just to shit em n take small wins off them but the $1bet thing finally got to me n I left. Pls avoid at all cost unless you got time to stick it to the shit dogs
Every thing
jessee
Unregistered user
• 4 years ago
Straight out made up excuse after excuse then just simply think it's ok to ignore someone because they had won over 50,000 legitimately and they refuse to pay.. well wrong!! I read all terms and conditions so I doubt I void anything.. the BEAUREA OF GAMBLING AND JUSTICE COMMISSION will hopefully bring these pricks down!
Not 1 thing!!!
Arrogant
Rude
Persuasive
Passive/aggressive
Refuse to pay
Load U up with "bonuses after bonuses" but won't reply to complaints
Discussion
Pokie Mate Casino discussion
Discuss anything related to Pokie Mate Casino with other players, share your opinion, or get answers to your questions.
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