OverviewBonusesUser reviews3Safety Index explainedDiscussion1Payment methods19
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Our independent casino review team has taken a detailed look at Pokie Mate Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Pokie Mate Casino has a Low Safety Index of 4.6, signifying a low standing in terms of fairness and safety in accordance with our methodology. Proceed with reading our Pokie Mate Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of Pokie Mate Casino
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Pokie Mate Casino, we read and assessed Terms and Conditions of Pokie Mate Casino in-depth. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.
Considering our estimates and the factual data we have collected, Pokie Mate Casino appears to be a average-sized online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention Pokie Mate Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
On the whole, also considering other contributing factors in our assessment, Pokie Mate Casino has achieved a Safety Index of 4.6, which is classified as Low. We recommend players to stay away from this casino and look for one with a higher Safety Index.
Terms and Conditions of Pokie Mate Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Pokie Mate Casino to be unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Pokie Mate Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 1,411 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Pokie Mate Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 3 player reviews so far.. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
Pokie Mate Casino is owned by and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.
As far as we know, Pokie Mate Casino does not hold any official gambling license.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
AUD 20,000 per month
No win limit
NZD 20,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at Pokie Mate Casino in the table below.
Language
Website
Customer support
Live chat
English
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Pokie Mate Casino, managing your account, withdrawals, or other matters. Pokie Mate Casino has a good customer support, judging by the results of our testing.
Pokie Mate Casino slots and casino games
Pokie Mate Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Scratch cards, Other card games.
Casino games from 15 game providers are offered. This includes Betsoft Gaming, Playson, iSoftBet, Wazdan, Booming Games, Tom Horn, Booongo (BNG), CT Gaming, Reevo, Epic Industries, Gamevy, Vivo Gaming, G Games, Apollo Games, PGsoft (Pocket Games Soft).
Bonuses and codes offered by Pokie Mate Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 3 bonuses from Pokie Mate Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on Pokie Mate Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by Pokie Mate Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(3)
User reviews of Pokie Mate Casino
This is a place to share experience with Pokie Mate Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
This casino is an absolute scam and shouldn't be played in. They have and still are refusing to pay me out $10000 which I won fairly and as per T&Cs but they keep saying I have to upload verification documents which have now been sent 6 times. I have also received emails saying they have received my docs and my account is now verified and updated but day 5 and they cancel it so my withdrawal starts again, Live Support dont know anything when it comes to the games, money and T&C's. They also cant put you through to anyone nor a manager. There is no contact for a manager or any person of authority within the account. DO NOT PLAY IN THIS CASINO
THERE IS ABSOLUTELY NO POSITIVE
Live Support Don't Know Anything
They like to keep cancelling withdrawal request so timeframe starts again
No Available all the time and when you email they never reply or answer your questions
No communication at all
Bobsbest
Unregistered user
• 1 year ago
Avoid at all cost,had to send pictures of me holding official paperwork THEN get that official paperwork notoriety (international JP or international accountant)( which cost at the very least $50 each page ) then picture of me holding stamped paper work. then finally after payout i couldn't bet higher than $1,their story was if I kept betting it'll go up ,never did allow me to bet higher after months, stayed there with them just to shit em n take small wins off them but the $1bet thing finally got to me n I left. Pls avoid at all cost unless you got time to stick it to the shit dogs
Every thing
jessee
Unregistered user
• 3 years ago
Straight out made up excuse after excuse then just simply think it's ok to ignore someone because they had won over 50,000 legitimately and they refuse to pay.. well wrong!! I read all terms and conditions so I doubt I void anything.. the BEAUREA OF GAMBLING AND JUSTICE COMMISSION will hopefully bring these pricks down!
Not 1 thing!!!
Arrogant
Rude
Persuasive
Passive/aggressive
Refuse to pay
Load U up with "bonuses after bonuses" but won't reply to complaints
Safety Index explained
Safety Index of Pokie Mate Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Pokie Mate Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low4.6/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Unfair terms and conditions
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Other factors
Operates without a license
Complaints about Pokie Mate Casino and related casinos (10)
