HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42628Opened810Not solved5387Solved12071Rejected24360
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 486
Disputed amount: €3,330

WinnerCasino - Player's withdrawal is delayed.

WinnerCasino
Safety Index:Very low Submitted: 07 Jun 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 162
Disputed amount: 20,000 ₴

PingWin Casino - Player's withdrawal is delayed.

PingWin Casino
Safety Index:Low Submitted: 07 Jun 2023
Unresolved Our verdict

Insufficient evidence from casino

Black points: 1317
Disputed amount: Can$2,935

Big5Casino - Player's account has been blocked.

Big5Casino
Safety Index:Below average Submitted: 07 Jun 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 100
Disputed amount: £300

Magic Win Casino - Player’s withdrawal has been delayed.

Magic Win Casino
Safety Index:Very low Submitted: 07 Jun 2023
Unresolved Our verdict

No reaction, good regulator

Black points: 268
Disputed amount: €800

BonusBet Casino - Player is dissatisfied with the wagering requirements.

BonusBet Casino
Safety Index:Very low Submitted: 07 Jun 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 232
Disputed amount: £1,002

Mr Sloty Casino - Player's withdrawal is delayed.

Mr Sloty Casino
Safety Index:Very low Submitted: 06 Jun 2023
Unresolved Our verdict

No reaction policy, good regulator

Black points: 131
Disputed amount: €1,000

Bets Amigo Casino - Player believes that their withdrawal has been delayed.

Bets Amigo Casino
Safety Index:Very low Submitted: 06 Jun 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 322
Disputed amount: €500

GlobalOdds Casino - Player’s deposit has never been credited to his account.

GlobalOdds Casino
Safety Index:Very low Submitted: 06 Jun 2023
Unresolved Our verdict

No reaction, good regulator

Black points: 528
Disputed amount: €2,100

Casino777 ES - Player’s self-exclusion failed.

Casino777 ES
Safety Index:Very high Submitted: 06 Jun 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 123
Disputed amount: $500

Digits7 Casino - Player’s winnings haven’t been received yet.

Digits7 Casino
Safety Index:Low Submitted: 06 Jun 2023
Show more complaints (+10)
Showing 1,901 - 1,910 of 5,387 complaints
1...190 191 192...539
Go to pageof 539 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news