Pokie Mate Casino Review

The player from Australia had requested a withdrawal less than two weeks prior to submitting her complaint. Her money hadn't been received yet. She expressed frustration over the casino repeatedly cancelling her withdrawal and requesting the same verification documents she had already submitted multiple times. Despite the delay and lack of effective communication from the casino, the player had cooperated fully. After a series of correspondences with our Complaints Team and the casino, the issue was resolved. The player confirmed receipt of her winnings after 16 business days. The complaint was then marked as 'resolved' in our system.

The player from Australia had been waiting for a withdrawal for less than two weeks. Unfortunately, her payout had not been received yet. She had expressed frustration with two online casinos, Pokie Mate and Golden Pokies, for delays in processing her withdrawals amounting to $1000 and $600 respectively. Despite our efforts to assist, the player did not respond to our further inquiries. Consequently, we were unable to investigate further and had to reject the complaint.

The player from Australia has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Australia had her bonus winnings voided as she allegedly placed greater bets than the allowed ones after the wagering was completed. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Australia had her balance voided due to an alleged breach of the max bet rule while playing with an active bonus. We closed the complaint as 'Unresolved' because the casino failed to reply.