HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44445Opened959Not solved5561Solved12535Rejected25390
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction, passive regulator

Black points: 73
Disputed amount: Mex$3,000

RushBet Casino MX - Player's account was blocked.

RushBet Casino MX
Safety Index:Above average Submitted: 03 Aug 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 698
Disputed amount: 16,500 kr

Slots Safari Casino - Player's account got reopened despite self-exclusion request.

Slots Safari Casino
Safety Index:Very low Submitted: 03 Aug 2023
Unresolved Our verdict

No reaction policy, good regulator

Black points: 1532
Disputed amount: €32,933

StarVegas Casino IT - Player's account has been blocked for months

StarVegas Casino IT
Safety Index:High Submitted: 03 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 212
Disputed amount: €1,000

bet365 Casino IT - Player's account has been suspended after deposit.

bet365 Casino IT
Safety Index:High Submitted: 03 Aug 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 100
Disputed amount: $100

QueenCasino88 - Player's deposit not appearing in his account.

QueenCasino88
Safety Index:Very low Submitted: 03 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 100
Disputed amount: 1,817 R$

BetBRX Casino - Player believes that their withdrawal has been delayed.

BetBRX Casino
Safety Index:Below average Submitted: 02 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 40
Disputed amount: $100

Vegas Rio Casino - Player's withdrawal is delayed.

Vegas Rio Casino
Safety Index:Above average Submitted: 02 Aug 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 503
Disputed amount: $1,009

bet999 Casino - Player's is struggling to withdraw his winnings.

bet999 Casino
Safety Index:Below average Submitted: 02 Aug 2023
Unresolved Our verdict

Insufficient evidence from casino

Black points: 2616
Disputed amount: A$4,000

The Pokies Casino - Player’s account and winnings have been blocked.

The Pokies Casino
Safety Index:Low Submitted: 02 Aug 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 104
Disputed amount: €960

Lucky Wins Casino - Player's withdrawal is delayed.

Lucky Wins Casino
Safety Index:Very low Submitted: 02 Aug 2023
Show more complaints (+10)
Showing 1,901 - 1,910 of 5,561 complaints
1...190 191 192...557
Go to pageof 557 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news